Fare Rules

All Guests, including children and infants, must present valid identification at check-in. It is your responsibility to ensure you have the appropriate travel documents at all times.

Cancellation of ticketed guests is permitted upto 48 hours prior to departure at a charge of Rs 500 per guest per sector.

No cancellation or refund (except applicable taxes & surcharges) is permitted within 48 hours prior to departure.

Rebooking: Rs 250 + difference in fare paid against fare available on the system.

Yatra Online (P) Ltd reserves the right to withdraw this offer at any point in time

All uncheck special fares on following airlines "fare basis UF are non refundable & non changeable tickets"

• Indian Airlines- X and I class
• Jet Airways- O, V and W class

We will refund the value of tickets purchased by you from our offices or airport ticketing counters directly to you. Refund shall be processed as per the mode of payment made.

If the ticket has been paid for in cash, we will refund the amount in cash; and if the ticket has been paid for by credit card, we will issue a credit slip.

Tickets issued outside India will be refunded in the country where the ticket is purchased. The refund with regard to a ticket issued by a travel agent can only be done through that travel agent.

Refund & Cancellation

• Rs. 750/- will be charged as cancellation charges for each transaction if reservation is cancelled more than 01hr prior to departure.
• 90% of Basic fare will be charged as cancellation charges for each cancelled sector if reservation is cancelled within 01hr or No Show.
• Date/Flight change not allowed.
• In the event of flight disruption/cancellation of flights airport handling procedures apply. However such tickets cannot be endorsed to other carriers.

COSMOS Miles – not permitted
Steal a Seat Fares– G class tickets.
Eligibility – Fares published in INR tariff can be applied to Indian Nationals / Foreign Nationals/NRI for sale and ticketing in India.
Child and Infant Discount – Not permitted.
Cabin Class – Economy
Ticket Validity - As per date of departure date, not valid after the date of departure of the last coupon of the ticket.

Refund & Cancellation

• 95% OF Basic fare will be charged as cancellation charges for each transaction if reservation is cancelled any time AFTER purchase of Ticket.
• Date/Flight change not allowed.
• In the event of flight disruption/cancellation of flights airport handling procedures apply. However such tickets cannot be endorsed to other carriers.

Web Fares – S class fares
Eligibility – Fares published in INR tariff can be applied to Indian Nationals/ Foreign Nationals/ NRI for sales and ticketing in India.
Child and Infant Discount – Not permitted.
Cabin Class – Economy
Ticket Validity - As per date of departure date, not valid after the date of departure of the last coupon of the ticket.

Refund & Cancellation

• No cancellation/ refund allowed on S class tickets.
• Date/Flight change not allowed.
• In the event of flight disruption/cancellation of flights airport handling procedures apply. However such tickets cannot be endorsed to other carriers.

Fare can not be combined with any other fare type.Tickets are non endorsable, non refundable and non reroutable.
Change in Reservation is not permitted.

If unused portion of the ticket is presented for refund more than 01 hr. of flight departure, INR 1000 will be charged as refund charges. If the same is presented within 01hr of flight departure, basic fare is forfeited. All taxes and surcharge are refundable of unused sectors.

A NO-SHOW will render tickets and reservation invalid. Tickets will be considered for refund after deducting 100% of the Nett Fare

Not permitted.

Change to Higher or lower fare not permitted.

In the event of flight disruption/cancellation of flights or flight reschedule more than 01hr, full refund is permitted or passenger can be accommodated in the next available flight. In such case change in reservation is allowed only once. Tickets cannot be endorsed to other carriers for any reason.

20kg.
Note Piece concept is not allowed

1.1% of the Normal Economy class INR basic fare.

Passengers MUST carry their photo ID's while CHECK-IN. Jet Airways reserves the right to check passengers ID at any point of time .

Air Deccan, India's No.1 low fare airline with a modest beginning of one aircraft and one flight has in 2 and a half years time achieved over 265 daily flights, with a fleet of new Airbus 320's and ATR's, connecting unconnected towns, offering lowest airline fares, all for our vision 'to enable every Indian to Fly' .... Your flying with us motivates us to strive and achieve more. Our objective is to provide safe travel with the lowest fares.

Passenger data is collected for the purpose of reservations and contacting the passenger as and when the situation requires to fulfill the contract of carriage and to provide ancillary services that Air Deccan may offer from time to time. For these purposes, Air Deccan will share the data with its offices and with other third parties that may be involved in providing the services as laid down in the contract of carriage.

Air Deccan reserves the right to change/amend its Terms & Policies without prior notice keeping in mind the interest of Air Deccan and of the customer.

Air Deccan is the first airline in India to have an independent and internet-based Computer Reservation System. Air Deccan tickets can be booked at the following points of sale.

• Website (www.airdeccan.net)
• All India 24 / 7 call centre
• Airport Counters
• Travel Agents
• Reliance Web Worlds in 104 cities in India
• Club HP Outlets in 7 states in India
• Bangalore & Chennai City Office Counters
• Through SMS (for details SMS ‘Help’ to 676723)

As we have a 100% web enabled reservation system, a transaction shall be deemed to be complete only when a PNR No. of 10 alphanumeric characters is generated. In case of non generation of PNR, passengers are requested to call our 24/7 Call Centre at the numbers listed at the end of this page.

Note: We kindly request you to supply your own mobile number during reservation for both, the origin and destination in your itinerary. This will enable us to inform you of any changes in schedule on the flight you are booked.

Reservations are not confirmed until recorded as accepted by Carrier or its authorized Agent. As provided in carrier’s Regulations, certain fares may have conditions, which limit or exclude the passenger’s right to change or cancel reservations. Please note that the reservation will not be considered as confirmed unless a valid PNR No. of 10 alphanumeric characters is communicated to the customer.

Passengers can go on the internet and book their tickets online. Schedules, fares and availability can be checked on the Air Deccan website through the booking engine. To purchase tickets online, a credit card is required. The ticket, once purchased online, can be printed by the passenger. Air Deccan reservation system is completely web enabled.

If the passenger has provided an e-mail address, the passenger also receives an e-mail confirmation with the itinerary. In case the passenger is unable to print out the ticket while doing the online purchase, the passenger can use the PNR indicated in the e-mail confirmation to collect the ticket at the Air Deccan Airport counters.

Passengers can also book through the Air Deccan call center. They can call using any one of the listed circle numbers. Confirmed bookings through the call center require a credit card.

Note: Air Deccan call center also offers hold and pay facility to those who do not have credit cards. Passengers can call the call center and hold a booking for 24 hours and confirm it by paying in cash within 24 hrs at one its “hold and pay” agents or the Airport reservations counters. Please note that hold bookings can only be reserved for travel starting 72 hours later from the time of booking.

Bookings can be also made through travel agents by paying cash. The travel agent will issue an E-Ticket. The E-Ticket will have the seal of the travel agent stamped on the ticket.

Passengers can purchase tickets directly from Air Deccan Airport Counters by paying cash or credit card.

Passengers can book/cancel Air Deccan tickets through Reliance Webstores in 104 cities across the country

Passengers can book tickets through select HPCL outlets in 6 states.

Air Deccan offers a all economy seating configuration and hence only one class of service. There is no business class or first class service on Air Deccan flights.

CHECK IN
Check-in counters open 2 hours prior to the scheduled departure. Passengers need to check-in two hours prior to the scheduled departure. Check-in counters close strictly 30 minutes prior to the scheduled departure, regardless of whether the flight is off–schedule. Boarding will be denied without refund, If you do not comply with the Check-In deadline. Passengers should be at the boarding gate/ security hold area at least 20 minutes prior to departure. Absence to do so will be termed as a “no show” passenger. We reserve the right to deny you boarding (without refund) if you do not present yourself at the boarding gate after clearing security procedures 15 minutes prior to departure. Groups of 10 and above need to check in 90 minutes before the scheduled departure. Air Deccan has a policy of free seating and does not provide pre-assigned seat numbers during boarding on any of its flights.

Passengers who have purchased their tickets online or through the call center using their credit card should produce their credit card at the time of Check-in. Further, such passengers, if they do not possess a valid E-Ticket should also collect their tickets at the Air Deccan Airport Counters before they arrive at the Check-in Counter. Passengers who have to collect their e-ticket from the reservation counters should plan to be at the airport well in advance of departure of their flight so as to be able to check-in before the check–in counters close.

All Passengers must carry valid Photo ID Proof at the time of check in without which check – in will be denied. Failure to present valid photo-ID matching the names on your reservation will result in your being refused check-in without refund.

The following are considered to be valid photo identification documents:

• Valid Passport
• Valid Driving License
• Election Photo Identification Card
• Photo Credit Card
• PAN card issued by the Income Tax department
• Photo identity card issued by the employer being government and reputed private sector organizations

In case the passenger does not posses any of the above documents, the passenger should carry any other relevant attested document that contains a recent photograph of the passengers.

In addition, passengers who have booked by using their credit card should produce the credit card at the time of check-in. If the holder of the credit card is not the passenger, then the passenger should possess the following documents that should be produced during check-in:

• An authorization letter from the holder of the card authorizing the use of the card for the purchase of the tickets. The letter should contain the name of the passengers, date of journey and the sector on which the journey is made.
• A photocopy of both sides of the credit card self attested by the credit card holder
• A photo ID of the passenger.
• Children traveling on the Air Deccan flight should carry their school identification cards or any other photo identification proof along with them. Valid birth certificates of infants will have to be produced at the time of check-in for age proof. Passengers who cannot provide sufficient identification will be denied boarding.

• An infant is defined as an individual under the age of two. To verify the infant’s age for travel, the valid birth certificate of the infant will have to be shown at the time of check-in, else a full ticket will have to be purchased.
• The charge for carriage of infants is 10% of the basic fare plus taxes per infant.
• Maximum one infant per adult can be booked. Seats will not be provided to the infants and they will have to be carried on the accompanying adult’s lap.
• If the infant reaches the age of 2 years prior to the return journey, they will have to pay the applicable fare, taxes, fees and charges for that part of the journey.
• Tickets for infants can be purchased at any point of sale.
• Superflier / Valueflier package holders can purchase tickets for infants at the Airport 2 hours prior to departure. Apart from the ticket fare and taxes, modification fee of Rs 250/- will also have to be paid on booking at the airport. Infant ticket booked through the package will result in a full ticket for the infant; therefore it is advisable to book infant tickets at the Airport counters instead of booking through the package.
• The standard re-scheduling and cancellation policies are applicable for infant tickets well.
• Baby seats / prams are not allowed in the cabin of the aircraft.
• Infants do not have any baggage allowance.

Air Deccan schedules are subject to change without notice. Air Deccan will notify all passengers of any scheduled change via email or SMS sent to the mobile numbers they provide at the time of booking. Please ensure that the passenger’s mobile number is entered while booking tickets.

There will be no phone calls made to inform passengers. Every passenger is requested to kindly confirm, either with the call centre at (your city code) - 39008888 or the travel agent to confirm the status of the flight 6 hrs prior to the scheduled departure of the flight.

In case of circumstances beyond its control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labour, fuel or facilities, or labour difficulties of Carrier or others all actual, threatened or reported) Carrier may without notice cancel or delay a flight. If due to such circumstances Carrier cancels or delays such flight beyond 2 hours, is unable to provide previously confirmed pace, fails to stop passenger's stopover or destination point, or causes the passenger to miss a connecting flight on which the passenger holds a reservation, Carrier shall either

Air Deccan at its option may re-schedule the passenger on the same sector, subject to availability, without any extra charge.[Same PNR would be rescheduled for the travel upon request by the passenger] on the next available Air Deccan Flight. OR Make a full refund for the ticket as paid for by the PASSENGER and shall be under no further liability to the passenger.The passenger will be required to collect the refund from the point of purchase.

Note : Incase of flight delay beyond 2 hours, the passenger will have to either re-schedule or cancel the ticket before the departure of the flight. Inability to do so will result in the passenger becoming a no-show after which re-scheduling or cancellation of the ticket will not be possible. The ticket may be cancelled or re-scheduled at the airport counter itself.
Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, Carrier shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of Carrier as to the dates or time of departure or arrival or as to the operation of any flight.

For certain months in the year especially Mid-December and Mid-January, due to poor visibility, dense fog and bad weather in North India some flights may be cancelled, re-scheduled, indefinitely delayed or diverted to other airfields. These circumstances are completely beyond the control of the airline and are governed by relevant regulatory authorities.

In such cases Air Deccan’s responsibility will be restricted to transporting the passenger only to the destination booked. The airline will not be liable / able to provide alternate transport, accommodation or refreshments at any point in time and the passengers will have to make their own arrangements.

Air Deccan informs all passengers about change in flight schedules through SMS alerts to the mobile numbers entered while booking tickets. Therefore, it is imperative for all passengers to enter their mobile numbers while making bookings to receive SMS alerts about change in flight schedules. Passengers who book their tickets through travel agents, Club HP petrol pumps, Reliance Web World outlets etc should ensure that their own mobile numbers are added to the tickets while booking by these agencies.

Carrier undertakes to use its best efforts to carry the passenger and his or her baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel. The times shown in timetables, website or elsewhere are approximate and not guaranteed and form no part of the contract of carriage. Schedules are subject to change without notice and Carrier assumes no responsibility for making connections.

Passengers are requested to kindly call the call centre at (your city code) -39008888 or logon to the website at www.airdeccan.net to confirm the scheduled departure of the flight. Air Deccan can only send information via SMS to the number given by passengers at the time of booking.

Maximum Check –In Baggage allowed per Adult/Child is 15 Kgs. No baggage is allowed for infants. Passengers are permitted to carry only one piece of Cabin Baggage weighing a maximum of 10 kgs per passenger and not exceeding 20x14x9 inches in dimension. Due to airport security regulations, no cabin baggage is allowed on the Jammu – Delhi and Srinagar – Delhi flight, however checked-in baggage allowance is 25kgs per passenger on these flights.

Excess baggage is charged at Rs.70/Kg on all Airbus and ATR flights.

Hand baggage is accepted in the cabin subject to availability of space in the overhead bin. Restricted stowage space is also under the front seat. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations. Air Deccan does not take any responsibility for security removed articles like dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas etc, which are not permitted to be carried in hand baggage. These articles will not be forwarded or kept in safe keeping by the airline.

When you check-in you will be given a numbered boarding card. Passengers should be at the boarding gate at least 20 minutes prior to departure. Boarding closes 20 minutes prior to departure. We reserve the right to deny boarding and cancel your reservation without refund, if you do not meet the Boarding Deadline. Air Deccan reserves the right to deny boarding to passengers who are under the influence of alcohol or owing to any misconduct of behavior/critically ill/ stretcher borne which may not be deemed safe by the airline

Air Deccan has a policy of free seating and does not provide pre-assigned seat numbers during boarding. Children aged below 15 years and passengers aged above 60 years will not be allowed to sit near the emergency exits due to security reasons on any of Air Deccan flights Air Deccan also has priority boarding for women traveling with children, elderly passengers and special cases.

Rescheduling of the ticket is only possible ahead of 04 hours prior to flight departure. No change is possible within 04 hours of flight departure. Within 4 hours before departure, it is only possible to cancel the reservation. Rescheduling fee of Rs. 250 per passenger along with fare difference will be charged for any postponements/advancements.

• Route changes are not permitted on any reservation. Difference in Fares while Rescheduling Since our fares are dynamic, the differential fare will be collected as below.
• If the applicable basic fare is more than the current basic fare, the difference amount will be charged to the passenger along with a Rescheduling Fee of Rs. 250 per passenger (either advance/postpone).
• If the applicable basic fare is less than the current basic fare, the difference amount WILL NOT BE REFUNDED to the passenger and the Rescheduling Fee of Rs. 250 per passenger (either advance/postpone) will be charged. AT ANY POINT OF TIME, THERE WILL NEVER BE A REFUND IF THE APPLICABLE BASIC FARE IS LESS THAN THE CURRENT BASIC FARE. Tickets booked under Superflier/Valueflier can be re-scheduled only once per passenger per sector as per the terms and conditions under these schemes.

Air Deccan offers the lowest fares in India and provides a reliable service on a point-to-point basis. Air Deccan's model is built on the assumption of extremely high seat occupancy and the company has to be fairly sure that such low fares are availed by passengers who will make the journey. At the same time, Air Deccan is aware that unexpected situations may lead to change in travel plans of passengers. The company's cancellation policies balance such different requirements.

Cancellation of Promotional Fare Tickets – Base Fare Rs. 300/- or less

Please Note: All promotional fares, booked on or after 8th October 2006, priced at a basic fare of Rs. 300 or less, will not be entitled to a refund of the basic fare, if cancelled by the passenger. There will also be an administration charge of Rs. 750/- against these tickets.

For Tickets booked for travel dates upto 29th October 2006

10% of the basic fare + transaction fee if the cancellation is made more than 72 hours from the scheduled departure time.

20% of the basic fare + transaction fee if the cancellation is made less than 72 hours but greater than 48 hours from the scheduled departure time.

30% of the basic fare + transaction fee if the cancellation is made less than 48 hours but greater than 24 hours from the scheduled departure time.

50% of the basic fare + transaction fee if the cancellation is made less than 24 hours but greater than 1 hour from the scheduled departure time.

For tickets purchased for travel dates 30th October 2006 onwards

15% of the basic fare + transaction fee if the cancellation is made more than 72 hours from the scheduled departure time.

25% of the basic fare + transaction fee if the cancellation is made less than 72 hours but greater than 48 hours from the scheduled departure time.

35% of the basic fare + transaction fee if the cancellation is made less than 48 hours but greater than 24 hours from the scheduled departure time.

55% of the basic fare + transaction fee if the cancellation is made less than 24 hours but greater than 1 hour from the scheduled departure time.

Only taxes will be refunded in case the passenger is a No-Show or cancels within 1 hour from the scheduled departure time. No refund will be given to No Show passengers who do not report either at the check-in counter or the boarding gate on time.

Please note: The validity period for any refund is 3 months from the date of the journey and no refunds will be processed after completion of 3 months from the date of travel. Please ensure that you claim your refund within the stipulated time frame.

(A confirmed passenger will be considered a no-show if he/ she cancels the ticket 1 Hour prior to the scheduled time of departure).

Neither will tickets be re-instated nor will any monetary refund be given for cancellation of tickets booked under all Super/Valueflier Schemes. There will be NO REFUND for tickets purchased under Promotional Fares. These include tickets purchased at low fare tickets when new sectors are launched and all other special fares.

All manual refunds take 14 working days to be processed. All refunds have to be collected only from the point of purchase of the ticket.

Air Deccan offers its passengers some special services Passengers are requested to mention the requirement of these services at the time of making the booking. Air Deccan reserves the right to deny these services to passengers if not requested in advance.

Wheelchair facility for old/physically handicapped people. Only 4 wheelchair passengers will be accepted per flight. Wheelchair requirement must be specified at the time of booking. This requirement will incur a charge of Rs. 250/- which will have to be paid at the check-in counter and a receipt will be issued for the same. Wheelchair passengers must report at the boarding gate 60 minutes prior to the scheduled departure of the flight. Air Deccan reserves the right to deny wheelchairs to passengers if not requested in advance.

Unaccompanied minors will be allowed to travel at an additional charge of Rs 500/- per child. The payment will have to be made at the check–in counter. A receipt will be issued on payment of cash.

Air Deccan is strictly a 'point to point' airline and does not take any obligation or responsibility for transfer of passengers or their baggage to other flights, whether operated by Air Deccan or another carrier and does not assume any responsibility to ensure the connections for onward flights on Air Deccan services OR any other airline and is therefore not liable for any losses or expenses arising out of any failure to board a planned connection. On cancellation of its flight due to unforeseen circumstances, Air Deccan will not provide for accommodation, refreshments nor will it provide or arrange for alternate mode of travel.

Air Deccan fares apply only for carriage from the airport at the point of origin to the airport at the point of destination. Fares do not include ground transport service between airports and between airports and town terminals. Applicable Fares are subject to change as per the Carrier's regulations. Air Deccan Fares are subject to change without notice.

We are required by the Government to charge and collect Passenger Service Fee (PSF) as applicable. Besides, an insurance charge is also levied. All the above taxes and Government levies are collected along with the basic fare at the time of issuance of the ticket. Any additional taxes, surcharges, cess, duty, levies and/or any other charges of such nature imposed by lawful authority on the tickets shall be directly paid by the passenger to the Airline at the time of Check-In. Applicable fares are those published by or on behalf of carrier or, if not published, constructed in accordance with Carrier's Regulations. Congestion Fees on Rs 150 in included in taxes Air Deccan has a single fare policy for adults and children on all its flights. There are no differential fares for children.

Agents shall be allowed to collect applicable taxes from customers and the agent shall be obligated to give a receipt there to and shall maintain all records.

a) A modification fee of Rs 250/- plus applicable fare and taxes will be charged on Infant tickets when bought separately. These tickets will be issued only at the airport reservation counters.

b) A modification fee of Rs 250/- per request will be charged for changes to be made to the reservation, like change in title, phone number etc.

Air Deccan does not accept responsibility for unsuitably packed,perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g. scratches, stains, soiling, dents) resulting from normal wear and tear or for water damage to non-waterproof baggage. Passengers are requested not to carry any valuables in their checked in baggage. Air Deccan will not take responsibility in event of loss/damage of the same in transit. Air Deccan is not liable for the delay in delivery of checked in baggage that has not been uplifted. Air Deccan is not liable for damage occasioned by delay in the carriage by air of passengers or baggage. Receipt without complaint of restricted baggage on termination of journey, shall be prima facie evidence that the baggage has been delivered correctly and in good condition. Air Deccan does not have a through check in facility for baggage. Carrier’s liability for loss,delay or damage to baggage is limited to INR 450.00 per kilo Carrier assumes no responsibility for fragile or perishable articles. Incase of delayed delivery of baggage or damaged baggage, it is mandatory to fill the PIR (property irregularity report) upon arrival. Articles that may be carried in addition to the free baggage allowance

A small camera and/or a pair of binoculars
Infant's food for consumption in flight and infant's carrying basket
An overcoat wrap or blanket.
An umbrella or walking stick.
A lady's handbag, lady's pocketbook or lady's purse
A reasonable amount of reading matter for the flight

A fully collapsible invalid's wheelchair and/or a pair of crutches and/or braces or other prosthetic device for the passenger's use provided that the passenger is dependent upon them.

Medicines and toiletries in limited quantities, which are necessary or appropriate for the passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol, may be carried.

Dry ice in quantities not exceeding 2 kilograms (5 pounds) per passenger, used to pack perishables, as carry-on baggage only.

Alcoholic Beverages: With approval of the carrier(s), small oxygen cylinders for medicines use and small carbon dioxide gas cylinders worn by passenger for the operation of mechanical limbs.

Such articles are permitted to be carried subject to security regulations.
Dangerous Articles In Baggage
For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage.

Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous) such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.

Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.

Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.

Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radio active material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.

Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.

Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the passenger cabin.

According to security regulations, passengers are advised:
Not to accept any packets from unknown persons.
Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.

To declare before baggage screening / check-in if carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules.

To carry only one hand baggage.
To carry battery cells or dry cells in registered baggage and not in the hand baggage or in any electrical/electronic items. If not carried in registered baggage, such articles are liable to be removed and the airline would not be in a position to hand-over the same at the destination.

All flights operated by Air Deccan are non-smoking flights. The Government of India prohibits smoking on all domestic flights. Smoking inside toilets is also prohibited and as a precautionary measure, toilets are fitted with sensors for smoke detection.

For safety reasons, passengers are advised to switch of their mobile phones during the entire duration of the flight including take-off and landing procedures since they may interfere with the frequencies of on-board navigational equipment. The Government of India Prohibits the use of mobile phones on board at all times.

The carriage is subject to regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act 1972 and Notification regarding application of the Carriage which is Non-International. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by a passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time. The following are the excerpts from regulations.

The company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without there by incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the company may constitute risks to the aircraft or to persons on board.

The company is not liable for damage occasioned by delay in the carriage by air of passengers or baggage. Receipt without complaint of restricted baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

Carriers' liability for loss, delay or damage to baggage is limited to INR 200.00 per kilo, unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of articles. Carrier assumes no liability for fragile or perishable articles.

The ticket issued by the company shall be subject to the rules of cancellation made by the Company for the time being in force, which may be seen at any office of the Company on request.

In the event of death of a passenger, or any bodily injury or wound suffered by a passenger which results in a permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be as per the carriage by Air Act 1972 as amended from time to time. At present the liability of the Carrier for each passenger shall be INR 7,50,000 if the passenger is 12 years or more of age and INR 3,75,000 if the passenger is below 12 years of age on the date of the accident.

The e-ticket and the boarding pass constitute prima facie evidence of the contract of carriage between carrier and the Passenger named on the ticket. The conditions of contract contained in the ticket are a summary of some of the provisions of these conditions.

A person shall not be entitled to be carried on a flight unless that person presents a ticket valid and duly issued in accordance with carrier's Regulations. A ticket is not transferable. If a ticket is presented by someone other than the person entitled to be carried there-under or to a refund in connection therewith, carrier shall not be liable to the person so entitled if in good faith it provides carriage or makes a refund to the person presenting the ticket.

A ticket is not transferable. If a ticket is presented by someone other than the person entitled to be carried there under or to a refund in connection therewith, carrier shall not be liable to the person so entitled if in good faith it provides carriage or makes a refund to the person presenting the ticket.

Except as otherwise provided in the ticket, in these conditions or carrier's regulations, a ticket is valid for carriage for one year from the date of commencement of travel or if no portion of the ticket is used from the ticket is used from the date of issue thereof.

Air Deccan in its endeavour to provide greater value to its customer, will be entering into alliances for joint promotions with hotels, car rental companies, financial institutions and other manufacturers/ companies to provide value added services.

While Air Deccan will do its best to ensure that the partner with whom there is a tie-up for a promotion, complies with the rules of the promotion, Air Deccan will not be held responsible for any lapse in quality of service by the promo partner. Air Deccan will also not be held responsible or liable for damage for cancelled flights, rescheduled flights which may impact the customers schedule as part of the program offering.

If you need any further assistance please call our Call Centre at (Your City Code) 39008888 OR visit our Airport ticketing Counters.

Andhra Pradesh - 9849677008, Delhi – 9818177008, Gujarat – 9898377008,
Karnataka – 9845777008,Kolkata – 9831677008, Maharashtra – 9890477008
Mumbai – 9892577008, Tamil Nadu – 9894477008, Chennai - 9840377008
North East and Jammu and Kashmir – 18004257008

Go Airlines (India) Pvt. Ltd. (The "Company")

The carriage of a Customer and Baggage on any flights of the Company is subject to GoAir Regulations (as defined below) relating to the conditions of non-International carriage of Customers and Baggage framed pursuant to The Carriage by Air Act, 1972 and the Notification regarding application to carriage which is non-international.

The carriage is subject to regulations relating to the conditions of Non-International Carriage (Customer and Baggage) framed in accordance with The Carriage by Air Act [1972] and Notification regarding application of the Carriage which is non-International.The liability of the Company for damage sustained in the event of the death or wounding of a customer or any other bodily injury suffered by a Customer or by his Baggage during the course of carriage by air will be governed by the provisions of sections 4, 5, 6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications and amendments as notified in the Govt of India, Ministry of Civil Aviation notification and as amended from time to time.

The Company reserves the right to vary, amend or alter these GoAir Regulations at any time without prior notice or liability. Customers are solely responsible for regularly reviewing these GoAir Regulations and Customers agree and acknowledge that by making reservation of GoAir tickets online, subsequent to any such variation, amendment or alteration, shall constitute the acceptance of by the Customer of such variation, amendment or alteration.

For the purpose of these GoAir Regulations, the following words shall have meanings ascribed to them as stated hereunder:

"Baggage" means Customers' personal property accompanying the Customer on the trip. It consists of both Checked Baggage and Cabin Baggage.

"Booking" also referred to as electronic ticket or e-ticket, shall mean means the details which the Company or the Company's authorized agent has entered into the reservation system relating to a journey.

"Cabin Baggage" shall mean any of the Customers' Baggage other than checked Baggage.

"Checked Baggage" means that part of the Baggage which the Company has taken into its custody for carriage in the hold of the aircraft and for which the Company has issued a valid baggage check.

"Customer" means any person, other than members of the Company's crew, with a Booking who is to be carried or who is carried on the aircraft.

"Fare" means the price any person with a Booking pays the Company for a seat on a flight between one point of origin and one point of destination.

Before You Travel
The Company only offers "e-tickets". An itinerary does not constitute a document of carriage. The primary record of carriage is the Booking in the database of the Company and in the event of any differences between the itinerary and the Booking in the database of GoAir, the Booking shall prevail.

Check-In
All Customers, including infants, must carry and present on demand valid photo identification at Check-in. Customers are notified that all timings indicated are as per local time at the airport and our Customer check-in begins 2 hours prior to and closes 40 minutes prior to the scheduled departure time of the relevant flight.

Flight Changes / Cancellations
Fares and schedules are subject to change without notice. When the Company announces new routes, they may be subject to change and regulatory approval.

Since the Company offers everyday low fares, once a Customer's Booking is confirmed and paid-for and the e-ticket is issued, the amount paid is non-refundable. Check-in commences 2 hours prior to scheduled departure. Failure to show up for the flight at least 40 minutes prior to the scheduled departure will result in the fare being forfeited and the Company will not provide any monetary refund of the Fare.

Subject to availability and payment of all applicable amounts, changes can be made to your booking as follows.

Changes to the origin and/or destination of travel and Customer name changes are not permitted.

Changes to date or time can be made to your booking if you notify us atleast 6 hours prior to the scheduled departure time by visiting our website, our Airport ticketing counter or calling GoAir Customer Call Centre.

Changes to your reservation will result in a fee of Rs.500 per person per sector per event, when rebooked through the website and Rs.550 per person per sector per event when rebooked by Go Customer Call centre or Airport ticketing office.

Changes to the reservation will result in the above fee plus any difference in the fare between the original fare paid and the fare for the revised booking. At the time, your Booking is changed you must pay the difference (if any) if the fare you originally purchased is lower than the fare available on the date of the change. If the new fare is

lower than the originally booked fare - the balance of the original booking amount and the new amount (including rebooking fee) will be retained in a credit shell for a period of 6 months where the passenger may use it as payment towards future travel. This fee is subject to change without notice.

Cancellations to bookings may be made up to two (2) hours prior to the scheduled departure time for a fee of Rs 750 per person, per segment per event. The balance of the original booking amount will be retained in a credit shell for a period of 6 months where the passenger may use it as payment towards future travel. This fee is subject to change without notice.

In case of cancellation of a booking, made by a Go channel partner, refund has to be collected from that respective Go Channel.

All fares are subject to change until purchased.

Customers should note that certain Fares are offered subject to certain conditions, which may limit, restrict or exclude the right of the Customer to change or cancel Bookings. Infants under the age of 2 years, and not occupying a seat, are required to pay the PSF tax of Rs. 225 (or as may be applicable at the time of the Booking).

We recommend that Customers verify their travel itinerary at between 72 to 24 hours before the scheduled departure of the flight on the Company's website at www.goair.in. Baggage & Security:

The Company will, at all times, have the right to refuse to carry any Baggage that does not comply with, applicable law, the Citizens Charter framed by the Company, other policies of the Company and/ or any requirements of the Bureau of Civil Aviation Security ("BCAS"). As required by applicable law, Customers will be subjected to a security screening prior to boarding the aircraft.

As stipulated by BCAS guidelines, Customers may carry a maximum of one piece of Cabin Baggage, , with an additional restriction of maximum weight for one piece of 7 kgs., not to exceed 55cm + 35cm + 25cm (Total 115 cm) in dimension. The Company offers Customers the option to check-in up to 15 kgs. of Checked Baggage, not to exceed 158 cm in overall dimensions (L+W+H), per paying Customer (this does not include infants below the age of 2 years).

Checked Baggage in excess of 15 kgs. is subject to payment of a fee of Rs 70/- per kg. to be paid at check-in at the airport. The Company may accept excess Baggage only of space permits.

The Company assumes no responsibility or liability for damage or wear and tear to luggage (including without limitation, scratches, tears, dents, soiling, breaking, leaking, scuffs, manufacturing defects etc. including any damage to the zippers, straps, wheels and/ or handles of the Baggage). GoAir will not be liable for any loss or damage caused

by delay in the carriage by air, of Customers or Baggage.

We recommend that all medication, valuables and precious items (cameras, jewellery, money, electronics, etc.) and items which are perishable should be carried in the Customer's Cabin Baggage and not the Checked Baggage.. The Company shall not accept any responsibility for these items.

In any of the circumstances not covered in these GoAir Regulations, the entire liability of the Company for loss, delay or damage to Baggage is limited to Rs. 200 per kg subject to a maximum of Rs 3000 only. Notwithstanding the above, the Company however assumes no liability for fragile or perishable items.

Onboard Our Flights:
The Company reserves the right to refuse passage to any Customer who is under the influence of alcohol or drugs, or where the Company or its duly authorised representatives/ staff believe that it is necessary for the safety and comfort of other Customers or for the protection of property. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute risks to the aircraft or to other Customers. Children under the age of 12 require adult accompaniment at all times. For more details kindly refer to the Citizens Charter framed by the Company.

The reservation itinerary issued by the Company shall be subject to rules of cancellation framed by the Company for the time being in force, which may be reviewed at the Company's website at www.goair.in or at the offices of the Company on request.

On all flights of GoAir, snacks and beverages may be for sale (subject to availability) to Customers. Smoking or consumption of alcohol is strictly prohibited on board any of our flights. Use of mobile phones is also prohibited on board any of our flights.

The Company is always entitled to, without assigning any reason whatsoever, cancel or delay the commencement or continuance of any flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the Customers or any other person on any ground whatsoever.

In the event of death of a Customer, or any bodily injury or wound suffered by a Customer which results in a permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the Company for each such Customer shall be Rs 5, 00,000 only if the Customer is 12 years or more of age and Rs 2, 50,000 if the Customer is below 12 years of age on the date of the accident.

Where bad weather or events beyond the control of the Company have resulted in any of the flights of the Company being cancelled or delayed, the Company will try to assist Customers to get to their destination, but will not be liable in any manner for such delay or cancellation. The Company does not connect to other airlines and hence is not responsible for any losses or damages incurred by the Customers while trying to connect to or from other airlines, whether as a result of a delayed or cancelled flight or not. If at any stage it is found that the aircraft with the booked load or Customers will be over loaded, the Company will have the right to decide which Customers or baggage/ articles shall be off-loaded and such decision shall be final and binding.

Except in the case of its act(s) or omissions done with intent to cause damage, the Company shall not be liable for any errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of the Company as to the dates or time of departure or arrival or as to the operation of any flight.

Governing Law and Disputes
These GoAir Regulations shall be subject to, interpreted in accordance with and governed by Indian law. All claims and disputes shall be subject to the exclusive jurisdiction of Mumbai, India only.

Special Condition for Srinagar & Jammu Airports

Passengers traveling on flights originating from Srinagar & Jammu Airports will not be allowed to carry any hand baggage and are requested to report 3 hours prior to departure time at Srinagar and Jammu airport for check-in due to extra security measures.

Counters will close one hour prior to departure.

The carriage is subject to KINGFISHER AIRLINES regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the Carriage which is non-international. These regulations are known as KINGFISHER AIRLINES Non-International Carriage (passenger and baggage) Regulations 1992. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by a passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

Excerpts from Regulations
The company reserves to itself the right, without assigning any reason, to cancel or delay

• Kingfisher Airlines reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. Kingfisher Airline also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Kingfisher Airline may constitute risks to the aircraft or to the persons on board.
• If at any stage it is found that the aircraft with the booked load or Passengers, etc. will be over loaded Kingfisher Airline will have the right to decide which Passengers or articles shall be off-loaded and such decision shall be binding.
• . Kingfisher Airline is not liable for any loss or damage occasioned by delay in the carriage by air of Passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.
• The Kingfisher Airline 's liability for loss, delay or damage to baggage is limited to INR 450 per kilo, unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of articles. The Carrier assumes no liability for fragile or perishable articles.
• The ticket issued by Kingfisher Airlines shall be subject to rules of cancellation made by Kingfisher Airlines for the time being in force, which may be seen at any office of Kingfisher Airlines on request.
• In the event of death of a Passenger, or any bodily injury or wound suffered by a Passenger which results in a permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the Carrier for each Passenger shall be INR 7,50,000 if the Passenger is 12 years or more of age and INR 3,75,000 if the Passenger is below 12 years of age on the date of the accident.

Your attention is drawn to the conditions of contract and other important notices and advice printed in this ticket.

class Of Service -
Kingfisher Airlines will offer a single class experience on all its modern aircraft, known as KINGFISHER class.

SEATING -
Seating will be assigned through advance reservations or during check-in process at the airport

INFLIGHT SERVICES -
Utmost care will be taken to make the flight a memorable experience.

NON_SMOKING FLIGHTS -
The Government of India prohibits smoking on all domestic flights. As a separate precautionary measure, all toilets are fitted with smoke detectors. All flights operated by KINGFISHER AIRLINES are NON-SMOKING FLIGHTS.

Reservation Requirements -

• Reservations are not confirmed until recorded as accepted by Kingfisher Airlines or its authorized Agent.
• As provided in Kingfisher Airline's Regulations, certain fares may have conditions, which limit or exclude the Passenger's right to change or cancel reservations.

Check-In Time -
Check in usually starts 150 minutes before departure. Passengers are however requested to check-in at the airport of embarkation at least 75 minutes before scheduled time of departure. The times shown on the e-ticket are the flight departure times. Passengers are requested to arrive at the airport not later than the time stated. Upon arrival at the airport, please have The baggage screened and report at the KINGFISHER AIRLINES counter to permit the completion of the formalities.

Check-in counters will be closed 30 minutes before departure time for all Passengers. In order to maintain schedules, the boarding gate will be closed 15 minutes before departure time. Passengers, who do not report at the boarding gate, will not be allowed to board the flight and their money will not be refunded or their tickets will not be revalidated for another travel date/flight.

KINGFISFER AIRLINES will make every attempt to maintain scheduled departure and connections. In the event of delays and misconnections, KINGFISHER AIRLINES cannot be held liable.

Passengers who have through checked-in their baggage to the final destination are required to identify their checked baggage before re-boarding onward flight.

Check-in time for groups - Passengers traveling in groups (40 or more Passengers traveling together) are advised to report to the airport at least 90 minutes prior to the flight departure.

Groups of less than 40 passengers can report at the airport 75 minutes prior to departure.

No Show Passengers -
Confirmed Passengers who do not present themselves for their booked flight are termed as 'No Shows'. If for some reason you are unable to undertake travel on the flight for which you have a confirmed booking, please let Kingfisher Airlines know as early as possible. This would enable Kingfisher Airlines to offer the seat to another Passenger who otherwise would be unable to travel. You will appreciate that one-day Passenger may be the Passenger needing a reservation on an already fully booked flight.

Seat Release Charge -
Seat Release is allowed upto One (1) hour prior to departure. In case of cancellation or rebooking, there will be a Seat Release Charge for each modified segment per Passenger. Please check the fare rules. The amount to be refunded will be in the form of credit note. A credit note will be issued by the system for the balance amount . This credit note can be used for any future bookings Kingfisher Airlines Ltd Credit note will be valid for a period of 12 months from the date of issue of the credit note. Authorized personnel can extend the validity of the credit note. The extension period will be governed by Kingfisher Airlines' policy

Point To Point Airline -
Kingfisher Airlines is strictly a 'point to point' airline and does not take any obligation or responsibility for transfer of Passengers or their baggage to other flights, whether operated by Kingfisher Airlines or another carrier and does not assume any responsibility to ensure the connections for onward flights on Kingfisher Airlines services OR any other airline and is therefore not liable for any losses or expenses arising out of any failure to board a planned connection. On cancellation of its flight due to unforeseen circumstances Kingfisher Airlines will not provide for accommodation nor will it provide or arrange for alternate mode of travel.

Rescheduling -
Kingfisher Airlines does not warrants or undertakes to adhere to schedule timing and reserves the right to change or cancel the scheduled flight without any prior notice due to any situation beyond Kingfisher Airlines's control. However, Kingfisher Airlines will make every attempt to maintain scheduled departure and connections. In the event of delays and misconnections, KINGFISHER AIRLINES will not be held liable.

Hand Baggage Regulations -
As per Government of India safety regulations only one hand baggage not exceeding L + B + H + being 115 cms. per Passenger will be allowed on present Kingfisher Airlines aircraft (Airbus A 320), which may vary with the type of aircraft which Kingfisher Airlines may operate from time to time. The weight of the hand baggage should not exceed 7kgs. Strolley bags with above specified dimensions will be allowed Contours are available at all airports to check the dimensions. If it exceeds these specifications, the Passengers will be requested to check you bag into the baggage hold. Hand baggage is accepted in the cabin subject to availability of space in the overhead bin. Restricted stowage space is also under the front seat. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations.

Articles -
Articles, which may be carried free in addition to the free baggage allowance (Subject To Security Regulations)

• An overcoat wrap or blanket.
• An umbrella or walking stick.
• A lady's handbag, lady's pocket-book or lady's purse
• A reasonable amount of reading matter for the flight
• A small camera and/or a pair of binoculars
• Infant's food for consumption in flight and infant's carrying basket
• A fully collapsible invalid's wheelchair and/or a pair of crutches and/or braces or other prosthetic device for the Passenger's use provided that the Passenger is dependent upon them.

Dangerous Articles In Baggage -
For safety reasons, dangerous articles, such as those listed below,must not be carried in Passenger's baggage.

Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous) such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.

Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.

Explosives, ammunitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.

Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches , radio active material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.

Poisons and infectious substances such as insecticides, weed-killers and live virus materials .Other dangerous articles such as magnetized materials, offensive or irritating materials.

The Government of India Prohibits the use of mobile phones on board at all times.

Prohibited Articles -
Also carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Passenger cabin.

Valuable Articles -
Currency, precious metals, jewellery, negotiable instruments, securities, personal identification documents and other items of value, are best carried with the Passengers in the cabin.

Restricted Articles -
Medicines and toiletries in limited quantities, which are necessary or appropriate for the Passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol, may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

The above terms are only illustrative and not exhaustive and for further information you may contact KINGFISHER AIRLINES office.

Security Regulations -
According to security regulations, Passengers are advised:

• Not to accept any packets from unknown persons.
• Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.
• To declare before baggage screening / check-in if carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules.
• To carry only one hand baggage, the sum of the three dimensions (viz. length, breadth and height) of which should not exceed 115 cm.
• Battery cells / Dry cells carried in the hand baggage or in any electrical/electronic items are liable to be removed and the Kingfisher Airlines airline would not be in a position to hand-over the same at the destination. The same may be carried in registered baggage.

Taxes are indicated separately from the basic fare. Taxes are charged to all guests, whether adult, child or infant. Cancellation: Cancellations are allowed upto one (1) hour prior to departure. The cancellation charge is INR 500. Only taxes will be refunded if a guest is a No Show or if the booking is cancelled within one (1) hour to departure. All refunds will be in the form of a credit note. Seat Release Charge: In the event a booked seat is released due to a rebooking, a fee of INR 250 will be charged as the Seat Release Charge for each modified segment in addition to any applicable difference in fare. No monetary refund will be allowed. A credit note will be issued by the system for the balance amount to be refunded. This credit note can be used for future bookings on Kingfisher Airlines. Credit notes will be valid for 12 months from the date of issue of the credit note.

E-Ticket and Boarding Pass Prima Facie Evidence of Contract-
The e-ticket and the boarding pass are and remain at all the times the property of Kingfisher Airlines and constitution prima facie evidence of the contract of carriage between Kingfisher Airlines and the Passenger named on the ticket. The conditions of contract contained in the ticket are a summary of some of the provisions of these conditions.

Requirement For Ticket -
The Passenger shall not be entitled to be carried on a flight unless that Passenger presents a ticket valid and duly issued in accordance with Kingfisher Airlines' regulations.

Ticket Not Transferable -
A ticket is not transferable. If a ticket is presented by someone other than the Passenger entitled to be carried there under or to a refund in connection therewith, Kingfisher Airlines shall not be liable to the Passenger so entitled if in good faith it provides carriage or makes a refund to the Passenger presenting the ticket

PLEASE NOTE ONCE THE TICKET HAS BEEN ISSUED, THE NAME OF THE PASSENGER CANNOT BE CHANGED

Stopovers -
Stopovers may be permitted at agreed stopping places subject to government requirements and Kingfisher Airlines' regulations. Stopovers be arranged with Kingfisher Airlines in advance and specified on the ticket.

Kingfisher Airlines also does not guarantee that fares on Deccan operated flights booked through Kingfisher Airlines points of sale will not be higher than fares available on bookings through non Kingfisher Airlines points of sale including through the Deccan website for the same flights. These flights are Deccan flights (and not Kingfisher Airlines flights) and the Deccan Terms and Conditions of Carriage shall be applicable to such flights. Guests are advised to board the flight from the terminal where Deccan flights operate from.

Schedules -
Kingfisher Airlines undertakes to use its best efforts to carry the Passenger and his or her baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel.

The times shown in timetables, website or elsewhere are approximate and not guaranteed and form no part of the contract of carriage.

Schedules can be subject to change without prior notice and Kingfisher Airlines assumes no responsibility for making connections.

Cancellation and Changes in Flight Schedule -
In case of circumstances beyond Kingfisher Airlines control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labour, fuel or facilities, or labour difficulties of Kingfisher Airlines or others all actual, threatened or reported) Kingfisher Airlines may without notice cancel or delay a flight. If due to such circumstances Kingfisher Airlines cancels or delays such flight, Kingfisher Airlines shall either:

Carry the Passenger on another of its scheduled passenger services on which space is available; or

Reroute the Passenger to the destination indicated on the ticket or applicable portion thereof by its own scheduled services or the scheduled services of another carrier, or by means of surface transportation.

If the sum of the fare, excess baggage charge and any applicable service charge for the revised routing is higher than the refund value of the ticket or applicable portion thereof, Kingfisher Airlines may recover the additional charge from the Passenger; or

Make a refund in accordance with the terms and conditions mentioned herein and shall be under no further liability to the Passenger.

Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, Kingfisher Airlines shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of Kingfisher Airlines as to the dates or time of departure or arrival or as to the operation of any flight.

The carriage of a Guest is subject to SpiceJet regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the Carriage which is non-international. These regulations are known as SpiceJet Non-International Carriage (passenger and baggage) Regulations 1992. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by a passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time. All disputes shall be subject to jurisdiction of Delhi only.

SpiceJet is a ticket less airline. An itinerary does not constitute a document of carriage. The Booking in the SpiceJet database is the primary record of carriage and in the event of any differences between the itinerary and the Booking in the SpiceJet database, the Booking will prevail.

1. All Guests, including children and infants, must present valid identification at check-in. It is your responsibility to ensure you have the appropriate travel documents at all times.

2. Check-in starts “2 hours” before scheduled departure, and closes 30 minutes prior to the departure time. Guests are requested to report at least 2 hours prior to departure time, at SpiceJet Check-in counters.

3. Schedule is subject to change and regulatory authority approvals.

4. Guests may carry a maximum of one piece of cabin baggage, as defined by BCAS guidelines, with an additional restriction of maximum weight of one piece of 10.0 kg, not to exceed 55cm + 35cm + 25cm (Total 115 cm). Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu and Srinagar airports.

5. SpiceJet allows its Guests to check-in up to 20 kg of luggage, not to exceed 158 cm in overall dimensions (L+W+H), per paying passenger. Baggage in excess of 20 kg is subject to a fee to be paid at the airport at check-in. SpiceJet will accept excess baggage if space permits. SpiceJet may refuse to carry any luggage that does not comply with its policies.

6. Bookings are non-refundable. Failure to show up for the flight at least 30 minutes prior to the scheduled departure will result in the fare being forfeited.

7. Any promotional / auction fare purchased in conjunction with return fare cannot be cancelled or changed.

8. Where bad weather or instances beyond SpiceJet control has resulted in your flight being cancelled or delayed, SpiceJet will try to assist you to get to your destination, but will not be liable in any way for the delay or cancellation.

9. SpiceJet assumes no liability for wear and tear to luggage (scratches, torn zippers, straps, wheels, handles, scuffs, dents, soiling or manufacturer defects).

10. SpiceJet does not connect to other airlines; therefore, SpiceJet is not responsible for any losses incurred by our Guests while trying to connect to or from other airlines.

11. The consumption of alcohol on board is strictly prohibited.

12. SpiceJet reserves the right to refuse passage to any passenger that is under the influence of alcohol or drugs, or where SpiceJet believes it is necessary for the safety and comfort of you or other Guests or for the protection of property.

13. Smoking is not permitted on any SpiceJet aircraft.

14. SpiceJet highly recommends that you remove all valuables (cameras, jewelry, money, electronics, perishables, etc.) and medication from your check-in luggage and place them in your carry-on. SpiceJet will not accept responsibility for these items.
In case, the passenger decides to carry any valuables in their checked-in baggage against the above advice; they will do this at their own risk and shall not hold SpiceJet responsible for any pilferage / damage / etc. to such valuables. They shall lay no claim against SpiceJet, its employees, agents, successors etc in this regard.

15. Guests will be subjected to a security screening prior to boarding the aircraft. This is mandatory per Indian Regulations.

16. The company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the company may constitute risks to the aircraft or to the persons on board.

17. If at any stage it is found that the aircraft with the booked load or passengers will be over loaded, the Company will have the right to decide which passengers or articles shall be off-loaded and such decision shall be binding.

18. The Company is not liable for any loss or damage occasioned by delay in the carriage by air of passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

19. The Carrier’s liability for loss or damage to baggage is limited to Rs 200 per kg with a maximum of Rs 3000 only. The Carrier assumes no liability for fragile or perishable articles.

20. The reservation itinerary issued by the Company shall be subject to rules of cancellation made by the Company for the time being in force, which may be seen at our website www.spicejet.com or at our offices on request.

21. In the event of death of a passenger, or any bodily injury or wound suffered by a passenger which results in a permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the Carrier for each passenger shall be Rs 500,000 only if the passenger is 12 years or more of age and Rs 250,000 if the passenger is below 12 years of age on the date of the accident.

22. Children under the age of 12 require adult accompaniment at all times. SpiceJet will accept children aged between 5-12 years traveling alone as unaccompanied children (as per UNMR inventory). SpiceJet charges Rs. 500 per child, per one-way trip for offering this service in addition to the applicable fares for their travel. Guests should complete and sign an Unaccompanied Minor Form at the departing airports.

23. Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, SpiceJet shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of SpiceJet as to the dates or time of departure or arrival or as to the operation of any flight.

24. SpiceJet sells snacks/refreshments and juices on selected flights. Water is provided free of cost on all flights of SpiceJet.

25. Infants under the age of 2 years, and not occupying a seat, are subject to a fee of Rs. 525 plus the government PSF tax of Rs.225.

26.