Yatra.com Blog

Yatra.com has come up with an exciting “Best Fare Challenge Deal” exclusively for international air travel from India. You can either avail this offer by booking an international air ticket one way or return from yatra.com. As per the deal, if you find a better price with another travel agent or an online travel agent for the same ticket then Yatra would refund the entire money that it has charged for the international ticket and also pay double the difference or adjust the amount against the ticket fare. The offer is only valid for international air travel originating from India and will not be applicable on the bookings that will be rescheduled, cancelled or refunded. Terms and Conditions apply*. To know more, click www.yatra.com

With the ‘real’ summer temperature playing hide and seek with us, and the cooler (but not calmer) monsoon season arriving much earlier than expected, now is the perfect time to take your well-deserved and well earned summer break. (Our site has lots of great holiday options for you to choose from.)

What makes the prospect of making your travel plans with Yatra even sweeter is the Yatra Lowest Price Guarantee. We know (and as a regular visitor to our site you must know as well), we’ve got the best hotel rates to offer. But now, we can guarantee you the lowest rate – at any hotel, in any city.

Here’s how it works. Book a hotel through Yatra.com or through our Customer Care Helpline, and if you can get the same hotel for the same dates, we will lower our price. In fact, we will offer you a per night rate that is Rs 200 less than the rate you might have received from some other travel agent or website.

The offer is applicable even if you don’t book a hotel with us but get a quote from another travel agent or website. If you can show us a quote that is lower than the rate offered by us, once again we will knock Rs 200 off – per night, from our quoted rate.

It really is that easy, and there will be no questions asked.

Yatra.com has been declared as the most used travel website in the India, by JuxtConsult, an independent online research and advisory organization. A brand usability study of Indian online travel companies revealed that most customers prefer using Yatra.com when it comes to online travel bookings.

Yippeeeeee!!!!

The JuxtConsult’s study analysed internet usage dynamics, behavior and website preferences of the consumers through a large scale ‘online survey’ with over 15,000 internet users in April 2008. The online survey was conducted using Google (keyword) Search Ads and JuxtConsult’s own Internet User Panel (www.getcounted.net). The online survey data represented the entire online population (urban and rural), by using appropriate demographic ‘weights’ derived from the land survey and using authentic Govt. of India population statistics.

The team at Yatra is always up to something. Nearly every day we launch something new that will make traveling so much easier for all our customers. Our recently launched online cancellation service is one such feature.

It is very simple, just as you log on to Yatra.com and book your flights using our search engine, you can now logon to our site and cancel your domestic flight bookings online as well. All with just a couple of clicks. And the best part is that the cancellation happens real-time.

Here’s how it works. First, logon to Yatra.com and then sign-in to My Bookings. Click the flight details for the booking you want to cancel and the booking details screen is displayed. From there, click the Cancel Flight button. Next, select the passengers or sectors you want to cancel the booking for and click the Proceed button. Review your refund and cancellation details and click Cancel Flight.

Your request will be processed immediately and the flight status will be updated immediately. If at any time, the status is not updated (lets face it, sometime connections and connectivity is a little slower), you can just check back after later. Normally, a cancellation request will be processed and updated within 12 hours.

The entire process will hardly take more than five clicks. And as a special launch offer, we have are even charging less for online cancellation – just Rs 150.

Dhruv Shringi, our Co-founder, says,

“Cancellation of air tickets has been a concern for some of our valued customers.  Keeping in line with our endeavor to continuously give best-in-class service to our customers we have introduced Online Ticket Cancellation Service. Yatra.com is the first company in India to launch this service which will help our loyal customers to conveniently cancel domestic air tickets online and also save Rs150 on the cancellation fee. For those customers who do not wish to cancel tickets of every passenger, there is a provision of partial cancellation”

Since we went live with this service a couple of weeks ago, most of our customers have used this service. We’ve got good feedback about this and would love to hear more about how the service worked for you!

Can purchasing air tickets get any simpler!!! First there were the annoying and sometimes not so friendly travel agents, then with the explosion of the internet, came the era of e-bookings. However, Yatra.com in its true spirit of innovation targeted at making the lives of its million users simpler and more efficient has taken matters a step further. Welcome to the world of mobile bookings where customers can book their air tickets using their mobile handsets. It just makes sense for this to happen. In today’s day and age, never is there a time when anyone is too far from their mobile handset. Therefore, this way of booking tickets becomes even simpler than e-bookings. This feature is called “Yatra.com on the Go“. One might argue that not everyone can afford a high end mobile phone to avail of this service. We have kept that in mind and hence have introduced three products targeted at distinct customer segments.

For people who do not have mobile handsets equipped with GPRS (General Packet Radio Service) there is an SMS product.  This feature is a piece of cake to use and once you have registered using the one time registration process, you can not only search for flights and fares via SMS but can also book air-tickets by sending a query to 2622. This service has ensured that for the first time in India, customers wishing to book flight tickets do not have to call their neighbourhood travel agent or go scurrying to find a cybercafé. Instead all they need to do is send an SMS. The simplicity and ease of use of this will take some beating. .  

For the folks with slightly more feature rich phones with GPRS, we bring you the ability to let you search and book air tickets using wap.yatra.com. Wap.yatra.com provides you with a list of available flights with an option to sort it on the basis of price, time or duration. Once the booking details are filled, your PNR number will be generated.

Last but not least, customers with high end mobile handsets, can actually download a client application. This is obviously targeted at the frequent travelers. Once more the ease of use of the product is hard to believe. All one needs to do is SMS YATRA to 2622  to easily download and install on your GPRS enabled phone. Offering a customer experience superior to anything currently available, the product enhances usability with a slew of innovative features. Currently, the application supports almost all WAP enabled Nokia, Sony Ericsson & Samsung models. Motorola users and people looking to make hotel reservations, car rentals & bus bookings will need to wait a little longer but like they always say ‘ Good things come to those who wait’.