A Starwood Jewel in Bangalore!!
by >Balu C on Sun Jul 27 22:11:29 IST 2014
Being a lifetime SPG Platinum, I have been fortunate to stay at many top Starwood properties worldwide. I recently stayed at Sheraton Bangalore for ten nights. I am so glad I picked this property! It is a beautiful place to stay with impeccable service. I usually do not write reviews but I felt this hotel and staff deserved one. Even before our arrival from Dallas the Club floor manager Avik was in touch with me by email! They were kind enough to upgrade us to a Junior Suite and an early check-in. They even had a welcome chocolate cake with my daughter?s name on it that sold her!! The hotel is situated in a very secure guarded property with the WTC and Orion mall next door. HDFC bank is right across the street for all your bank transactions. Orion mall has excellent shops and a wide array of restaurants and a large food court. Iskcon Temple and Metro stations are in walking distance. 'The High' on top of the WTC is a good nightlife choice! Well-dressed and mannered Mr. Singh greeted us on arrival! It has a large marble clad lobby (with a pianist playing in the evenings) and a great reception area. The front staffs managed by Gautam Handa are outstanding who made us feel so welcome. They always greeted us by our names. Everyone made eye contact and spoke to you in a mild manner. Gautam is one of the most professional and best managers that I have met around the globe! I wish we all treated one another like they do their clients! The junior suite is large with a separate living area and a bedroom. It has an extra half bath and a mini-bar. It has floor to ceiling windows and beautifully furnished. We were fortunate to have the corner room that had 270-degree views of the ever-expanding Bangalore!! It had two HD-televisions and various mood lightings! The bathrooms are western style as expected, well designed/decorated; marble clad and had no issues. It has a large work area with universal plugs! I am a fan of the Starwood beds. They also have choice of 6 types of pillows you can request! We had access to the Club lounge, which exceeded my expectations. The staff ? Martin, Reshma, Smitha, Sanjeev and Harsh are the best. They were caring, attentive and made us feel so welcome! The food, wine and cocktails in the evenings were a bonus! We enjoyed the (included) large array of Indian, Western and international breakfast choices at ?The Feast? adjacent to the lobby. It has a Cappuccino and espresso station! The spa is one of the cleanest and nicest spas! The staff was very friendly and the massage and facial was even better. It has a well-equipped gym with a friendly trainer. The infinity edge Pool area is very open, clean and nice place for relaxation and family pictures! Of all the Sheraton properties that I have stayed in ? I would grade this as an 11 on a 1-10 scale!! I would highly recommend this Property to everyone visiting Bangalore! Well done!! My sincere thanks to all the team at Sheraton Bangalore for making our stay a very special and a memorable one! Looking forward to my next visit!!Read More