Alps Spa Resort

We went there on 19 th of april ...the rooms were clean...the washroom was clean....the staff was good....specially pawan....a senior waiter...outside our room 101 102 203 .....there was a well maintained lawn...with a beautiful play area for kids.....moreover the food was delicious. ..specially malai kofta and veg cutlet. We had our(3 couples +3 kids) all meals here for 2 nites @ 5500 inr.i would rate it a 3 star resort. Thanks ; rohit ahuja 9311080330

Had a pleasant stay at Alps spa resort. The food quality was good and the rooms were also nice. Hope to visit this resort again whenever I plan next. Just that, the climate was cold, and the room wasn't provided with room heaters. Apart from that, we enjoyed the stay. Thanx

First of all the location is far away and above the main town so if you want to roam the bazaars in the evenings this place is not at all ideal. Not to say that there's a great Mall Road or bazaar in Dalhousie town, which itself is not so great! The property is misleadingly called Alps Spa and Resort, there's no spa here! No other activities either, except a small garden where you can have tea and breakfast and soak the sun if the capricious Dalhosie weather permits it!Rooms are bad. I was upgraded to a Deluxe room and even that was not on par with standard rooms of other decent hotels. The bathroom especially stank due to what appeared to be an improper drainage system. Hot water too is an issue in deluxe rooms. The whole ambience seemed to be of 20 years ago and these rooms are clearly not well-maintained. The tariff you pay for Deluxe room and what you get in return are not at all justified and you will regret having booked this place. After much complaining I was shifted to a Super Deluxe room which was better. The staff do not like being complained to and they cannot handle complaints well. On being told about the bad condition of the room and bathroom, the refrain from the person on the desk was 'are you here to enjoy or fight?' 'why are you disturbing me?' They did eventually shift me to a super deluxe room but that was after much complaining and arguing! The only redeeming feature of this hotel is the food here which is delicious and the sole person who serves breakfast, lunch, dinner to everyone with unflinching politeness. Unfortunately i forgot to ask his name, but tipped him for good service!

I stayed here for 2 nights having MAP plan. There is waiter in this hotel who will been seen here virtually 24/7,he will bring food in the room and all other needs. The problem here is the hot water. We went here in Month of December when the temperature was 3 degree Celsius,and in morning to have bath we had to wait almost 30 to 40 minutes for hot water to start from tap. The rooms are good but the hotel property is not well maintained. The view from hotel is spectacular.

My husband and me visited the property in December. We reached Chakki bus stand and hired a taxi to the resort at Dalhousie. It is located at the other corner of city but near to lovely places like Bird Monestry, Khajjiar and many more. We checked in late evening and had our dinner. The room which was early given to us was not in good condition, though specious but washroom was not clean. We had our dinner and were surprised by the food. Today also I have the taste of food on my tongue. It was soooooooooo tasty and we enjoyed. Next day we had our breakfast which was also awesome and unforgettable. We requested the staff to change our room, so they does and now we had our room on 1st floor which was spacious, clean and had very very beautiful view. The staff around their was very good, helping and supportive. they served us with unlimited breakfast. It is located on some height, so the location and the view is incomparable. The garden is well kept with different kind of flowers. The tariffs are budget not so high. but its good to book hotel with breakfast and dinner as they served us with unlimited and tasty breakfast we did not required any lunch in between.