Not value for money!
by >chaiyu c on Fri Jan 23 16:48:18 IST 2015
My friend and I decided to take a short vacation after hectic work schedule in December. We often visit Goa as we always love the atmosphere around and the comfort of being home somehow.. Going by the rating at agoda and our desire to be at the beach side made us choose the park!! A narrow road to the entrance compelled our driver to drop us at the beginning of the road since he didn't want to take the reverse..well the very first look of the hotel from outside made us look at each other with a question mark if we made the right choice? We went walking with our luggage being dropped by the security personnel. We were welcomed by a drink and shell garland and taken to our room allotted at room no 223..the walk to our room was thru a stair case with funky pictures on each room door. The moment we entered the room we realised we indeed made a mistake of choosing the park. My friend looked for a balcony but realised there is not one in our room as we feel claustrophobic at time. It was not the mistake of the hotel probably agoda doesn't display the rooms of their hotel but focus more on the exterior displays to allure the guests. I suggest they give a little more description, pics of rooms so that guest is not in for any surprises.. I was furious and called the reception to move us to a balcony room to that they responded that balcony is a luxurious room and hence we will have to pay 1200/- extra. I was ready to pay that extra although I thought it was unnecessary but still went ahead since we had to spend 4 days at the hotel. We also thought of cancelling and moving to some other hotel but we couldn't since our reservation was non refundable. Anyway we got a 2 days luxury room of our last two days stay. At the reception people did try to comfort us but the damage was already done. Coming to the food part, we were disappointed at the beginning to look at the cold spread on our first day. But one attentive staffs made us realise that they have some made to order stuffs which made us feel happy. We really cherished the breakfast specially the caring attitude of Ravina. She was wonderful and took good care of us Infact all of them really made our breakfast each day really special..so go ahead and enjoy their fresh juices and made to order dosa n egg of ur choice. 5 star for the food n service!! Overall the park is good hotel if and only if the prices were more competitive. You don't feel value for money!! Cheers!!Read More