4/5 - Excellent food and location!!
by >81_amit_kumar on Mon Aug 18 17:33:09 IST 2014
I will give 4 out of 5. 1- Location - Excellent..it's right next to Matheran Main Bazaar, which is a big plus...and also this is at the heart of Matheran..so all hill points are almost equidistant from here and few major landmarks such as echo point and Charlotte lake etc are at walking distance from the hotel. It is also at walking distance from Matheran Railways station. 2-Food - Excellent...mostly in packaged deals, meals (breakfasts, lunch and dinner) are included in the price...and they serve excellent gujrati thali for lunch...it is so famous that sometimes ppl staying in other places also come here for lunch, dinners are buffet and will always have something special along with regular indian cuisine, even the breakfasts are not simple traditional idli, corn flakes, fruits etc...they will surprise u with some special in breakfasts as well...over all food quality is awesome. For some rooms - complimentary coffee in the morning/evening is also included, check with front desk. 3 - Hospitality - Very good - the staff are cooperative and will take care of instant needs. whatever we asked for and was possible, they were able to provide that service. (You need to consider it is difficult for them to operate as well at such a remotely place) 4-Extras - Very good - for our surprise, in my 2 nights stay - for the first night there was a live bollywood singing arranged and for the second night there was a very cool magic show. The hotel is old, rustic but well spaced, has badminton court, a large swimming pool and lot of walking space. There's a recreation room with carom, chess, table-tennis and pool facility. 5 - Hygiene and cleanliness -Poor - that's the only low, which we really did not like. The sofa cushions at the room were uncovered and dirty, same with blankets, towels and bed-sheets. The rooms had this damp feeling and certainly needs refurbishing. I understand that in rainy and wet conditions it is difficult to keep room dry and vibrant but the least which could be done is to keep it clean and hygienic. Overall, i will definitely recommend it for big family gathering. But don't go with expectations of a luxury hotel as it is anyway not there in any hotel in Matheran.Read More