ITC Grand Central Mumbai, A Luxury Collection Hotel

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Availability

Mumbai

Thu, 01 Sep – Fri, 02 Sep (1 Night)  |  1 Room  |  1 Guest

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Amenities

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Choose Room

- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
Room Type Inclusions & Amenities Total Price for 1 Night
(Additional - 1.5% Service Tax)
Executive Club (Room Only) - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Room Only

    Inclusions

    • Room Only

10 Rooms Left!

Price for 1 Night
Rs. 9,250 Rs. 8,324
Get eCash Rs. 2000
Executive Club (Room Only) - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Room Only

    Inclusions

    • Room Only

10 Rooms Left!

Price for 1 Night
Rs. 9,250
Get eCash Rs. 2000
Executive Club with Breakfast - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 10,250 Rs. 9,224
Get eCash Rs. 2000
Executive Club with Breakfast - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 10,250
Get eCash Rs. 2000
The Towers - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 11,250 Rs. 10,124
Get eCash Rs. 2000
The Towers - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 11,250
Get eCash Rs. 2000
Executive Club with Breakfast - Seasons Surprise Details

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  • Max:2 Adults &1 Children

Inclusions

  • Complimentary Wi-Fi Internet
  • Non refundable booking

2 more Inclusions

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Complimentary Wi-Fi Internet
    • Non refundable booking
    • Accommodation and breakfast in the base category for up to 2 adults and 2 children (under 12 years).
    • 20% discount on Food & Beverages; Spa & Salon services (where available)

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 12,600
Get eCash Rs. 2000
The Towers - Seasons Surprise Details

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  • Max:2 Adults &1 Children

Inclusions

  • Complimentary Wi-Fi Internet
  • Non refundable booking

2 more Inclusions

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Complimentary Wi-Fi Internet
    • Non refundable booking
    • Accommodation and breakfast in the base category for up to 2 adults and 2 children (under 12 years).
    • 20% discount on Food & Beverages; Spa & Salon services (where available)

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 14,400
Get eCash Rs. 2000
ITC One - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

5 Rooms Left!

Price for 1 Night
Rs. 15,250 Rs. 13,724
Get eCash Rs. 2000
ITC One - Best Available Rates Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

5 Rooms Left!

Price for 1 Night
Rs. 15,250
Get eCash Rs. 2000

Map View

Reviews

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Overall Rating

4.2 / 5

(based on 17 reviews)

  • 4.7 by Mohith Mohan

    on July 20, 2015

    They should Vary their breakfast spread.

  • 4.3 by Sruthiy Kaveseri Mohan

    on July 7, 2015

    Bathroom horrible

  • 4.7 by Sruthiy Kaveseri Mohan

    on July 6, 2015

    Please don't miss bfast. .....especially chef rajans south indian delicacies

  • 3.0 by Mr. daniel miranda

    on May 11, 2015

    Visited ITC Grand Central for our 1st wedding anniversary 26th April '15, exactly a year after our last visit there directly from our wedding. The experience right from check-in to dinner for that evening was excellent with the chef treating us to a very special cake on the occasion. The next day, breakfast too was excellent but the shock begun after that when we returned from breakfast to find an empty open packet of cashew lying on the counter when in reality we did not use any of the items from mini bar in the first place. I called room assistance to clarify the situation and confirm the same and they even sent the housekeeping incharge to my room to confirm the same who said it might've been from the previous guest. Then after a few minutes the duty manager Miss Bhavana calls up the room and insists that we only have consumed the packet and the housekeeping clears the room thoroughly before any new occupancy. That was just shocking considering I already clarified with the housekeeping the situation. On repeated explanations she was insistent and not once bothered to call back and apologize for her tone of speaking to her guests. On check out I mentioned to the front desk who profusely apologized on her behalf while I noticed here come to the counter look at us and walk away in a very rude manner again.The front desk incharge assured me that I would receive a call from the manager the next day ( Miss Bhavana superior) who was on leave that day but that call never came. After such delightful experiences over the years with this hotel, it was utterly disappointing to be met with this kind of behaviour from a reputed hotel chain like ITC who through our membership over the years held so dearly close to my heart and would always look forward to our occassional visits. Hope this situation does not repeat itself to other loyal guests.

  • 1.7 by Mr. KAMESWARA

    on February 24, 2015

    Rooms are very ordinary like a 3 star hotel and not like 5 star hotel. Very small TV and small Bathroom.

  • 3.7 by Anand Jindal

    on February 17, 2015

    Service Standards dont meet the Brand Name

  • 3.0 by guest Malhotra

    on January 26, 2015

    The room service is horrible waited for over 1 hour for sandwich which never came even after calling few times Room was supposed to be done for evening services the guys forgot inspite of reminding came back midnight it was still not done This is not expected from 5 star hotel

  • 4.0 by ANIL ATRI

    on January 25, 2015

    Very good and everyone was asking about the next trip

  • 5.0 by Abhinav

    on January 25, 2015

    Great hotel and great services. Stay was pleasant and the staff was cordial.

  • 5.0 by Vijay Bhagchandani

    on January 11, 2015

  • 5.0 by M Sunil Jain

    on December 28, 2014

    Full value for your money, superb hotel, nice location .I am going going to stay again when i come to mumbai next time

  • 4.7 by Vijayalekshmi

    on December 2, 2014

    good experience , great location would like to stay here again when we are in Mumbai.

  • 5.0 by Nihar Desai

    on June 6, 2014

  • 5.0 by Ms. Neha

    on May 31, 2014

    Very nice and cordial staff, I received an upgrade during my stay which was really nice gesture, however it was only a partial upgrade with no access to Point of view which was disappointing as its one of the nicer things about an upgrade.

  • 3.7 by Nihar Desai

    on February 28, 2014

  • 4.0 by Mohit Chobey

    on January 20, 2014

    good comfortable stay. On the whole a very high focus on service. Area of improvement would be the food.

  • 5.0 by Sanjay Agrawal

    on January 15, 2014



  • Overall Rating

    4.5

    ITC Grand Central Mumbai, A Luxury Collection Hotel

    (based on 1353 reviews)

  • Traveller Rating

    • Terrible 16
    • Poor 33
    • Average 97
    • Very Good 389
    • Excellent 818
  • Rating Summary

    • Location 4.5
    • Sleep Quality 4.5
    • Rooms 4.5
    • Service 4.5
    • Value 4.0
    • Cleanliness 4.5

  • Value for money Tiffin

    by Rajesh M on August 24, 2016

    Derived from dabbawalla & incorporation of cuisines from a Lucknowi and Moradabadi of the north to Bohri, Konkani and Hyderabadi of western and southern chefs dish this grand tiffin. Tasted the Moradabadi Tiffin vegetarian meal which included deserts & glass of wine @ 1,500 AI

  • View of Mumbai @ Point Of View

    by bridgeways on August 24, 2016

    My first time staying in this hotel and am traveling with a group of about forty, we arrived nearly midnight and there were a bit of hiccups in the check in! I had a great time at Point of View on the 30/F, great venue for meetings and love the day light and view! Food is good and had dinner with two friends at Shanghai Club, the Chinese restaurant!

  • Professionalism at its best

    by ArindamBanerjee1 on August 23, 2016

    I stayed here on three consecutive weekends and every time my experience got better. A truly a wonderful place to be with scenic views, awesome food and ever smiling staff. The hotel's architecture reminded me of the bygone British Raj and the hospitality of its staff aptly matched it

  • Comfort, cleanliness, outstanding food and service

    by mcdb on August 21, 2016

    We stayed here two nights midway through a hectic week long journey. I'm so glad we did after 3 hotels in the previous 3 nights. Though the room was average size, it was exceptionally clean and well outfitted with the amenities one would expect in a good hotel. wood finishes and excellent linens made it a very comfy stay. On the second evening we had wonderful beverages and appetizers in the premier guest lounge at the top of the hotel. We were warmly welcomed by Kerman the gracious General manager. He suggested we have dinner in the hotel which turned out to be an excellent meal. We had a mixed grill plate that was outstanding and a black lentil dish that can only be described as Indian comfort food of the highest order. The service is just as outstanding as the food. Though the location is termed as central, we didn't really have a chance to explore by foot - I wish we had. May just have to go back and do that! I would absolutely recommend this hotel.

  • COLONIAL WITH A SERVICE TO MATCH

    by FATU4ALI on August 20, 2016

    This centrally located with colonial architecture was very convenient as far as our movements were concerned,the smiling staff and the perfect aroma matched the service. The lavish buffet breakfast was awesome. A great family stay.

  • Ahoka Apartments view, I simply loved it

    by ArindamBanerjee1 on August 22, 2016

  • Tower Rooms on high floors have a view, access to the Point of View lounge, and butler service

    by flavorgasmic on August 6, 2016

  • All four side have perfect views

    by Josephine S on August 3, 2016

  • Take the ones with a window towards the highway

    by Aman N on August 2, 2016

  • "Rooms on the south side are quieter"

    by arabiqbal on August 1, 2016

Hotel Amenities

  • Media & Entertainment

  • Telephone
  • Internet Access
  • Activities

  • Gym
  • Indoor Pool
  • Full Services Health Spa
  • Dining

  • Restaurant
  • Services

  • Room service
  • WIFI
  • Laundry facilities
  • 24-Hour Front Desk
  • Parking
  • Lounge
  • Beauty Parlour
  • Front desk
  • LCD / Projector
  • Babysitting or child care
  • Travel counter
  • Business center
  • Concierge
  • General

  • Conventions
  • Conference Room
  • Health club
  • Outdoors

  • Porter
  • Valet Parking
  • Kids Pool
  • Swimming pool
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 12:00 AM
  • Rooms
    242
  • Floors
    30
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.