ITC Grand Central Mumbai, A Luxury Collection Hotel

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Availability

Mumbai

Fri, 05 Aug – Sat, 06 Aug (1 Night)  |  1 Room  |  1 Guest

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Amenities

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Choose Room

- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
Room Type Inclusions & Amenities Total Price for 1 Night
(Additional - 1.5% Service Tax)
Executive Club (Room Only) - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Room Only

    Inclusions

    • Room Only

10 Rooms Left!

Price for 1 Night
Rs. 9,250 Rs. 8,324
Get eCash Rs. 416
Executive Club (Room Only) - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Room Only

    Inclusions

    • Room Only

10 Rooms Left!

Price for 1 Night
Rs. 9,250
Get eCash Rs. 462
Executive Club with Breakfast - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 10,250 Rs. 9,224
Get eCash Rs. 461
Executive Club with Breakfast - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 10,250
Get eCash Rs. 500
The Towers - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 11,250 Rs. 10,124
Get eCash Rs. 500
The Towers - Best Available Rates Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Breakfast

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 11,250
Get eCash Rs. 500
Executive Club with Breakfast - Seasons Surprise Details

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  • Max:2 Adults &1 Children

Inclusions

  • Complimentary Wi-Fi Internet
  • Non refundable booking

2 more Inclusions

Amenities

  • Ironing facilities
  • Safe

2 more Amenities

    Inclusions

    • Complimentary Wi-Fi Internet
    • Non refundable booking
    • Accommodation and breakfast in the base category for up to 2 adults and 2 children (under 12 years).
    • 20% discount on Food & Beverages; Spa & Salon services (where available)

10 Rooms Left!

More Info

    Amenities

    • Ironing facilities
    • Safe
    • Newspaper
    • Telephone
Price for 1 Night
Rs. 12,600
Get eCash Rs. 500
The Towers - Seasons Surprise Details

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  • Max:2 Adults &1 Children

Inclusions

  • Complimentary Wi-Fi Internet
  • Non refundable booking

2 more Inclusions

Amenities

  • Telephone
  • Newspaper

2 more Amenities

    Inclusions

    • Complimentary Wi-Fi Internet
    • Non refundable booking
    • Accommodation and breakfast in the base category for up to 2 adults and 2 children (under 12 years).
    • 20% discount on Food & Beverages; Spa & Salon services (where available)

10 Rooms Left!

More Info

    Amenities

    • Telephone
    • Newspaper
    • Safe
    • Ironing facilities
Price for 1 Night
Rs. 14,400
Get eCash Rs. 500
ITC One - Non Refundable Details

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  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

5 Rooms Left!

Price for 1 Night
Rs. 15,250 Rs. 13,724
Get eCash Rs. 500
ITC One - Best Available Rates Details

View room image

  • Max:2 Adults &1 Children

Inclusions

  • Breakfast

    Inclusions

    • Breakfast

5 Rooms Left!

Price for 1 Night
Rs. 15,250
Get eCash Rs. 500

Map View

Reviews

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Overall Rating

4.2 / 5

(based on 17 reviews)

  • 4.7 by Mohith Mohan

    on July 20, 2015

    They should Vary their breakfast spread.

  • 4.3 by Sruthiy Kaveseri Mohan

    on July 7, 2015

    Bathroom horrible

  • 4.7 by Sruthiy Kaveseri Mohan

    on July 6, 2015

    Please don't miss bfast. .....especially chef rajans south indian delicacies

  • 3.0 by Mr. daniel miranda

    on May 11, 2015

    Visited ITC Grand Central for our 1st wedding anniversary 26th April '15, exactly a year after our last visit there directly from our wedding. The experience right from check-in to dinner for that evening was excellent with the chef treating us to a very special cake on the occasion. The next day, breakfast too was excellent but the shock begun after that when we returned from breakfast to find an empty open packet of cashew lying on the counter when in reality we did not use any of the items from mini bar in the first place. I called room assistance to clarify the situation and confirm the same and they even sent the housekeeping incharge to my room to confirm the same who said it might've been from the previous guest. Then after a few minutes the duty manager Miss Bhavana calls up the room and insists that we only have consumed the packet and the housekeeping clears the room thoroughly before any new occupancy. That was just shocking considering I already clarified with the housekeeping the situation. On repeated explanations she was insistent and not once bothered to call back and apologize for her tone of speaking to her guests. On check out I mentioned to the front desk who profusely apologized on her behalf while I noticed here come to the counter look at us and walk away in a very rude manner again.The front desk incharge assured me that I would receive a call from the manager the next day ( Miss Bhavana superior) who was on leave that day but that call never came. After such delightful experiences over the years with this hotel, it was utterly disappointing to be met with this kind of behaviour from a reputed hotel chain like ITC who through our membership over the years held so dearly close to my heart and would always look forward to our occassional visits. Hope this situation does not repeat itself to other loyal guests.

  • 1.7 by Mr. KAMESWARA

    on February 24, 2015

    Rooms are very ordinary like a 3 star hotel and not like 5 star hotel. Very small TV and small Bathroom.

  • 3.7 by Anand Jindal

    on February 17, 2015

    Service Standards dont meet the Brand Name

  • 3.0 by guest Malhotra

    on January 26, 2015

    The room service is horrible waited for over 1 hour for sandwich which never came even after calling few times Room was supposed to be done for evening services the guys forgot inspite of reminding came back midnight it was still not done This is not expected from 5 star hotel

  • 4.0 by ANIL ATRI

    on January 25, 2015

    Very good and everyone was asking about the next trip

  • 5.0 by Abhinav

    on January 25, 2015

    Great hotel and great services. Stay was pleasant and the staff was cordial.

  • 5.0 by Vijay Bhagchandani

    on January 11, 2015

  • 5.0 by M Sunil Jain

    on December 28, 2014

    Full value for your money, superb hotel, nice location .I am going going to stay again when i come to mumbai next time

  • 4.7 by Vijayalekshmi

    on December 2, 2014

    good experience , great location would like to stay here again when we are in Mumbai.

  • 5.0 by Nihar Desai

    on June 6, 2014

  • 5.0 by Ms. Neha

    on May 31, 2014

    Very nice and cordial staff, I received an upgrade during my stay which was really nice gesture, however it was only a partial upgrade with no access to Point of view which was disappointing as its one of the nicer things about an upgrade.

  • 3.7 by Nihar Desai

    on February 28, 2014

  • 4.0 by Mohit Chobey

    on January 20, 2014

    good comfortable stay. On the whole a very high focus on service. Area of improvement would be the food.

  • 5.0 by Sanjay Agrawal

    on January 15, 2014



  • Overall Rating

    4.5

    ITC Grand Central Mumbai, A Luxury Collection Hotel

    (based on 1327 reviews)

  • Traveller Rating

    • Terrible 16
    • Poor 30
    • Average 95
    • Very Good 382
    • Excellent 804
  • Rating Summary

    • Location 4.5
    • Sleep Quality 4.5
    • Rooms 4.5
    • Service 4.5
    • Value 4.0
    • Cleanliness 4.5

  • Thank you Mr KERMAN LALKAKA AND KRITIKA

    by Vaibhav K on July 27, 2016

    What a place it was, felt overwhelmed with hospitality and service, I was there for the dinner date with my family on the occasion of my anniversary and I must say it was above my expectations. The hotel itself was a beautiful place to be and food wow wow and more wow ever single dish and ever single bite that I had was mind blowing. I really want to thank Mr KERMAN LALKAKA and kritika for such a beautiful arrangement and really look forward for another visit

  • Another stay at ITC property, another excellent experience

    by sanyamv on July 26, 2016

    How do you feel when you have to have an unplanned stay in a place away from home? Worried about some important things that you forgot to carry with you!!! I had one such experience last week Almost all the things were taken care by ITC grand central, the most special was the help extended by Azalea, when she lent me her personal phone charger so that I stay connected with the rest of the world. That shows the standard of commitment this team has to take care of their guests, to really treat them like their personal guests at home. Wish you all the best always !!!!!

  • Averages

    by 927mohitg on July 26, 2016

    The property is Good. The food is Good . But the Hotel has to renovate again as it is 15 years Old. Furnishings in the Room are a Bit dirty.Not all but in my room it was Room No 1102.The big chair. But Bed Sheet and Towels are Good . Wi Fi is not free. The data of phone will not work well.

  • Good Hotel....

    by GauravSehgal on July 26, 2016

    Stayed in the hotel in July. It is located near to Airport (1/2 hour ride). Nice spoken and supportive staff. Breakfast buffet is good with lots of varieties (continental to Indian etc.). Room are spacious, with all the amenities.

  • Centrally located; great ambience

    by ElDekko on July 24, 2016

    If your business in Mumbai covers multiple destinations in town (as opposed to suburbs), looked no further than ITC Grand Central. In other words, this means SoBo addresses like Fort, Nariman Point, Cuffe Parade etc are at relative convenience; as as is the new commercial hub at Bandra Kurla Complex; or indeed Worli, Parel etc. Apart from excellent location, the hotel has two dining options that come well recommended: 1. Dublin is a bar you'd take a friend (or business associate) to and actually get to talk, without loud senseless music drowning away your voices. For the sport-lovers the big screen works very well too; finger food is good and service is friendly and efficient 2. K&K is priced at the upper end of the spectrum but the Indian cuisine on offer is well made. Food scores high on taste as well as presentation. Staff is happy to help walk you through your order; a help if you have folks unfamiliar with Indian cooking as I did

  • Any corner room is good

    by sanyamv on July 26, 2016

  • Choose Itc one

    by sshah1976 on July 7, 2016

  • Ask for a view of the wedding park and stay away from rooms ending with 01 (less of a view)

    by Mentos6618 on June 20, 2016

  • The wifi is linked to your room number

    by PauSerraBou on June 18, 2016

  • Towers rooms are the best

    by Manmeet singh K on June 16, 2016

Hotel Amenities

  • Media & Entertainment

  • Telephone
  • Internet Access
  • Activities

  • Gym
  • Indoor Pool
  • Full Services Health Spa
  • Services

  • Room service
  • WIFI
  • Laundry facilities
  • 24-Hour Front Desk
  • Parking
  • Lounge
  • Front desk
  • LCD / Projector
  • Business center
  • Babysitting or child care
  • Beauty Parlour
  • Concierge
  • Travel counter
  • Dining

  • Restaurant
  • General

  • Conventions
  • Conference Room
  • Health club
  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Kids Pool
  • Valet Parking
  • Porter
  • Swimming pool
  • Food & Beverages

  • Coffee shop or cafe

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 12:00 AM
  • Rooms
    242
  • Floors
    30
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.