Credit where it's due.
by >Limelouise on Sat Dec 20 23:29:35 IST 2014
I've stayed here several times over the last few years. It's not my choice to stay here as my company decides where we stay but I'm so glad it's here. Good points are as follows:- Proximity to airport. Attractively furnished rooms with ultra comfortable beds. Prompt room service. The food is delicious especially the paneer, dal makhni and kesari shrikhand( dessert made from saffron and cardamom flavoured yoghurt- to die for!) Excellent points as follows:- Staff willing to go the extra mile. See below. Beautiful pool and spa areas. Pradeep in the spa does the best pedicures I've ever had. Ganesh from the laundry service was a star today for organising some alterations to a coat for me. The coat was returned to my room within a couple of hours, perfectly adjusted. Things that could be better:- Check-in is painfully slow and bureaucratic. Not the staff member's fault but the amount of paperwork is ridiculous. Wifi should be free in this day and age. Comparable hotels offer this facility. All in all this hotel is thoroughly recommended.Read More