Surbee Resorts is situated on Kempty Fall Road, providing splendid views of the Himalayan Mountains. It offers unparalleled facilities and services to guests and is popular among them for its warm hospitality. The resort welcomes tourists to enjoy serene ambience and explore famous tourist spots of Mussoorie. Away from the hustle and bustle of city, the resort is ideal for spending a peaceful holiday. Being at Surbee Resorts, guests can play table tennis, badminton and a number of other indoor games. They can also enjoy trekking to Kempty Falls, boating on Mussoorie Lake, rafting, rock climbing and rappelling. There is a multi-cuisine restaurant, wherein guests can treat their taste buds with a variety of dishes. For recreation, the resort houses a discotheque where guests can shake their body to the tunes of popular songs. The resort has a total of 44 rooms, which are divided into 20 Deluxe Rooms, four Suites and 10 Cottages with two independent double bedrooms. A conference hall for conducting meetings, seminars, training sessions and workshops is also available. It can accommodate 140 persons in theatre style, 55 in U-shape and 70 in classroom style.
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify
that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I amend a hotel reservation?
To amend a hotel reservation, please contact our call center on 955 5800 800 (all networks).
Is there a cancellation policy for Hotels booked on Yatra?
If you are canceling 7 days prior, you will be charged a processing fee. If it is less than 7 days, you will be charged 1-night retention plus a processing fee. If you are canceling after the check-in date, there will be no refund. However, some tariffs may be non-refundable as per the hotel's cancellation policy. Taxes as applicable will be charged. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I cancel a hotel reservation?
To amend a hotel reservation, please contact our call center at 955 5800 800 (all networks).
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.