SuperbRated By TripAdvisor
"Wonderful property in a breathtaking location"
Reviewed on Thu Mar 06 00:49:53 IST 2014 by Rob C
This was the third Oberoi hotel we stayed in during our three week tour of India and the previous two had given us high expectations of Wildflower Hall. We were not disappointed, in fact quite the opposite. The building is set in pine forest with the most incredible views of the Himalayas from the extensive grounds, through which there are numerous trails to walk. The building itself is very attractive from the outside and beautiful inside, being a former residence of Lord Kitchener. The large lobby area has a roaring log fire with lots of comfortable seating and beyond there is a billiards room and a card room as well as two very good shops and a comfortable bar. The health and fitness suite on the lower floor has a good gym, an excellent indoor pool and an outdoor jacuzzi which we sampled in the midst of a snowstorm! Our room on the third floor was large, comfortable, quiet and very well equipped. We ate in the restaurant both nights of our stay and found the food and service of a very high standard, and the breakfast buffet was also excellent. The management and staff were without exception friendly, helpful and efficient and in one particular respect they excelled themselves. During our stay about 45 cms of snow fell and we were concerned that we would not be able to leave to make our train connection in Kalka. The hotel arranged a small fleet of 4 x 4 SUV?s fitted with snow chains to transport us down to Shimla, where our onward transport was able to meet us, and the manager himself accompanied us on the journey to ensure our safety and comfort. One other thing worth mentioning is the hotel's gratuities convention (shared by other the Oberoi hotels we visited). There is a notice in the bedroom stating that the hotel does not encourage individual tipping but invites a sealed gratuity at the guests' discretion upon departure if it is felt good service has been given and this is distributed amongst all the staff. We felt this was a good thing as it avoids any awkwardness between guests and staff and seems fairer to the unseen staff who clearly contribute to the overall running of the establishment.Read More