ExcellentRated By TripAdvisor
"My Experience at the time of Floods in J&K"
Reviewed on Wed Sep 17 12:24:22 IST 2014 by RITESHMANDANI
Firstly I would like to thanks each and every staff from Security, Waiters, House keeping, Chef's & Management of Heevan Resort (Nishant) for protecting all the guest during the tough time the whole J&K was goin thru with Floods all over the city, by god grace we were few lucky people to be back home safely..thanks to Mr.Bashrat (Corporate Sales Manager) who advice me the check in at their Nishant property on 5th sep as roads to Pahalgam and Gulmarg were damage due to floods.he took proper care and met me personally as i was very worried about the situation as i was travelling with my 2 years old kid..it was tough 9 days spent in Srinagar...Hotel staff did all the best what they can with the limited resources as there were no electricity, no communication, but still they manage with Generator & Food to make us comfortable and safe...I should name few people Mr.Sameer and Mr.Irfan and all other supports staff who help us and communicate our family members back in Mumbai Mr.Sameer arranging Car for us to reach Airport after a tough 9 days as there was zero communication in whole Srinagar they went some 60 to 70 km on the hills to call our family members that we are safe and sound...We were running out of money as No ATMs were working nor Credit cards...they didnt took money for the stay as they understood our situtiaon...knowing that their family members and friends were missing and no whereabouts of them, but still they kept us comfortable and help us in all ways..the Owners too Mr.Mustaq / Mr.Asif a very Humble persons who took care about all things. I rate Hotel staff 5 star.....would love to come back after few years for sure with my Family to visit the beauty of Kashmir.. God bless KashmirRead More