Heevan Resort is nestled under the mighty Zabarwan Mountains, just a few minutes from the majestic Dal Lake as well as Nishat and Shalimar Gardens. The resort has 35 spacious and elegantly decorated rooms and suites with all modern facilities. All rooms are exclusively furnished with wall-to-wall carpeting and provide appropriate seating and dining areas. The rooms are complete with many modern amenities, such as satellite television, telephone, refrigerator and running hot and cold water. The in-house multi-cuisine restaurant, Dilkusha, offers a wide choice of Continental, Indian, Chinese, Gujarati and Kashmiri cuisine. Guests can munch on some exotic snacks and taste the famous Kashmiri beverage Kahwa at Samavar, the coffee shop. They can also avail 24-hour room service in order to get their meals delivered to their rooms. Business travellers can organise meetings and seminars at the banquet hall that can accommodate a gathering of 250 guests. The resort offers a choice of indoor games to make the best use of leisure time. Other facilities offered by the resort are travel desk, safe deposit box, doctor-on-call, laundry service, car parking, power back-up and business centre.
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify
that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I amend a hotel reservation?
To amend a hotel reservation, please contact our call center on 955 5800 800 (all networks).
Is there a cancellation policy for Hotels booked on Yatra?
If you are canceling 7 days prior, you will be charged a processing fee. If it is less than 7 days, you will be charged 1-night retention plus a processing fee. If you are canceling after the check-in date, there will be no refund. However, some tariffs may be non-refundable as per the hotel's cancellation policy. Taxes as applicable will be charged. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I cancel a hotel reservation?
To amend a hotel reservation, please contact our call center at 955 5800 800 (all networks).
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.