Spacious rooms, beautiful view and tasty food.
by >shoubhik on Tue Mar 03 16:43:29 IST 2015
The hotel is situated near the Dal Lake. The view is beautiful, with the mountains in the background, and the huge lawns. The inside was warn and comfortable. The staff was very courteous and polite. The rooms were warm and spacious, with a good view of the outside. Room service was excellent. The driver that we were provided was one of the best. He took us to Gulmarg, Pahalgam and Sonamarg, excellent driving. The food here is exceptionally good. There's a huge menu to choose from. We did have some trouble with one of our breakfasts. The buffet was changed to a la carte without any notice and we were late for our trip.. we were pretty angry and gave them a piece of our mind. Things were taken care of immediately and wonderfully. The feedback was received and acted upon. The only complaint I think would be the quality of the wifi. It wasn't free. But 1 hour complimentary wifi was given everyday. Horrible speed at the beginning with improvements in the last few minutes of the hour, and frequent connection drops. But internet was browse-able. I suggest collecting 2 coupons and use them consecutively, so that you get a proper connection in the 2nd hour. And if you want to pay for it, it was ?800/- for 1 day or something, if I remember correctly. Overall, the stay was delightful. The complimentary apples and chocolates provided in the rooms were good. :DRead More