ExcellentRated By TripAdvisor
"Amazing view, outstanding service- best hotel experience!!"
Reviewed on Sun Apr 13 22:12:50 IST 2014 by Regina G
Staying at the Vivanta Srinagar is one of the best hotel experiences I've had, both in India and elsewhere. I stayed here with my mom last winter, during an expansive trip around India, and cannot speak more highly of the Vivanta staff, property, accommodations, etc. The hotel is set atop a hill with breathtaking views of Dal Lake, and the property itself is elegant and soothing. An oasis in the hilltops of Srinagar. The room was beautiful and spacious, the bed was one of the most comfortable hotel beds I've slept in, and the bathroom had an incredibly convenient layout. The food at the hotel restaurant was also excellent and the service went above and beyond expectations. We stayed at Vivanta for a week, eating at the restaurants daily and for multiple meals, and were never disappointed or bored with the options. The breakfast was also one of the best hotel breakfasts I've had and the kitchen and service staff was incredibly friendly and accommodating. The entire hotel staff was remarkably welcoming and Imran (one of the managers) was particularly helpful during our stay. I got sick over the course of our vacation and he and his staff went out of their way to ensure I got better and had everything I needed. We also had a very bad experience with a tour company I had pre-booked for our visit to Kashmir and he and his staff likewise eased that unpleasant experience, helping us make alternative arrangements and going out of their way to ensure we were safe and getting the most out of our Srinagar travels. The Vivanta staff make the hotel experience a warm and welcoming one- the absolute best customer service. Overall, my experience at this hotel was outstanding and I look forward to another visit! Highly, highly recommended!Read More