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Frequently Asked Questions (FAQs)
Can I change the date, time or flight of my booking?
Yes, you can change the date, time or flight for any number of passengers, who form a part of the booking. *For infants, please
What are the additional charges that I will have to pay to reschedule my flight?
The charges that you will have to pay are:
Airline Amendment Fee (charged by the airline)
The fare difference between the old and new booking, if any
Yatra rescheduling fees of Rs. 300 per person per sector
Yatra will not charge any convenience fees.
If the new fare is lower than what I have already been charged for, will I get a refund from Yatra?
Yes, Yatra will refund the difference back to you. The amount will get credited to the payment instrument used by you during the original booking.
Can I reschedule only one leg of the itinerary?
Yes, you can reschedule only one leg of your journey provided
You have not already traveled any sector in the current itinerary, or
Cancelled any sector in your itinerary.
Can I reschedule a special roundtrip fare booking?
Yes, you can reschedule special roundtrip fares bookings online for the complete booking. However, the rescheduling of an individual (onward or return) leg will not be allowed as per airline policies.
Can I reschedule a booking that includes an infant?
Yes, you can. However, in such a case, the entire booking for all the passengers would have to be rescheduled. To reschedule only a few passengers please call our call centre on 1860 200 08000.
How many times can I make changes to my booking online?
At present you can make changes only once online. For subsequent schedule changes, please call us at 1860 200 0800
Till what time can I reschedule flights online?
Online changes are permitted up to 24 hours prior to departure of the flight.
Will I be able to print my new e-tickets online?
Yes, you can print your new e-tickets from ‘My Bookings’ using your Yatra Account.
Will I get an invoice for the amount paid for the amended ticket?
Yes, the invoice for the amended ticket will be sent to your email. Alternatively, you can also access this invoice from ‘My Bookings’ using your Yatra account.
Can I cancel the rescheduled booking online?
Yes, you can cancel a rescheduled booking from ‘My Bookings’ using your Yatra account.
Can I reschedule my international bookings online?
Currently rescheduling can be done for domestic (travel within India) bookings only. Please call us at 1860 200 0500 for rescheduling international flight bookings.
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