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    • Lowest fare for passenger with hand baggage only.
    • No free check-in baggage allowance.
    • The hand baggage only fare will be available on most direct domestic flights(including via flights), with minimum 15 days advanced purchase. Connecting flights are not included.
     
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      Special Fares

      Get additional benefits if you are a student travelling abroad.
       
Air India Web Check-in Check-in Now

Save Time at the Airport by Using Air India Web Check-in Service


Q. What is web check-in?
Web check-in is a feature that enables passengers to book their seats via the internet, at their convenience, from anywhere. A laptop, a smartphone or a tablet with a working internet connection is all that is needed.

Q. What information is needed for web check-in?
For Air India web-check-in, you are required to provide the following information:

For E-ticket/booking reference -

• Flight Date
• Departure Airport
• For Frequent Flyer Card Number -
• Airline/Programme
• Frequent Flyer Number
• Flight Date
• Departure Airport

Q. How to web check-in for domestic flights?
A. To web check-in for domestic flights, simply log on to the Air India website. Look for ‘Manage Your Trip’ and under this section, select web check-in. Next, you have to provide your E-Ticket Number (Booking Reference) or Frequent Flyer Card Number.

If you choose E-Ticket Number, then type:

• Flight Date
• Departure Airport

If you choose Frequent Flyer Card Number, then type:

• Airline/Programme
• Frequent Flyer Number
• Flight Date
• Departure Airport

Continue to follow the procedure and once your seat is confirmed, you will find a ‘Print Boarding Pass’ prompt. If your device is connected to a printer, you can take the print out right away.

Q. How to web check-in for international flights?

A. To web check-in for international flights, simply log on to the Air India website. Then look for ‘Manage Your Trip’ and in this section, select web check-in. Next, you have to provide your E-Ticket Number (Booking Reference) or Frequent Flyer Card Number.

If you choose E-Ticket Number, then type:

• Flight Date
• Departure Airport

If you choose Frequent Flyer Card Number, then type:

• Airline/Programme
• Frequent Flyer Number
• Flight Date
• Departure Airport

Thereby, you will be issued a confirmation slip, which you need to produce at a dedicated counter at the airport during the time of completion of the check-in formalities. This confirmation slip will contain your name, flight number, etc. along with the seat number which has been allocated to you.

Note: Passengers travelling Ex-Dubai would be issued an E-boarding card, which is required to be printed and submitted at the check-in counter and the boarding gate.

Q. How many hours before departure can web check-in be done?
A. For both domestic and international flights, you can web check-in between 48 hours to 2 hours prior to scheduled time of departure. However, there are some flights for which you can web check-in up to 54 hours before the scheduled departure.

Q. Is web check-in meant for everyone?
A. If you’re an unaccompanied minor or have special requests like a wheelchair, you cannot access web check-in facility. Only passengers with a confirmed booking, without any special prerequisite provision, can avail of web check-in service. Also, web check-in is not available for passengers travelling from Dhaka and other Code Share flights.

Q. How to avail extra leg space? 
A. You can book your preferred seat via web check-in on every single route for a nominal price through the ‘Preferred Seat’ option, depending on availability. Emergency seats are not allocated to:

• Pregnant women/passenger(s) travelling with infant(s)
• Passengers above 65 years of age
• Passengers with disabilities/medical conditions
• Passengers below 15 years of age

Q. How many passengers can web check-in at one go?
A. Air India allows a maximum of nine passengers to web check-in at a time.

Q. How to get the boarding pass after web check-in?
A. Once your seat is confirmed via web check-in, your boarding pass will be sent to your email address. Please carry a print out of your boarding pass to the airport.

Q. What happens if the boarding pass can’t be printed during web check-in?
A. If you’re unable to take a print out of your boarding pass, you can get it done at the self check-in kiosks also known as ‘Common Use Self Service’ (CUSS) at the airport.

Q. Can web check-in be done with luggage?
A. Yes, web check-in can be done with luggage. However, you are required to reach the counter well in time to deposit your checked-in baggage for tagging.

Q. How many types of Air India check-ins are available?
A. Apart from web check-in, the following Air India check-ins are available:

• Mobile Check-in: Passengers can mobile check-in from their mobile device if they visit the website of Air India or download the apps on their smart phones, select their seats for a nominal fee and e-mail their e-boarding passes.
• Kiosk Check-in: Passengers with e-tickets can kiosk check-in at airports with kiosk facilities to generate their own boarding passes and proceed to security check.
• Tele-Check-in: Passengers can call the Air India Call Center or the Reservation and Ticketing Office to tele check-in and choose their preferred seats but the boarding passes have to be collected from the airport counter.

Q. How early does one need to reach the airport after web check-in?
A. If you do not have check-in luggage, you are required to arrive at the airport counter at least 60 minutes (in case of international routes) and 45 minutes (in case of domestic routes) before departure.

Note: In case of passengers travelling ex-Dubai, check-in counters are available for the completion of all the check-in formalities and these counters close 60 minutes before departure. You are required to reach the airport at least 90 minutes prior to departure to complete your check-in formalities.

Q. Is it important to carry an ID even after web check-in?
A. Yes, even after web check-in, passengers are required to carry a valid photo ID card along with the copy of E-ticket/boarding pass to enter the airport.

Q. Do frequent flyers get any benefits during web check-in?
A. No, frequent flyers do not get any extra benefit from web check-in.

Q. Can web check-in be cancelled? 
A. Yes, you can De-Check-In only at the airport by the airline staff. You may also contact the call centre for any assistance.

Q. Can web check-in be done through Yatra? 
A. Yes, web check-in can be done through Yatra.com.

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