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Mon, 28 Jan – Tue, 29 Jan (1 Night) | 1 Room | 1 Guest
Chondhi- Kihim Road, Near RCF guest house., Kihim Beach (Alibaug), Mahara, Alibaug , 402201 | Show on Map
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by Sailesh S on May 29, 2017
The hotel is good but the staff is too too arrogant and absolutely nonsense. The in house guest has advice us not to have food as it's waste of money. The AC was not working.Water in bathroom was not there. Moreover the owner is lost..he even doesn't know what's happening in his property and sooner or later he has to pay the price thru his erratic staff for not being responsible for customer satisfaction. They spoiled our family holiday. Absolutely ridiculous staff. The pool time shows 7am to 9 pm and they didn't allow us in pool after 7pm. When we went to discuss about the concerns the staff asked us to leave the hotel by 9am when the checkout was at 12:00.It was the worst experience in my life and quite sad to see even the owner was out of his mind.(we spoke to him too on phone but not sure about it). Would highly recommend future guests to avoid this hotel. I would request to the owner if you read this review do reach us for the feedback to avoid further inconvenience to the future guests. 9820122573.
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