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by Jasdeep on Sep 20,2017
What's Good: Everything , location , food , services
What needs to improve : Nothing .
Reason For Rating : Best experience I ever had . Location and amenities are very good . Hotel staff is polite and at your service any time . Best thing is they will customize the food as per your taste and ingridents you want . All the best to hotel staff and keep the good work going .
by Meenakshi on Aug 27,2017
What's Good: Complimentary boat service, kayaking etc. Food was good. Overall a beautiful place
What needs to improve : Food is expensive. More maintained.
by raman on Jun 17,2017
What's Good: Location and servuce
What needs to improve : Facilities and food options in morning breakfast are less compared to charges
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I cancel/amend a hotel reservation?
To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).
Is there a cancellation policy for Hotels booked on Yatra?
The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.