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Book Rooms at Hotel City Castle - Prices Rs. 692

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 4.0/ 5 , based on 177 Review(s) Price: Rs. 692

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Hotel City Castle, Amritsar

Mon, 25 Nov – Tue, 26 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel City Castle

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Overall Rating

3 / 5

(based on 56 review(s))

Verified

Rating Summary

  • Comfort56
  • Cleanliness53
  • Facilities Available56
  • Staff Service53
  • Room52
  • Value for money55
  • Location52
  • 2.9
  • 2.8
  • 2.7
  • 3.1
  • 2.9
  • 2.9
  • 3.5
  • 1.0

    Poor!

    What's Good: bad

    What needs to improve : every thing was bad

    Reason For Rating : poor room bad services

  • 2.4

    Poor!

    What's Good: So so..

    Reason For Rating : I m totally disappointed because when i booked a room i mentioned 2 adults and 2 kids ..but in booking mentioned only 2 adults...i call customer care then he said you have to pay more in hotel for kids...why should i pay when i pay earlier...

  • 3.4

    Average!

    What's Good: Clean and good

    What needs to improve : Demand for extra money snd not provide water

    Reason For Rating : Good aap but hotel was under construction and owner provide another one and demand 1500 extra rupees

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Location

    Reason For Rating : Good service

  • 4.4

    Very Good!

    What's Good: Good location, comfortable room, prompt and good service.

    What needs to improve : Not applicable

    Reason For Rating : Good location, clean and comfortable room, good and prompt service with a smile.

  • 2.4

    Poor!

    What's Good: Location

    What needs to improve : Everything accept Location

    Reason For Rating : Lift was not working. Rates are high according to Amenity

  • 3.9

    Very Good!

    What's Good: Staff, Room & lift

    What needs to improve : Food options

    Reason For Rating : We stayed in newly constructed property of Hotel city castle, named as Kings Hotel having central location near ASR bus terminal. Room was very good with latest interiors & electrical fittings. Room service was also nice. Hotel needs to expand the pantry as currently only tea coffee & bread toast are prepared, other food is outsourced.

  • 3.7

    Very Good!

    Reason For Rating : Charges for early check in was quite high. Cleanliness could be improved

  • 3.1

    Average!

    What's Good: second manager is very bad .he makes false tea bill and demand money

    What needs to improve : thr behaviour of the leaving time manager

    Reason For Rating : hotel is good neat and clean but the manager behaviour is too bad . manager forcefully get the money of two day tea which we have not taken. they quarrel with us forcefully make false bills

  • 2.6

    Average!

    What's Good: Nothing Such

    What needs to improve : House keeping and Wifi

    Reason For Rating : Bad house keeping and Wifi services

  • 1.7

    Poor!

    What's Good: nothing

    What needs to improve : everything

    Reason For Rating : Very basic and bad hotel small rooms,and description incorrect this is very far from Golden Temple

  • 1.6

    Poor!

    What's Good: nothing

    What needs to improve : Room, dirtiness , location , noisy

    Reason For Rating : 1) Dirty Toilet 2) Pathetic food 3) Rating of 4.2/5 is fake

  • 4.0

    Very Good!

    Reason For Rating : Hotel is neat &clean,also very gud service

  • 4.0

    Very Good!

    Reason For Rating : nice stuff team goodwork

  • 1.4

    Poor!

    What's Good: Location...nothing else

    What needs to improve : Staff behaviour

    Reason For Rating : Its worst hotel ive Booked from Yatra....rooms are bad & smelly..staffs are rude...specially the owner...he even threats me to throw me n my family out of my room & also starts to use abusing languages...there is no privacy in the rooms....you can even hear sounds from next rooms toilet while sitting in your bed ( this is really ridiculous )...

  • 2.6

    Average!

    What's Good: Location, comfortable beds

    What needs to improve : Bathroom not upto mark

    Reason For Rating : Reasonbly good.

  • 3.3

    Average!

    What's Good: Interior and space.

    What needs to improve : A.c.not working.fridge not working.lift not available.

    Reason For Rating : Fridge not working.a.c.not working.

  • 5.0

    Excellent!

    What's Good: Staff

    What needs to improve : Room

    Reason For Rating : Very good service

  • 3.3

    Average!

    What's Good: Location,Staff,service,value for money

    What needs to improve : Uncleanness, Foul smell, WiFi not working

    Reason For Rating : Overall it was good. Staff was co-operative. Rooms were a bit untidy and smelling.Toilet was not clean. Food was good. Staff was good.

  • 1.9

    Poor!

    What's Good: It is close to golden temple, staff is helpful

    What needs to improve : Not maintained well

    Reason For Rating : No lift in hotel..Rooms and bathrooms not very clean..property not maintained well

  • 3.0

    Average!

    What's Good: Neat

    What needs to improve : Mis communication

    Reason For Rating : I ve booked AC room but I was given non AC citing it was in deal of the day

  • 1.0

    Poor!

    What needs to improve : Staff behavior

    Reason For Rating : Bad behavior from Hotel Staff Specially manager Washroom and room not clean

  • 4.1

    Very Good!

    What's Good: Rooms are pleasant and very good staff

    What needs to improve : It doesn't has elevator.

    Reason For Rating : Its really a pleasant stay at City Castle Hotel. Very nice,, kind and helping staff. Great. Keep it up.

  • 1.0

    Poor!

    What's Good: location

    What needs to improve : i did not anything

    Reason For Rating : never ever stay in this hotel....i can never imagine a room which was alloted to me......omg.....so dirty.....it was so small.....space was covered by a bed....thats it.......bathroom size was just 22......never think of staying in this hotel even if its free of cost......rude staff

  • 2.4

    Poor!

    What's Good: Location

    What needs to improve : Hotel is in a shabby condition and renovation work was going on

    Reason For Rating : The hotel is not good for stay with family. It can only be for one night stay on work.

  • 1.7

    Poor!

    What's Good: Only the room service

    What needs to improve : Nothing

    Reason For Rating : The hotel is rated 3 star, but it is just a budget hotel. There was no hot water in the wash basin. The jet of the commode wasn't working. The linens were dirty, smelly and torn. There were multiple flies in the room and with dirty floor. It appeared that the room wasnt cleaned. Pretty bad experience.

  • 4.6

    Excellent!

    What's Good: location, clean

    Reason For Rating : Very good hotel, location and value for money

  • 4.3

    Very Good!

    Reason For Rating : Very nice hotel and all staff nature excellent.

  • 2.3

    Poor!

    What's Good: Location

    What needs to improve : Ac not working

    Reason For Rating : Average service

  • 1.6

    Poor!

    What's Good: Nothing

    What needs to improve : Rooms,no facilities were there n d room were so dirty

    Reason For Rating : Worst experience ever...the room was so dirty dont even want yo rate 1star also

  • 1.9

    Poor!

    What's Good: Only location

    What needs to improve : Most of the things like cleaniness, price, facilities etc

    Reason For Rating : It was not a very good place at that price. Just overly priced. Not sure, if Yatra is good place to book. Room was smelling, not properly cleaned. No drinking water in the room.

  • 3.3

    Average!

    What's Good: Nearby the bus stand

    What needs to improve : Room was not so hygienic

    Reason For Rating : Room experience was not do good...

  • 1.0

    Poor!

    What's Good: Bakbass

    What needs to improve : Room catagery not mantion

    Reason For Rating : Worst hotel worst rooms

  • 1.0

    Poor!

    What's Good: Worst

    What needs to improve : Room

    Reason For Rating : Worst hotel worst rooms.

  • 1.0

    Poor!

    What's Good: Fudu

    What needs to improve : They not mantion rooms ac or non-ac

    Reason For Rating : Worst hotel worst rooms. I book ac rooms. But hotel give me non-ac rooms.

  • 3.1

    Average!

    What's Good: Golden Temple was not far away

    What needs to improve : water was not clean in the bathroom

    Reason For Rating : For deals of the day it should be mentioned whether room is AC or not

  • 3.0

    Average!

    What's Good: Very close to bus station and good mannered staff

    What needs to improve : No shower in our room, no hot water in evening, unable to lock washroom door from inside

  • 3.6

    Very Good!

    What's Good: Hotel nearest bus stand and Golden temple

    What needs to improve : Hotel cleaning is not good

  • 4.1

    Very Good!

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Unhygienic

  • 2.7

    Average!

    What's Good: Welcome

    What needs to improve : Not adequate facility

  • 4.7

    Excellent!

    What's Good: Staff very supportive

    What needs to improve : All good

  • 4.3

    Very Good!

    What's Good: Fine

    What needs to improve : Not anything

  • 5.0

    Excellent!

    What's Good: g

    What needs to improve : v

  • 3.7

    Very Good!

    What's Good: Room service .

    What needs to improve : Room did not have window. Shocked to see the door lock was not working

  • 5.0

    Excellent!

  • 4.6

    Excellent!

    What's Good: location as well as rooms

    What needs to improve : lack of lift

  • 5.0

    Excellent!

  • 4.4

    Very Good!

    What's Good: The hotel manager arnged a room for us before actual check in time. We reach in hotel early morning around 8 am and we got room around 9AM.

    What needs to improve : The room was not properly cleaned. It could have been batter cleaned. Our undergarments got missing.

  • 2.3

    Poor!

    What needs to improve : Not provide brekfast nd ac home

  • 1.1

    Poor!

  • 3.0

    Average!

    What's Good: Location is near bus stand and staffs are good

    What needs to improve : On main road. Too much noise of bus ,car horn etc. Not very clean bathroom.

  • 2.6

    Average!

    What's Good: Location.

    What needs to improve : Room allotted was not as I booked

    Reason For Rating : I booked three bed room but I was allotted only two bed room with one matrix ( room No 30 in second floor).I paid extra 1000 Rs for additional person.

  • 3.0

    Average!

  • 4.7

    Excellent!

    What's Good: Best vakue for Money..cheap and best if you're not looking for Luxury

  • 2.0

    Poor!

  • hotel city castle....stingy smell hotel

    by Sam G on October 26, 2018

  • it is good but look for other options too.

    by akshayparihar20 on October 18, 2018

  • Stay away from this hotel. Dont believe anything whatever the hotel or goibibo claim. They are ready to go any extent to cheat.

    by Tapas_k on December 28, 2017

  • Bargain for price if not booked. Room nos. 22 & 25 are ok.

    by MohanaT5 on October 26, 2017

  • PRAY NOTING wrong in room.or check before u say yes to room

    by viralkumar on June 26, 2017