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Wed, 09 Dec – Thu, 10 Dec (1 Night) | 1 Room | 1 Guest
by samir on Jun 16,2018
What's Good: Staff
What needs to improve : Room
Reason For Rating : Hotel staff was helpful but room was not having proper ventilation. Feel suffocation. No freshness . Otherwise value for money.
Worst Check In Experience Ever
by Harshit R on
The stay was alright, but the check in was not smooth at all. I had made a pre-payment and thus they played a game , started to offer us rooms which were shabby, under renovation and looked really squeezed.The person said those are the only room available. I started to complain OYO about the same.After some time I was asked to speak to a person who claimed himself to be a manager, he was a just a wannabe manager, showed us other rooms, after saying they have no rooms available they showed us 4 different rooms, they didn't seem okay either. Then this wannabe manager said we will upgrade your room as you don't seem to like standard rooms, rest we will adjust in billing. This was also a fake conversation. They ultimately gave us rooms which were okayish in terms of cleanliness, though one had a little damp environment. The staff except these first 2 guys , the so-called manager and the person on reception who was dishonest claiming they only had those rooms were good. I will like to call out there were 2 really good staff Pardeep and one more gentleman, but they were there at Night (Post evening) who were really polite and looked from hospitality, also were welcoming unlike the 2 I stated previously. You need to get off the Wannabe Manager or he needs to change his behaviour, also the mafia receptionist. The rest of the room service guys and cleaners were good at behaviour. The relationship begins from check-in remember that.
Visit to Amritsar
by ravisai v on
Hotel is terrible and unhygienic. Images shown here are photo shopped and in reality it is very poor. Rooms (size, cleanliness, TV, bed etc) = 1/5 Hotel service = 1/5 Food quality = 0/5 (very poor) Parking = 0/5 No Geezers Available. No Card payments, only Cash. Very Low intensity Lights in room. Overall = 0.5/5 (Very poor)
Humble and nice hotel staff
by shivanikandwal on
I recently visited amritsar with my mom and two friends.. and we loved our stay in this hotel, it is just minutes away from the Golden temple and railway station too. The room itself was good with comfortable beds and bathroom. The staff was helpful, specially Mr. Aryan ... he waited for our arrival beyond the check in timing of hotel , we arrive extremly late due to late train issue. Hotel staff was supportive and next to next day we stay there till 9:00 pm because our return ticket was of night and hotel charges us hourly not for whole day. I highly recommend this hotel.
by Smirah01 on
Friendly and polite staff . 24/7 hot water and the room size are big, we reach in the midnight and got good servce.. Golden temple and all other tourist spot is close.. I arranged the cab from Hotel and it was safe.. I recommend this hotel to others too
by SonaliM242 on
The rooms are very dirty, they don't give any blankets and toiletries. The water is hot only for sometime in the morning. The bed sheets are dirty and the sofas have holes. The tV didn't work. Unprofessional Staff who are least bothered about customer service.
Would have been 5 stars for service, but one member off staff needs to brush up on his interpersonal skills and attitude.
by mr_metaxa on October 6, 2017
There is no good room. Its just a compromise.
by ramachandran_suresh on January 4, 2017