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Tue, 23 Oct – Wed, 24 Oct (1 Night) | 1 Room | 1 Guest
Ulsoor, Ulsoor, Bangalore , 560008 | Show on Map
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by whalimsg on October 15, 2018
Overall I had good experience. The staff was attentive, I had a light fever over the weekend and the staff had acceded to my request for customized food. And they had shown concern on my well being. Room was good and clean. I get a room that is facing the "lake" (though it is quite far and blocked by another hotel) :) but I do like the room especially I had to spend few hours working in the room. I love the design of the tile in the shower area. I experienced two minor issues though. One there was this blast of music during the weekend of my stay which I suspected came from 4th floor and it reached 7th floor where I stayed. I couldn't begin to imagine the level of noise experienced by people at lower level room. Secondly, I had unpleasant experience during check out due to system failure and the promise of getting my confirmation before deducting the amount from my credit card did not happen (fortunately, I don't have anything to dispute about). Also I did not get my invoice until I made two international calls to the hotel to request for the electronic invoice to be sent to my email (I still did not receive the invoice after my first call)
by Nehamit on October 13, 2018
Arranged airport tx with hyatt and stayed here for 3nightd. While the property is well kept, clean and modern,the biggest concern I had was on my way in from airport. The airport tx was at late night and the driver driving us back was sleeping now and then. My colleague and I raised it also but no action was taken by the hotel. Very concerning and not a great entry to the visit.
by KAPIL K on October 12, 2018
Excellent team and location as well. Entire team of this hotel is caring and will always do extra than requested. I will recommend this hotel specially if you are visiting for the official purpose... Food is also good though they have limited options on menu. If you desire to have something which is not on menu then they will get it made. Service is also very quick of all the departments
by nmnkapoor on October 7, 2018
I was having breakfast at Bengaluru Brasserie on 28th September Morning and I found a live insect in my food. What added fuel to the fire is how they reacted to complaint which was outrageous.Nobody gave a damn about the complaint, I had to call up the restaurant manager to bring this into his notice. To settle things up, the restaurant manager offered a fruit basket (lol) which I returned of course. Although, I have had a mixed bag of experience with this hotel where I had stayed in the past. This time I gave this another try only to find out about their poor customer handling skills and to know that they dont give a damn about food quality and customer experience. There are a tones of hotel that care a lot about customers. Dont waste your experience, time and money here at this pathetic hotel
by Myth2004 on October 6, 2018
The hotel is in a good central location and yet accessible by small back roads to avoid traffic. Well maintained and yet modern - it's just right for business trips. I really liked the breakfast and dinner at the Bengaluru Brasserie as well. Would highly recommend for other business travelers too.
by FredT1281 on August 28, 2018
by NATH B on July 31, 2018
by Gatsby60 on June 19, 2018
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