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Book Rooms at Hotel City Heart Premium - Prices Rs. 3494

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 3.5/ 5 , based on 208 Review(s) Price: Rs. 3,494
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Hotel City Heart Premium, Chandigarh

Thu, 16 Apr – Fri, 17 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel City Heart Premium

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Overall Rating

4 / 5

(based on 28 review(s))

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Rating Summary

  • Comfort28
  • Cleanliness27
  • Facilities Available28
  • Staff Service27
  • Room27
  • Value for money28
  • Location27
  • 3.9
  • 3.9
  • 4.0
  • 4.2
  • 3.9
  • 3.8
  • 4.4
  • 4.9

    Excellent!

    What's Good: good place. comfortable stay. excellent staff

    Reason For Rating : good place. comfortable stay. excellent staff located in the center of city sector 17 . convenient approach from the railway station. front office executive are very cooperative and friendly

  • 3.7

    Very Good!

    What's Good: Average

    What needs to improve : Avarage

    Reason For Rating : Average

  • 4.1

    Very Good!

    What's Good: Location ,cleaniness

    What needs to improve : Food

    Reason For Rating : Try to improve food quality

  • 5.0

    Excellent!

    What's Good: Everything

    Reason For Rating : Best place to stay..homely atmosphere..ausome breakfast n good food. Nice staff...

  • 3.9

    Very Good!

    What's Good: Breakfast , hospitality

    What needs to improve : Rooms

    Reason For Rating : The rooms are quite old plus the toilet is not properly maintained. Food is good. Hospitality is awesome

  • 5.0

    Excellent!

    What's Good: Nice

    Reason For Rating : Nice hotel and his staff

  • 4.0

    Very Good!

    What's Good: its ok

    What needs to improve : its ok

    Reason For Rating : rooms not very good and maintained

  • 4.1

    Very Good!

    What's Good: Good

    Reason For Rating : Best

  • 5.0

    Excellent!

    Reason For Rating : Great hotel

  • 4.4

    Very Good!

    What's Good: Location

    Reason For Rating : The stay at this hotel was perfect for business visitors.

  • 3.4

    Average!

    Reason For Rating : Good

  • 5.0

    Excellent!

    What's Good: Rooms

    What needs to improve : Nothing

    Reason For Rating : Very nice place for stay.

  • 4.4

    Very Good!

    What's Good: Staff and room service

    What needs to improve : some rooms need renovation as i had changed my room

    Reason For Rating : Hotel was good. Staff are extremely hard working and well trained. worth the money i would say.

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : All is well Everything is fine

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : It was congested

    Reason For Rating : The rooms are not very clean lights for not working properly and service was not that good

  • 5.0

    Excellent!

    What's Good: Food

    What needs to improve : Nothing

    Reason For Rating : Nice site

  • 1.3

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : Very bad experience...no food quality.. vry bad service.. . Seriously they even charged us extra money yet v have paid online

  • 3.9

    Very Good!

    What's Good: Location and staff behaviour

    What needs to improve : The matteress were uncomfortable also the breakfast was not served in the room

    Reason For Rating : The mattresses were not really comfortable

  • 3.9

    Very Good!

    Reason For Rating : Osm

  • 3.9

    Very Good!

    What's Good: Roof garden

    What needs to improve : Cleanliness

    Reason For Rating : Overall good!

  • 2.0

    Poor!

    What's Good: Comfort

    What needs to improve : Services

    Reason For Rating : I stayed there for 2 days, even they are not providing the drinking water. And after every order these guys are cooking with the bill . If a person is staying for 2 days he will pay once he is leaving the hotel

  • 1.9

    Poor!

    What's Good: Location

    What needs to improve : Very bad hotel. Flush not working

    Reason For Rating : Very bad experience. Flush not working. Dirty towels.

  • 4.7

    Excellent!

    What's Good: Rooms and facilities

    What needs to improve : Lights are not proper in the room. Very dim light was there.

    Reason For Rating : It was a good experience of mine to stay in Hotel City Heart premium. Staff is very cooperative rooms are very good. Food quality is good. Overall good stay.

  • 3.1

    Average!

    What's Good: Prime Location

    What needs to improve : Cleanliness of bed sheet

    Reason For Rating : Give good offers on 5 star hotel booking

  • 4.6

    Excellent!

    What's Good: 24 hr room service.

  • 5.0

    Excellent!

  • 4.0

    Very Good!

    What's Good: Nice stay

    What needs to improve : Breakfast was not available with hotel

  • 3.3

    Average!

    What's Good: Complimentary breakfast was very average. Specifically tea was bad. Otherwise I had a pleasant stay

  • Overall Rating

    "Hotel City Heart Premium"
    3.5 Hotel City Heart Premium

    (based on 208 reviews)

  • Traveller Rating

    • Terrible 17
    • Poor 17
    • Average 47
    • Very Good 57
    • Excellent 70

  • SHOULD BE AVOIDED

    by 13chetan on

    My sincere suggestion to all fellow travelers who traveling to Chandigarh. Just avoid this hotel. It's the worst. I booked through my company account hence couldn't able to get refund and need to stay here. The rooms are bad, smelly with insects, smelly and dirty towels. The staff has absolutely no manner they can enter your room without knock. Also be ready to find hair in your breakfast here with no sorry or apology by staff.

  • Worst ever hotel. Should be banned

    by 546ramanm on

    We booked two rooms one for my parents and one for me. Both had problems such as heater not working, water leaking, hot water not coming, no parking facilities, doors could not be closed, flush not working, broken hand shower, blankets not replaced and found smelly, and bathroom and rooms had not been cleaned with stains all over. I was so disappointed and when I told them about it they didnt even come and gave us any options. Worker place I had stayed and I regret going through the trauma. Am going to try to get full refund.

  • Better to be avoided unless you have no other place to stay

    by kunal1286 on

    Let me start from the good things about this place - Oops there comes nothing in my mind. Things you wont like: - very old and ill maintained property. Toilet stinks and there was leakage from commode. - very poor hygiene - they dont have their own parking. You got to park in the paid one opposite to hotel. - loud music from the rooftop will bother you doesnt matter which floor you book your room I was surprised by the paid parking thing and asked the duty manager who seemed to be ignorant about this. And kept in saying yes we have a parking but its paid. He didnt accept the fact that they should have advertised this accordingly. Bottom line - not recommended

  • ok stay

    by shwetam347 on

    I had a ok stay here in this hotel overall it is a fine hotel but little bit out dated with old interiors. Moreover, food quality not up to the mark and it was quite below expectations. not recommended .

  • Good Stay

    by Siddharthabiswas on

    We stayed twice in this property and we were quite happy with our stay. The rooms were good, with all amenities. The toilets were clean and they had soap and shampoo. The building is old and the elevator is small, but that posed no problem for us. It is located in Sector 17 and the marketplace near it is quite fabulous. There are good eating options in-house and nearby. It is not too far away from either the airport or the station. The staff were not extra friendly, but they behaved well with us giving us no cause to complain whatsoever. In fact, they just asked whether we took anythng from the mini-bar (all items moderately priced) and just trusted us when we said no. On my next trip to Chandigarh, this is the hotel I will stay in.

  • Open aspect of hotel lobby means that sound travels everywhere

    by Axel5171 on February 19, 2018

  • Deluxe rooms r best

    by Sharm-Ram on September 27, 2017

  • Select a room facing main road lot of greenery is there.

    by Amritsari on August 3, 2017

  • choose a room which does not face the main road if possible. very noisy otherwise

    by pragati c on March 12, 2017

  • Nice place to stay

    by Abhinav S on January 30, 2017