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Rating 3.0/ 5 , based on 23 Review(s)

Brown Star Boutique Hotel, Chennai

Wed, 27 Nov – Thu, 28 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Brown Star Boutique Hotel

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Overall Rating

4.1 / 5

(based on 11 review(s))

Verified

Rating Summary

  • Comfort11
  • Cleanliness11
  • Facilities Available11
  • Staff Service11
  • Room11
  • Value for money11
  • Location11
  • 4.1
  • 4.2
  • 4.2
  • 3.9
  • 4.2
  • 3.9
  • 4.4
  • 4.0

    Very Good!

    What's Good: All

    What needs to improve : Notjjng

    Reason For Rating : Check out process is dealy Thanks

  • 3.3

    Average!

    What's Good: Reception & Breakfast Managers are Good and Service oriented

    What needs to improve : Room and bathrooms not maintained well

    Reason For Rating : Ac does not work properly. Room lock also issue sometimes.

  • 4.3

    Very Good!

    What's Good: The hotel was neat, rooms were well maintained.

    Reason For Rating : It was very convenient for me as I had an exam at the Century square.

  • 3.9

    Very Good!

    What's Good: Centrally located

    What needs to improve : Noice into rooms till late night

    Reason For Rating : Good hotel centrally located. Noice till late night due to Bar attached

  • 5.0

    Excellent!

    What's Good: Location

    Reason For Rating : Good

  • 3.9

    Very Good!

    Reason For Rating : We were asked to pay the room bill again since they didinot receive the money from yatra

  • 5.0

    Excellent!

    What's Good: Rooms very clean, hygiene maintained, food tasty and smiling staff. If I go to Chennai again, I will stay there again

    What needs to improve : Nothing

    Reason For Rating : Excellent hotel, very tasty food, good staff especially at the reception

  • 5.0

    Excellent!

    What's Good: Food, room, location, service

    What needs to improve : -

    Reason For Rating : Awesome place to stay. Super break fast. Thanks to yatra for timely help

  • 3.6

    Very Good!

    What's Good: Restaurant Manager.

    What needs to improve : Hotel Reception. I'll treatment for Online booked customers

    Reason For Rating : Arrogant Reception and Customer service in Front Desk.

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Receptionist behavior and attitude

    Reason For Rating : Lady at the reception was very rude, spoke in a very harsh and unpleasant manner, just short of derogatory. Absolutely non cooperative, to an extent for even taking a print of one page of ID from my email, she refused and ordered to go outside and get it done. She was not ready to listen to any request. Otherwise the room was OK

  • 4.0

    Very Good!

    What's Good: Room

    What needs to improve : Breakfast.

    Reason For Rating : Very gyd stay.

  • Higher floors would be preferable .

    by ashwayne on May 4, 2018

  • Choose Executive Room only which is slightly priced higher. Non executive rooms are too small

    by srameshdelhi on February 20, 2018

  • Choose first floor to have easy access to breakfast area

    by Rohantg on May 19, 2015

  • Tip for a good room? Choose another hotel. . .

    by Cammillius on March 27, 2014