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Mon, 24 Feb – Tue, 25 Feb (1 Night) | 1 Room | 1 Guest
by SREELAL on Apr 29,2019
What's Good: The room with accessories and furnishings
What needs to improve : Service - no trained staff
Reason For Rating : Service at the hotel (front desk, house keeping, restaurant) all need improvement.
by Dilip on Feb 10,2019
Reason For Rating : Room & bathroom are well decorated and complimentary breakfast is excellent.
by rajesh on Feb 04,2019
What needs to improve : Nothing
Reason For Rating : Hospitality is wonderful, maintenance is also very good
by Prabhakar on Jan 18,2019
Reason For Rating : Good stay. Hotel is nearby to airport and staffs are very kind.
by Janak Kumar on Dec 13,2018
Reason For Rating : nice property
by Surinder singh on Nov 20,2018
What's Good: Service
Reason For Rating : An excellent Place to stay
by LorraineR624 on
Our booking included breakfast and airport transfers both to and from Chennai airport. Despite e-mailing and contacting the hotel via the search engine that I booked with, giving the hotel all the details of our flight & airport arrival time, asking for confirmation of pick up, no reply and no one was there to pick us up. Not a good start. So we caught a taxi, eventually arriving around 8pm. We had an early 4am start the next morning so we were not going to be there for breakfast. As a little sweetener due to lack of pick up and the fact we wouldnt be having breakfast they upgraded us to a suite. Oh my goodness, I hate to think what a standard room would be like, the windows were absolutely filthy the curtains hanging off, the ceiling was in such a mess it was in danger of collapsing. The only positive thing was that the bed was comfy & seemed to have fairly clean sheets & it was one night only
by JMJF1989 on
Our room was nice and clean with a very comfortable bed. The location is very convenient if you want to stay close to the airport. Breakfast was very good. The hotel staff, particularly Mr Azam Khan, were very friendly and helpful. They even helped us get a SIM card.
by Gertrude172 on
We, a family of 4, booked a night at this airport hotel on booking.com. Prior to this we contacted the hotel to arrange an airport pick-up which they confirmed by e-mail. We also explained clearly that we had an airport arrival time of 00.10 on 22/12 and would therefore need a room for the night of 21/12-22/12. We were careful to stress this to avoid confusion. The hotel confirmed this by e-mail. However, when we arrived in Chennai there was no-one waiting for us. We called the hotel and they said someone would come and pick us up. However, they didnt arrive. We called a number of times and after about an hour someone eventually came. The approach to the hotel looked extremely dubious and not for the faint-hearted. When we eventually arrived in the hotel at about 02.00 they had to admit they had given both of our rooms away!!!! There was also another German couple there who had booked through Agoda and their room had also been given away! This appalling behavior is not what you need when you arrive in India after a 10 hour flight with two teenage girls in tow in the early hours . The staff were evasive, unhelpful and unwilling to compensate our having to book a more costly hotel at very short notice. We are seasoned travelers to India, Having now been 8 times. We love the country and the people. This hotel however constitutes the VERY WORST experience we have ever had in all these years. Simply avoid booking here in order to ensure you actually have somewhere to stay when you arrive.
by Eric D on
I booked the suite room 202 for one night. I've not stayed in many hotels in India, but this has been the best. Also to be considered is the price so I am trying to factor that in as well. Staff was friendly and attentive. Sure there are language barriers but with a little patience things will work out. At least I got the feeling that everyone was trying to be helpful. The suite was very nice with a small entrance room with soffa and tv (fan and AC), and a larger room with large bed, tv, desk, closet, safe, small fridge, lots of space also with fan and AC. Bathroom was large and clean. The layout was nice as someone can watch tv while another person can sleep. The staff was very responsive. I didn't know how to turn on the hot water geezer and called the desk. There was a person there in 2 min. Our tv in the big room had cracked and could not be used. I called the reception and they were there in 5 min, checked it out, and said they would exchange it. I said they could do that after we left, as we were going to sleep anyway. The shuttle/car to the airport was clean and driver drove well. It is just a short drive to the airport which really reduced the stress of getting to the airport etc. All in all, I will stay here on my next trip leaving from Chennai.
by Balki03 on
100% worth for money ,Explanation of hotel from Ms.parveen murukku was awesome she explained all the amenities through call ,and Ms.parveen murruku only taken check in on next day room no 210 on 27th dec 12.30 pm and Mr.anand was busy in another computer,door lock was not working properly from outside anyone can open, but after complaining their hotel team response was awesome every one came and spoke with me politely and solved the issue using master card,housekeeping person are so dull except one guy ,night receptionist person also so dull ,all the workers are gentle and polite manner but not smiley face ,that made me worried little bit ,food was fantastic we ordered mutton biriyani, garlic nan ,butter chicken masala ,but chicken half tandoori masala was not cooked properly in tawa.room 210 shower was big and water over wastage and not flowing on all over the body ,wash basin tap was Mobling not fixed tightly.phone was not working properly u need pull the wire due to loose connection . From this hotel international and domestic airport was around 10 to 15 mins,no check up or scanning machine in hotel for security check up .these are minute mistakes just solve it.sure I will refer this hotel to friends and business circle .I will be back to this hotel for next visit.
by bholan2019 on December 6, 2019
by Callie646 on March 23, 2019
by Eliza S on August 17, 2018