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Rating 3.0/ 5 , based on 32 Review(s)

Eldoris Hotels and Resorts, Chennai

Mon, 25 Nov – Tue, 26 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Eldoris Hotels and Resorts

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Overall Rating

3.4 / 5

(based on 54 review(s))

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Rating Summary

  • Comfort54
  • Cleanliness54
  • Facilities Available54
  • Staff Service54
  • Room54
  • Value for money54
  • Location54
  • 3.5
  • 3.3
  • 3.3
  • 3.2
  • 3.4
  • 3.2
  • 4.1
  • 1.0

    Poor!

    Reason For Rating : Perfect price

  • 2.3

    Poor!

    What's Good: Roof top restaurant with good sea view

    What needs to improve : Pathetic untrained staff. They left our room open. We went out in the morning and when we return to room in the evening, the room was open. No maitenance at all. We cannot able to close the shower area door. Faucets were continuously leaking. AC was creating sound like a generator. Staff doesn't know ho to beahave with guets. There's no hospitality at all.

    Reason For Rating : The hotel just have some good view of sea. Nothing else say positive about the hotel.

  • 4.3

    Very Good!

    What's Good: Location

    What needs to improve : Smoking respltirction

    Reason For Rating : Very good aminities good location spacious rooms

  • 3.1

    Average!

    What's Good: Nothing

    What needs to improve : Food service, AC slow working

    Reason For Rating : Outside food does not allowed, mobile service not working

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : I went to the hotel on that time they are telling, we are house full.

  • 2.7

    Average!

    What's Good: The location

    What needs to improve : Everything else

    Reason For Rating : So many communication gaps.

  • 2.1

    Poor!

    What's Good: That it is close to the beach

    What needs to improve : The pool does not work. They just lie to the people saying it is under maintenance and that it will work tomorrow.But it does not function at all. They have just uploaded fancy pictures of the pool & the gym to lure people to book the hotel,but neither of them actually function.Atleast they can be truthful and say it doesn't function.The food is not good too. Bad room service.

    Reason For Rating : The pool is does not work. They just lie to the people saying it is under maintenance and that it will work tomorrow.But it does not function at all. They have just uploaded fancy pictures of the pool & the gym to lure people to book the hotel,but neither of them actually function.Atleast they can be truthful and say it doesn't function.The food is not good too. Bad room service.

  • 4.3

    Very Good!

    What's Good: Calm surroundings

    What needs to improve : Maintainace

    Reason For Rating : Had a pleasant and great experience

  • 2.9

    Average!

    What's Good: Good location beach near

    What needs to improve : Pest control not done odour smell in room

    Reason For Rating : Please mention hygiene of the hotel

  • 4.1

    Very Good!

    What's Good: Location, pool, terrace

    What needs to improve : Don't have windows. We must AChave

    Reason For Rating : Good hotel, anything is good but only un problem , we can't open widows. It's really boring

  • 4.0

    Very Good!

    What's Good: Yes i liked it

    What needs to improve : Bar

    Reason For Rating : Its cheap and with in our budget

  • 5.0

    Excellent!

    What's Good: Ambience and location

    What needs to improve : No balcony in rooms

    Reason For Rating : Good facilities and the most important very near to beach

  • 4.0

    Very Good!

    What's Good: Ambience

    What needs to improve : Rooms Furniture

    Reason For Rating : Good Hospitality

  • 2.4

    Poor!

    What's Good: Hotel is good except the service of the front office

    What needs to improve : Rooms

    Reason For Rating : Front office people are worst then any thing...

  • 4.9

    Excellent!

    What's Good: The ambience and rooms were too good

    Reason For Rating : The room was just awesome and hygienic

  • 5.0

    Excellent!

    What's Good: Bar and Pool

    What needs to improve : Pool was not clean

    Reason For Rating : Best Place to have fun

  • 4.1

    Very Good!

    What's Good: Customer service

    What needs to improve : Everything

    Reason For Rating : Good atmosphere good customer service

  • 5.0

    Excellent!

    Reason For Rating : Awesome stay

  • 4.7

    Excellent!

    Reason For Rating : The ambience was so good,i loved their suite room.And great customer service and quick too.

  • 5.0

    Excellent!

    Reason For Rating : Good response

  • 2.3

    Poor!

    What's Good: Only next to beach is the add on to the property

    What needs to improve : The rude staff and the terrible room

    Reason For Rating : They provided us with the worst room, with broken amenities. Extremely rude staff. Terrible experience.

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Service

    Reason For Rating : Hotel superb.but service peoples not give gud services.

  • 2.0

    Poor!

    What's Good: The only point good was it is located near to beach

    What needs to improve : No proper maintaince, apart ever infrastructure they have donot work properly,poor ac's which sucks

    Reason For Rating : They ac is not working They repaired it after our check in After a couple of hours which took them to repair still the ac doesn't work at all. Over all i would not recommend this hotel

  • 3.9

    Very Good!

    What's Good: Location

    What needs to improve : Highlighted to manager

    Reason For Rating : AC is not that good. .

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Food,Staff behaviour,room amenities

    Reason For Rating : Food is worst. There is no varieties and staff behaviour is inappropriate. Bathtap broken no complementary watter bottles poor AC. Room became wet due to rain outside i wont recommend this hotel for anyone. Please dont go there

  • 2.0

    Poor!

    Reason For Rating : The staff were not so responsive, and have no clarity. While checking in they told we had complementory breakfast but next day they are telling it's chargible.

  • 5.0

    Excellent!

    What's Good: Location , Service , Bar

    What needs to improve : Nothing seriously

    Reason For Rating : It was an awesome experience in Eldoris !

  • 3.3

    Average!

    What's Good: Location

    What needs to improve : Room amenities

    Reason For Rating : Need to concentrate on room service..

  • 4.6

    Excellent!

    Reason For Rating : Good

  • 3.7

    Very Good!

    What's Good: The rooms and amenities

    What needs to improve : Customer service

    Reason For Rating : The rooms were good. The hotel has good amenities. It is in a good location too. But customer service was zero. The manager was rude and disrespectful. Inspite of everything being nice in the hotel if you don't receive good service nothing matters after that. My overall experience was disappointing.

  • 3.9

    Very Good!

    Reason For Rating : Good

  • 2.7

    Average!

    What's Good: Location

    What needs to improve : Food variety and staff behaviour

    Reason For Rating : Food was not good

  • 3.9

    Very Good!

    What's Good: Spacious

    What needs to improve : Way the staff look at you

    Reason For Rating : Great place to stay, just that the a little discipline should be thought to the staff.. The pool is not yet open!!

  • 4.4

    Very Good!

    What's Good: The furnishing

    What needs to improve : Restrooms

    Reason For Rating : Very nice service and the rooms are really nice,can maintain the restrooms even better.Worth the money.

  • 4.6

    Excellent!

    What's Good: Cleanliness and place

    Reason For Rating : Good and clean and very good beach view from roof top, awesome place to stay

  • 1.9

    Poor!

    What's Good: Its Location

    What needs to improve : Useless Room Service

    Reason For Rating : Rooms were not properly maintained. Air conditioner was not working. Access Card was not provided. Rooms were not clean. We booked Superior room, but we were given a lower range.

  • 3.4

    Average!

    Reason For Rating : Not happy

  • 2.1

    Poor!

    What's Good: Jus the rooftop pool

    What needs to improve : Rooms or the service was not good at all.

    Reason For Rating : Room service... food and maintenance has to be improved

  • 4.7

    Excellent!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Gud service

  • 4.3

    Very Good!

    What's Good: Where the place it is situated.

    What needs to improve : About the strict check in and check out.

    Reason For Rating : I was very comfortable with the stay

  • 3.7

    Very Good!

    What needs to improve : There was renovations going on . And chemicals sprayed in the corridors

    Reason For Rating : More e cash should be allowed to be used while booking

  • 1.4

    Poor!

    What's Good: Location

    What needs to improve : Rest all other than location and staff were to rude and never given an proper Bill for extra hours

    Reason For Rating : Rooms was not at all clean and food they have nothing good to be served at break fast

  • 5.0

    Excellent!

    Reason For Rating : goood

  • 1.3

    Poor!

    What's Good: We didn't stay there

    What needs to improve : They shifted to another hotel

    Reason For Rating : Keep in contact with hotels and resorts and check the availability of the room

  • 4.7

    Excellent!

    What's Good: Bed Room was so comfy

    What needs to improve : lack of Maintainence

    Reason For Rating : Loved the Ambience :)

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Maintenance

    Reason For Rating : Location is good..rooms are spacious but not well maintained.Food rates are very high but not worth it.

  • 2.1

    Poor!

    What's Good: Location

    What needs to improve : Food

    Reason For Rating : Location is awesome and one can enjoy the beach anytime due to its close proximity from sea but that's the only plus. Rooms are not maintained properly. There is no tea kettle in the room for morning tea. Food is average and too costly. Overall it wasn't a great experience.

  • 3.3

    Average!

    What's Good: Rooms and location

    What needs to improve : Service is very slow

    Reason For Rating : Rooms are good.swimming pool not well maintained. Room service response is very slow. Food and beverages are very costly but not worth it.ambience was good.

  • 4.4

    Very Good!

    What's Good: Good staff

    What needs to improve : Linen could be better

    Reason For Rating : Cleaner linen would be appreciated

  • 2.0

    Poor!

    What's Good: Location

    What needs to improve : Rooms

    Reason For Rating : Rooms are smelly and stuffy

  • 1.7

    Poor!

    What's Good: Location

    What needs to improve : Smelly rooms

    Reason For Rating : Hotel rooms smells and stinks

  • 5.0

    Excellent!

    What's Good: everything

    What needs to improve : all was perfect

    Reason For Rating : perfect

  • 4.0

    Very Good!

    What's Good: LOCATION

    What needs to improve : MAINTAINANCE

    Reason For Rating : The Hotel is quite decent for the budget. It needs more maintainace.

  • 3.4

    Average!

    What's Good: Not really

    What needs to improve : Service

    Reason For Rating : Service is not so good

  • dont book here.

    by Shikha S on September 17, 2018

  • Take a look at the room before checkin

    by Hans-Juergen H on March 25, 2018

  • All rooms are good

    by SujithSNair on March 23, 2018

  • Beach Facing Room are best

    by 159manjun on March 23, 2018

  • sea View rooms are relay good once

    by venkatesh_r2002 on March 19, 2018