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Rating 4.0/ 5 , based on 194 Review(s)

Quality Inn Airport, Chennai

Thu, 21 Nov – Fri, 22 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Quality Inn Airport

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Overall Rating

4.1 / 5

(based on 141 review(s))

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Rating Summary

  • Comfort141
  • Cleanliness141
  • Facilities Available137
  • Staff Service136
  • Room135
  • Value for money136
  • Location136
  • 4.1
  • 4.2
  • 4.1
  • 4.1
  • 4.0
  • 3.9
  • 4.6
  • 3.0

    Average!

    Reason For Rating : it was pathetic stay! checked in hotel at 1145pm, allotted room no. 401, wherein AC was not working. Complained immediately, took almost 30 minutes to check and after that at 12.30am they asked to wait for 30minutes and room will cool!! when we shouted, they taken me to another room no. 217 along with room boy and when he tried to open the room one lady was already sleeping in that room!!!!!! again waited for almost 20 minutes and got another room!!!! unfortunately there were no contact if yatra. com. please arrange to refund my booking amount immediately. truly humanly, Ashok menon 7567161616 9374838383

  • 5.0

    Excellent!

    What's Good: Proximity to airport

    What needs to improve : Proximity to airport

    Reason For Rating : Well received. Quick check in. Taken to room. Comfortable room, though a little small. Good buffet breakfast. Free drop at airport. Lots of mosquitoes though in the lobby!

  • 5.0

    Excellent!

    What's Good: The staff... Extremely courteous and polite. I would love to visit again. The room was spacious, clean and had all the basic amenities. Food at the restaurant was delicious.

    Reason For Rating : I would love to visit the hotel again. Everyone at the reception was extremely courteous and polite. We requested for late check out and they immediately agreed to extend the check out time by a couple of hours. The food at the restaurant was delicious. Thank you

  • 5.0

    Excellent!

    What's Good: near to airport

    What needs to improve : dinner not included

    Reason For Rating : good ambience nice staff

  • 3.0

    Average!

    What's Good: Ambience

    What needs to improve : Rate as per the hotel

    Reason For Rating : Make good service

  • 4.1

    Very Good!

    What's Good: Location

    What needs to improve : Booking system

    Reason For Rating : It is a very good option for the transit passengers as the staffs are friendly and the food can be little improved

  • 4.6

    Excellent!

    What's Good: Almost everything

    What needs to improve : NA

    Reason For Rating : Hotel has got the things at places. Managers have managed it well

  • 3.0

    Average!

    Reason For Rating : Its ok hotel linens not clean and are smelling, they dont change.

  • 4.0

    Very Good!

    What's Good: Yes

    What needs to improve : Yes

    Reason For Rating : Good overall

  • 3.0

    Average!

    What's Good: Ambience

    What needs to improve : Service

    Reason For Rating : All is well but the staf did not responded well

  • 3.4

    Average!

    Reason For Rating : needs improvement

  • 4.9

    Excellent!

    Reason For Rating : Too good

  • 5.0

    Excellent!

    What's Good: Well staff and rooms

    What needs to improve : Slow wifi

    Reason For Rating : Well staff and rooms

  • 4.9

    Excellent!

    What's Good: Hospitality is good and can see good ambiance. It is very near to Airport. Perfect stay for airways travelers.

    What needs to improve : Not that I am aware of at this moment.

    Reason For Rating : My family and I had a comfortable stay that night and nearer to airport.

  • 3.3

    Average!

    What's Good: Satisfactory service,closest to chennai airport

    What needs to improve : Not value for money,over priced compared to hotels with similar facilities,food was super expansive,chargeable likes water,snaks etc was overpriced,in house and restaurant pricing was expensive,Veg menu very Limited(6 dishes), breakfast was average and again Limited choices,rooms are smaller then average size, overall hotel can be considered as transit hotel,not for long vacation and family stay

    Reason For Rating : No doubt hotel was good and amenities provided were comparable to other good quality hotel, however not value for money considering the amenities given. Food was over priced and expensive,chargeable food also super expensive.

  • 4.0

    Very Good!

    What's Good: Nice location

    Reason For Rating : Travel desk

  • 4.4

    Very Good!

    What's Good: Proximity to the airport, efficient check-in

    What needs to improve : Nothing major to point out

    Reason For Rating : Keep the rooms mosquito free! Improve quality of breakfast.

  • 4.6

    Excellent!

    What's Good: Food

    What needs to improve : Parking

    Reason For Rating : Neat room& good hospitality

  • 4.6

    Excellent!

    Reason For Rating : Great Stay, Nice food, Needs Improvement in room service .

  • 5.0

    Excellent!

    Reason For Rating : Easy booking procedure... And nice hotel

  • 5.0

    Excellent!

    Reason For Rating : Easy booking procedure... And nice hotel

  • 4.1

    Very Good!

    What needs to improve : Room size small

    Reason For Rating : Good accessibility, good food and housekeeping

  • 4.1

    Very Good!

    What's Good: Good Breakfast and convenient location

    What needs to improve : No bar

    Reason For Rating : Bar can be added

  • 2.3

    Poor!

    What's Good: close to airport and food

    What needs to improve : cleanliness , small room , staffs are not responding when needed.

    Reason For Rating : Rooms are small and crowded, not clean. There was a leak from the shower and bathroom was flooded with water. Hot water was not there

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Room smell and breakfast spread can be more

    Reason For Rating : Can be made less smelly

  • 2.6

    Average!

    What needs to improve : Small rooms highly expensive

  • 4.6

    Excellent!

    What needs to improve : Awesome

    Reason For Rating : The place waa awesome, location is veey conveniently located veey newr the airport. Staff was courtious & helpdul. The morning breakfast spread was awesome.

  • 3.6

    Very Good!

    What's Good: Its proximity to Airport

    What needs to improve : No split-cot or two separate beds are available in your Hotel

    Reason For Rating : Good. But needs to list some more hotels and also include few small towns like PALASA in AP.

  • 5.0

    Excellent!

    Reason For Rating : Good location and competitive pricing

  • 3.9

    Very Good!

    Reason For Rating : Service have to be more guest friendly

  • 4.1

    Very Good!

    What's Good: Good Stay

    What needs to improve : Good Stay

    Reason For Rating : Very Near to Airport

  • 3.9

    Very Good!

    What's Good: Closeness to airport. Restaurant and helpfullness of the staff

    What needs to improve : Size of the room and bathroom

    Reason For Rating : The rooms are new and clean but way too small. Check in and airport drop went without hitch. Stayed there for 6 hours between my flights on 17th Jan 2019 Restaurant is very good

  • 4.0

    Very Good!

    What's Good: A good Hotel

    Reason For Rating : Food varieties

  • 4.3

    Very Good!

    What's Good: Good accessibility, good facilities, good food

    What needs to improve : Rooms are small, particularly for double occupancy.

    Reason For Rating : Comfortable, clean and close to the airport.

  • 4.4

    Very Good!

    What's Good: Location

    What needs to improve : Early checkin was denied

    Reason For Rating : Good experience

  • 4.0

    Very Good!

    What's Good: Break fast was good

    What needs to improve : Bathroom

    Reason For Rating : Bath room size to be increased

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Good

    Reason For Rating : Very good hospitality

  • 4.0

    Very Good!

    What's Good: Good service

    What needs to improve : Good clean place and good service

    Reason For Rating : Very near the airport..friendly staff good breakfast..airport drop

  • 4.6

    Excellent!

    What's Good: The ambience was amazing. The staff was cordial and friendly.

    What needs to improve : Non availability of food post 3 pm

    Reason For Rating : There were a limited choices of food/snacks available post lunch time. Limited options for Jain food. The washroom did not contain items of utility such as brush, paste etc though it had soaps and shampoo.

  • 2.9

    Average!

    What's Good: Location

    What needs to improve : Mattress and staff service

    Reason For Rating : Replace existing mattresses with new and better ones...I got back pain sleeping on it for a night

  • 4.1

    Very Good!

    What's Good: Good Breakfast is served.

    What needs to improve : Not at all

    Reason For Rating : Easy to get hotel at very affordable prices

  • 2.3

    Poor!

    What's Good: good

    What needs to improve : comfortable rooms and fast re eption

    Reason For Rating : good and well maintained except for delicious food items

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Good service, Clean rooms

  • 3.0

    Average!

    What's Good: Only location for airport

    What needs to improve : Room service very delay

    Reason For Rating : Average

  • 5.0

    Excellent!

    What's Good: Clean

    What needs to improve : Time taken for registration could be reduced

    Reason For Rating : Good quality of rooms and service

  • 4.0

    Very Good!

    What's Good: cleanliness and location

    What needs to improve : service

    Reason For Rating : additional facilities like swimming pool can be added

  • 4.6

    Excellent!

    Reason For Rating : Clean n hygine rooms, cooperative staff n very near to the airport

  • 3.6

    Very Good!

    What's Good: Location, Furnishing

    What needs to improve : Food, Staff response

    Reason For Rating : In staff level, Food in Restaurant

  • 4.3

    Very Good!

    What's Good: proximity to airport

    What needs to improve : NA

    Reason For Rating : My Colleague Mr. John stayed there. He had a comfortable stay and got him dropped the next day which was complimentary.

  • 4.0

    Very Good!

    Reason For Rating : Yes, Room sizes are small...

  • 4.4

    Very Good!

    What's Good: Clean rooms

    What needs to improve : The rooms are slightly small

    Reason For Rating : It was a pleasant stay. Nice place near to the airport

  • 3.3

    Average!

    Reason For Rating : Keep things clean and hygienic

  • 4.7

    Excellent!

    Reason For Rating : Pros *Close to airport *Provides free cab drop to airport *Decent and clean rooms *Helpful and courteous staffs Cons *Washroom needs maintenance *The restaurant is a little pricey An overall very good place to stay if you're in Chennai for a short visit

  • 3.3

    Average!

    What's Good: Complimentary break fast

    What needs to improve : Rooms are tiny and very congested

    Reason For Rating : Rooms are tiny, they are not worth the price what hotel is charging

  • 4.1

    Very Good!

    What's Good: location, arrangement for airport drop

    Reason For Rating : close to the airport

  • 4.1

    Very Good!

    Reason For Rating : Executive hotel Good for night stay

  • 4.3

    Very Good!

    Reason For Rating : Bigger rooms.

  • 5.0

    Excellent!

    Reason For Rating : Excellent Hotel. Very Beautiful and clean room. Very humble staff. Very nice food in breakfast. Very near to Chennai international Airport. Book an executive delux room if you are with family.

  • 4.9

    Excellent!

    Reason For Rating : good

  • 4.1

    Very Good!

    Reason For Rating : Very Good experience

  • 3.7

    Very Good!

    What's Good: LOCATION

    Reason For Rating : Good

  • 4.6

    Excellent!

    What's Good: Clean and good

    What needs to improve : Online confirmation tie up poor

    Reason For Rating : Clean and good Good response. We waited a hour due to online room booking confirmation by yatra got delayed.

  • 5.0

    Excellent!

    What's Good: Clean room. Helpful staff

    What needs to improve : Pickup is not free. Drop off is free.

    Reason For Rating : Thank you staff.

  • 3.1

    Average!

    What's Good: Still to improve on cleanliness.

    What needs to improve : Staff service.

    Reason For Rating : By offering good service.

  • 4.6

    Excellent!

    What's Good: Location and comfort

    What needs to improve : Hmm. Pricing

    Reason For Rating : Good

  • 5.0

    Excellent!

    Reason For Rating : Staff is very good

  • 3.9

    Very Good!

    What's Good: Closeness to the airport and also complimentary airport transfers

    What needs to improve : Food is average

    Reason For Rating : Ideal for stay during transit because of its proximity to the airport. Good rooms even though on the smaller side. Food is average but very courteous staff.

  • 4.4

    Very Good!

    What's Good: VERY CLOSE TO THE AIRPORT

    What needs to improve : ROOMS ARE SMALL

    Reason For Rating : NEAT CLEAN HOTEL WITH A GOOD RESTAURANT

  • 5.0

    Excellent!

    What's Good: very good hotel

    What needs to improve : no problem

    Reason For Rating : very good hotel , locate very near to international air port

  • 3.4

    Average!

    What's Good: Cleanliness

    What needs to improve : No complimentary pick up from airport

    Reason For Rating : Food is good... But hotel is expensive for the services it provides... Biggest let down was, NO complimentary pickup from airport....

  • 4.3

    Very Good!

    Reason For Rating : Excellent

  • 4.0

    Very Good!

    What's Good: Good air conditioning

    What needs to improve : Food

    Reason For Rating : The rooms were neat and good room service.

  • 4.7

    Excellent!

    What's Good: Friendly staff

    What needs to improve : Towel and teabags were missing. They replaced only after requesting.

    Reason For Rating : Close to airport, quick check-in, friendly staff, free airport drop, offered complimentary packed breakfast for 6 persons at 6 am..

  • 4.3

    Very Good!

    What's Good: Near the airport and offer of free transport to airport

    Reason For Rating : Quality of toiletries could be enhanced

  • 4.0

    Very Good!

    What's Good: Clean and near to airport

    What needs to improve : No comments

    Reason For Rating : Hotel is close to airport and is convenient .

  • 3.1

    Average!

    Reason For Rating : The rooms are small. And for the price- more services are expected.

  • 5.0

    Excellent!

    What's Good: Room

    What needs to improve : Nothing

    Reason For Rating : Feel Good

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothinh

    Reason For Rating : Wonderful experience , everything was spot on and nothing to complain. Keep it up.

  • 3.7

    Very Good!

    What's Good: Staff

    What needs to improve : Room

    Reason For Rating : The hotel is at an amazingly convenient location. Breakfast is really good. Whole staff is simply amazing. But the rooms are worn out and not very clean. Corridor also smells stuffy. That should be improved

  • 2.3

    Poor!

    What's Good: Staff Service

    What needs to improve : Room

    Reason For Rating : Small rooms and bathroom.

  • 4.6

    Excellent!

    What's Good: Courteous staff

    What needs to improve : Limited options in restaurant menu

    Reason For Rating : Location, staff, rooms, everything was very good

  • 4.9

    Excellent!

    Reason For Rating : Courteous service good food excellent location clean room and what else you need? I am going to stay next time same hotel

  • 4.3

    Very Good!

    Reason For Rating : 5 mins from airport , good rooms and drop off service

  • 5.0

    Excellent!

    What's Good: clean and convinient near airport

  • 4.4

    Very Good!

    What's Good: Location

    Reason For Rating : It is ok

  • 5.0

    Excellent!

    What's Good: Food

    What needs to improve : Bath room size is too small

    Reason For Rating : Good location Quick service at reception. Room service is good Food is nice

  • 4.6

    Excellent!

    What's Good: Proximity to airport

    What needs to improve : Size of the room

    Reason For Rating : Good proximate location to airport

  • 4.0

    Very Good!

    What's Good: Location

    What needs to improve : Old fashioned interior

    Reason For Rating : Good hotel for short stay. Very convenient for early morning fliers

  • 4.9

    Excellent!

    What's Good: Neat & clean spacious room

    What needs to improve : Few TV channel

    Reason For Rating : Prominent location & very close to Chennai Airport. Rooms are spacious & maintained with decent decor. TV channels are limited. Friendly staff, 24 hr. free Airport drop facility. Good restaurant in ground floor open till 2.00 am.

  • 4.1

    Very Good!

    Reason For Rating : Booked it for my Mom and brother as she had an early morning flight and they had a good experience with the stay.

  • 3.7

    Very Good!

    Reason For Rating : Amenities

  • 4.1

    Very Good!

    What's Good: Close to airport , good service

    What needs to improve : The rooms near metro and road is so noisy you cant get sleep or rest properly

    Reason For Rating : The room allocated near the road was so noisy !!!!

  • 3.6

    Very Good!

    Reason For Rating : Cleanliness should be improved in the bathrooms

  • 4.4

    Very Good!

    What's Good: Friendly stafd

    What needs to improve : Bathroom cleanliness

    Reason For Rating : The toilet had odd smell

  • 4.4

    Very Good!

    What's Good: Proximity to airport

    What needs to improve : Nothing

    Reason For Rating : Hotel was very nice, clean and neat, very closely located to Airport

  • 2.1

    Poor!

    What's Good: Location

    What needs to improve : Poor maintenance

    Reason For Rating : Poor service. Bad smell inside room and bathroom not clean. Water tap broken. Worst AC.

  • 5.0

    Excellent!

    Reason For Rating : Best hotel

  • 3.7

    Very Good!

    What's Good: Nearer to airport

    What needs to improve : Respinse level

    Reason For Rating : Reponse level is very poor. To get wifi need to call 3 times

  • 5.0

    Excellent!

    What's Good: Quick service in all

    What needs to improve : Bathroom too small

    Reason For Rating : Superfood. Rooms are neet Super admin in the reception.

  • 4.9

    Excellent!

    What's Good: Warm welcome and kind response.

    What needs to improve : Think the bill for room service is bit costly

    Reason For Rating : Comfortable stay..

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Ambience

    Reason For Rating : Best fares

  • 5.0

    Excellent!

    What's Good: location and cleanliness

    What needs to improve : nil

    Reason For Rating : friendly

  • 5.0

    Excellent!

    What's Good: staff

    What needs to improve : nil

    Reason For Rating : courteous

  • 3.7

    Very Good!

    What's Good: Location advantage

    What needs to improve : Small rooms

    Reason For Rating : Airport pickup shuld be complimantry.

  • 4.9

    Excellent!

    What's Good: Location

    What needs to improve : Food was spicy

    Reason For Rating : Room was very pleasant. Only food quality and service time need to improve.

  • 5.0

    Excellent!

    What's Good: Food

    What needs to improve : Every Thing is Super

    Reason For Rating : Very Nice Hotel that to very close to Airport and food was very Nice

  • 4.1

    Very Good!

    What's Good: location

    What needs to improve : BF served only after 7am

    Reason For Rating : good

  • 2.7

    Average!

    What's Good: location

    What needs to improve : service and food

    Reason For Rating : food and service average

  • 4.1

    Very Good!

    What's Good: Distance from airport

    What needs to improve : Not accommodating late checkout

    Reason For Rating : Easy access from airport Good breakfast Neat and tidy

  • 4.7

    Excellent!

    What's Good: Hotel is very good

    What needs to improve : I liked The hotel but rooms are some what small

    Reason For Rating : The hotel was very good and superb but rooms are also superb but small rooms And it is very good hotel to stay in

  • 4.7

    Excellent!

    Reason For Rating : Very nice and accommodating. Clean and quick access to airport and good tasty breakfast

  • 5.0

    Excellent!

    What's Good: Overall good experience. Near to airport.

    What needs to improve : All good. .. .. .. ... .... .... .... .

    Reason For Rating : Excellent hotel. Value for money. Good food. Complimentary airport drop facility good. Overall very nice experience. Very near to the airport. Good

  • 5.0

    Excellent!

    What's Good: Location

    Reason For Rating : Gd

  • 4.7

    Excellent!

    What's Good: Food and hygiene

    What needs to improve : Small rooms

    Reason For Rating : Good hotel.. Good food and we'll maintained.

  • 4.3

    Very Good!

    What's Good: room

    What needs to improve : food

    Reason For Rating : Everything is Ok. need to maintain, that is it

  • 4.0

    Very Good!

    Reason For Rating : IT WAS GOOD

  • 3.0

    Average!

    What's Good: Only food

    What needs to improve : Room

    Reason For Rating : Its not 4star ,its not good room conditions,its very small room for 3people,and only one bed , Only food its tasty good But room not good my suggestion Thanks

  • 3.7

    Very Good!

    What's Good: Location Was perfect

    What needs to improve : Room Size

    Reason For Rating : Hotel Ambience was good and Food was also perfect

  • 5.0

    Excellent!

    Reason For Rating : Fine

  • 4.1

    Very Good!

    What's Good: Neat and clean. Good linen

    What needs to improve : Rooms are small

    Reason For Rating : Hotel is neat and clean, offers good breakfast and is in close proximity to the airport.

  • 4.9

    Excellent!

    What's Good: Behaviour of staff

    What needs to improve : None

    Reason For Rating : Neat and clean.courteous and helpful staff. Superb location. Easy access to local conveyance such as buses, metro as well as cabs. Good food.

  • 5.0

    Excellent!

    What's Good: Mentioned earlier

    What needs to improve : Mentioned earlier

    Reason For Rating : Room was exactly as shown in pics. Good space, ambience, amenities, and polite staff. Pick up need improvement..as driver could not be located at airport,.my colleague had requested for the same

  • 2.6

    Average!

    Reason For Rating : Noise level inside the room was too high from outside. The insulation between rooms were also not good - you can hear the tv sound from next room which kept us awake all night.

  • 3.4

    Average!

    What's Good: Proximity to airport

    What needs to improve : Small rooms

    Reason For Rating : The rooms are small for family with kids.

  • 4.7

    Excellent!

    What's Good: Location and Value for Money

    What needs to improve : Nothing much, just that their WiFi was not working for the night. It started in the morning.

    Reason For Rating : Value for money

  • 4.3

    Very Good!

    Reason For Rating : Good and clean hotel. Very near to airport. Restaurant downstairs has nice food.

  • 2.0

    Poor!

    Reason For Rating : Hotek

  • 1.0

    Poor!

    Reason For Rating : U have to take money only not provided services

  • 4.3

    Very Good!

    What's Good: Staff behaviour .hatts of and room clean

    What needs to improve : Noice

  • 4.1

    Very Good!

    What's Good: Close location to airport

  • 4.1

    Very Good!

    What's Good: Close location to airport

  • 3.9

    Very Good!

    What's Good: location

    What needs to improve : smallrooms.

  • 3.4

    Average!

    What's Good: Located close to airport

    What needs to improve : Bed is small. Room ok

  • 4.7

    Excellent!

    What's Good: location, ambiance, well appointed room

    What needs to improve : Untrained manpower at reception, looking tense, hate to smile, hate to speak language other than Tamil

  • 4.3

    Very Good!

  • 4.0

    Very Good!

  • 4.3

    Very Good!

    What's Good: It's very close to international airport and touching to main road and metro station.

    What needs to improve : I feel what I paid for that everything is perfect.

  • 4.4

    Very Good!

    What's Good: Good location,near airport

  • 4.7

    Excellent!

    What's Good: Very cosy rooms. Well maintained

    What needs to improve : Bathrooms need maintainance. Air Conditioners were switched off during the day.

  • 3.1

    Average!

    What's Good: Location - near airport

    What needs to improve : limited free wi-fi, no bar, no iron in room

    Reason For Rating : Have free Wi-Fi for at least 2 devices, in spite of staying for 2 days was provided free wifi for 1 device for 1 day only. The hotel has no bar, No iron facility in the rooms, Food is also not very good, just acceptable

  • 3.3

    Average!

  • My experience : corner rooms are not ok.

    by chax1976 on June 28, 2019

  • say no to rooms facing the main street, as they are noisy

    by woody2310 on May 30, 2019

  • chose room on the outer side as inner room does not have proper telecom signal and window too opens towards an artificial space.

    by skg9h on February 8, 2019

  • Choose another hotel and go stress-free

    by FredrickTerrance on December 10, 2018

  • Very close to the Chennai Airport. Travellers will love this place !

    by FREDERICK D on October 14, 2018