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Rating 4.5/ 5 , based on 4847 Review(s)

ITC Grand Chola Chennai, A Luxury Collection Hotel, Chennai

Tue, 26 Nov – Wed, 27 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for ITC Grand Chola Chennai, A Luxury Collection Hotel

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Overall Rating

4.5 / 5

(based on 17 review(s))

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Rating Summary

  • Comfort17
  • Cleanliness10
  • Facilities Available17
  • Staff Service10
  • Room10
  • Value for money17
  • Location10
  • 4.6
  • 4.6
  • 4.7
  • 4.7
  • 4.5
  • 4.3
  • 4.4
  • 4.3

    Very Good!

    What's Good: Service with a smile

    What needs to improve : Nothing specific

    Reason For Rating : Excellent service, luxurious property

  • 4.1

    Very Good!

    What's Good: The beauty

    What needs to improve : As for now nothing

    Reason For Rating : Very comfortable in every angle

  • 4.7

    Excellent!

    What's Good: The beauty

    What needs to improve : Nothing

    Reason For Rating : Very happy stay very nice service everything was good thank u

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Excellent service , luxurious stay

  • 5.0

    Excellent!

    What's Good: Location, Ambience, Food, Service

    What needs to improve : Not Applicable

    Reason For Rating : Hi It was a great stay in ITC Chola, few key highlights 1-I stayed in the TOWER category rooms with bigger size compared to the executive class 2-Food is excellent 3-Breakfast buffet is wide spread that one can't decide what to eat & what not to 4-Service is unconditional GREAT GREAT GREAT

  • 4.7

    Excellent!

    What's Good: Fantastic service,food,bar,pool,gym artifacts,photos superclass hotel

    What needs to improve : breakfast spread fabulous

    Reason For Rating : excellent

  • 5.0

    Excellent!

    What's Good: My experience at the ITC Grand Chola has been an amazing experience... I had a mini but a great dinner experience at the italian restaurant Ottimo. Nice woody ambience... Smells of great food, the righteous orders exchanged in the beautifully designed live kitchen is an amazing experience... I was taken care of personally by Chef Abhishek and Uttam, the guy waiting at my table... The restaurant has given me the best of Italian experiences ever... Plus don't forget to try their Sorbetto specials of the day... It's amazing... And guilt-free as they claim it...

  • 4.6

    Excellent!

    What's Good: Good hotel, but tooo expensive comparing others of same class

    What needs to improve : No locking facilities for bathroom

  • 3.1

    Average!

    What's Good: Property

    What needs to improve : They didn't provide a welcome drink and free wifi

  • 4.9

    Excellent!

  • 2.7

    Average!

    What's Good: Hotel Staff did not know that payment had been made .They tried to book expenditure on company account . First the lady on desk made wrong Document and wanted me to sign on it then corrected . It was not expected from a 5 Star Hotel staff.

  • 5.0

    Excellent!

    What's Good: I had an excellent experience while staying at ITC Chola at Chennai. Not only the property is magnanimous and well maintained but the staff out there makes it sure that the guest is very comfortable and has sweet memories to retain. The facilities being offered are also very good. The dining experience and the concern of the staff as well as the chef needs special mention. However I must say that the wifi facility should be a part of the standard package which is not there otherwise.

  • 5.0

    Excellent!

  • 5.0

    Excellent!

  • 4.7

    Excellent!

    What's Good: Pleasant stay

  • 5.0

    Excellent!

    What's Good: very good hotel and the got it for better discount from yatra

  • 4.7

    Excellent!

    What's Good: The staff were very courteous and rooms were clean and good. The only thing that they can improve is to give internet access to basic club ITC members, since most luxury hotel chain do that.

  • ITC tower one!!! please do take those rooms if they are available

    by Abilashs31 on November 10, 2019

  • Seek an upgrade to Suite if your initial level reservation (and your Marriott privilege level) allows for it.

    by mlingamm on November 9, 2019

  • Very good hotel

    by danishaltaf on November 6, 2019

  • All the areas are excellent, I was on floor 24 the same floor as the pool and the GYM areas

    by Judyesp18 on November 4, 2019

  • High Floor is the best

    by americaco on October 29, 2019