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by MUKESH on Jun 10,2017
What's Good: Quality food n neat n clean room
What needs to improve : Na
by Nigel on Jun 03,2017
What's Good: Comfort
What needs to improve : Lighting
by guest on May 05,2017
What's Good: Room were good
What needs to improve : staff should be more friendly
by Shardul on Apr 18,2017
What's Good: The rooms were neat, clean. Overall, it was a nice package
What needs to improve : The staff service sometimes was very slow, especially the kitchen service.
by Nimeshkumar on Apr 09,2017
What's Good: staff and cleaning
What needs to improve : restaurant
had to stay for a day in Nov 2017, and the room and toilet was very neat and clean.
by Rajesh T on
me and my family members really enjoyed the stay, the food was very good and tasty. the room was neat and clean bathroom was big and neat hot water will take few minutes - some time more time, but it comes
Good property & restaurant but pathetic customer service
by Raja Sekhar P on
Ever had room service guys walk into your room without even knocking at 7am? Well, they do here and the entire on ground staff try to coverup when you want to highlight it to management. And, the management itself non-responsive and has an apathy Other than this bad experience, they have good food and a great location.. but to me the possibility of someone walking into your room like that and management not bothered about it is a very big issue hence a 1-star.
Good Service and very well maintained hotel
by Radhika S on
Hotel Ambience is good, very well maintained. It is in the heart of the city and easily accessible. Most of the good restaurants are closeby. Breakfast buffet is good but limited variety. Only thing is family rooms are a little small for 4 adults. Perfect for 2 adults + 2 kids
2 days stay
by Pavan K on
Hotel Ambiance is good, room service is good. I have booked the room on goibibo.com, there is no information about early check-in charges. They have charged 1000 rs for early check-in.They will also arrange vechiles for local trips.
Good service and cordial staff
by Niranjan P on
We , 2 families , stayed at crsytal inn in august. We had a very pleasant experience. the hotel is located in the heart of the city and is easily accessible. We reached chikmagalur by car and though there was no valet our cars were very safe in the basement. the delux rooms as advised by the staff was small and just enuf for 2 people. The rooms were neat and the entire place was hygienic. Food at crystal inn was very good. Complimentary breakfast lacked variety but was served well. In fact it is one of the best Vegetarian places in Chikmagalur. We couldnt find a better vegetarian restaurant this time. So, if you are a vegetarian and concerned about hygiene, don't forget to check in at crystal inn.