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by MUKESH on Jun 10,2017
What's Good: Quality food n neat n clean room
What needs to improve : Na
by Nigel on Jun 03,2017
What's Good: Comfort
What needs to improve : Lighting
by guest on May 05,2017
What's Good: Room were good
What needs to improve : staff should be more friendly
by Shardul on Apr 18,2017
What's Good: The rooms were neat, clean. Overall, it was a nice package
What needs to improve : The staff service sometimes was very slow, especially the kitchen service.
by Nimeshkumar on Apr 09,2017
What's Good: staff and cleaning
What needs to improve : restaurant
Close to nature/serene
by Shanta S on
The ambience, individual cottages with private pool, lush and exotic gardens, tasteful interoirs, efficient and prompt service takes you in time to a truly blissful era. Totally enjoyed our time spent there. We were particularly moved by the prompt action taken by our hospitality team during a crisis situation during our stay. Would truly endorse Serai for a serene and relaxing holiday
Amazing resort! Private Hut Dining was special.
by Minakshi Y on
Stay at The Serai, Chickmagalur was really a memorable one. It's a royal treat amidst coffee estates. The peaceful villa with private pool surrounded by nature is perfect for a weekend break. While there were many engaging activities, Private Hut Dining was the high point of our trip. The private hut was located in a separate area away from resort's main complex, in the middle of nature.It was a beautifully done candle lit dinner with choice of cuisines and wine. As expected dishes were perfect. Having all the time in the world to spend with your loved ones was great.Exclusive private space with understanding Serai servers at your disposal made it an evening to remember! Serai, Chickmagalur... is now part of my most preferred destinations list. Minakshi
Total Rejuvenating And Memorable Holidays
by Darshan P on
We stayed for 5 days and what an amazing and wonderful experience it turned out for all of us. The rooms are huge with plush bathrooms and amenities and having individual private swimming pool.The whole property is built in privately owned forest area of 70 acres with built up area of only around 6 acres and so you can have a real experience of staying in forest with 5 star facilities. The hospitality was a thing that you have to experience yourself. The entire staff including F & B are on their toes round the clock. The GM, Mr. Piyush Paul treats each guest as his own taking care for even the tiniest of the requirement. We were specially treated to an authentic Malanad lunch aptly served on banana leaves which really sent us in a tizzy. Would highly recommend this resort for all the things at all given times. Keep it up Mr.Piyush and team. Three Cheers to you all.
by anoopsanjeeva on
We had been to this place through our official trip.This is a place where you can see luxury in every step with all the required amenities which you can think off in a resort. The cottages are huge with private swimming pool and also had lavish bathrooms. It gives you a wow feeling when you first go to these rooms. The staff here are friendly and helpful and also it is huge place to walk around and spend time. The food buffet was good, but we felt the spread was relatively less and could improve. Overall experience is very luxurious but at a very high price when compared to other luxury facilities you can find around Bangalore for a weekend.
Hotel like family home
by Thirdeyevision1 on
We visited hotel around 4 days before.The planning,the ambience,the room decor,the food and the most the People (staff). I mean Everything was to the mark.I had visited the hotel once and love to visit again and again. My good wishes to the hotel and their staff. And Thank You Piyush Paul.He took every guest in person. Regards to all the hotel staff