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Fri, 04 Dec – Sat, 05 Dec (1 Night) | 1 Room | 1 Guest
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by Vijayananth on May 07,2019
What's Good: Overall experience was amazing. very close to the mall and excellent service
Reason For Rating : Excellent service by the team here. Very pleasant stay
by shabana on Mar 18,2019
What's Good: Ambience and peace
Reason For Rating : Amazing
by Maya on Nov 25,2018
What's Good: Almost everything. Brunch was excellent. Authentic fish curry.
What needs to improve : Need more coffee condiments, especially cream
Reason For Rating : Great staff attention and care. Thank you for taking care of my mom's injury.
Exceptional hotel, memorable stay
by prjayachandran on
Kochi Marriott Hotel is located 23 kilometres from Kochi Airport terminal, which is about 40 minutes drive by car. It is located within downtown Kochi and behind a mall by the name Lulu Mall'. The hotel offers cabs on payment for pick up from and drop to the airport. Parking facility is also available to hotel guests on request. The Reception area is located as you enter. With three counters, the check in was prompt. There are spacious seating lounges on both side of the reception. The lifts to the rooms are located to the right of the reception and requires key access. The room was large and comfortable. It was equipped with an electric kettle with ingredients for making tea and coffee and a safe. The toilet, shower and wash basin were of good fitment. The bed was large and comfortable and provided good quality sleep. WiFi was complimentary and the speed was good. There is an intercom in the room to call reception, housekeeping and in-room dining. In-room dining service and laundry service are available. There are two restaurants in the hotel, of which Kochi Kitchen at the lobby level is only operational, due to COVID pandemic. It is a 24 hour global cuisine restaurant. It has a very elaborate menu, catering to all tastes for breakfast, lunch and dinner. Although its a buffet for breakfast, there are both buffet and a-la-carte options for lunch and dinner. The food was great on all occasions. It has a nice coffee-cum-cake shop located to the left of the entrance to the restaurant. At L1 level is the Cassava' restaurant which would serve authentic local food of Kerala, and was very popular in the area till it had to be shut due to COVID. It is likely to reopen in December. However it does permit small gatherings and warm lighting right now. 10N'(derived from the geographical location of the place in latitudes) is a bar next to it, which is again closed due to COVID. There is a Meeting Room, Board Room and a Prayer Room in the same floor. L2 level has the spa, swimming pool and fitness centre. Quan' spa has 4 treatment rooms, including one for a couple, equipped with individual bathrooms. Various kinds of treatments are provided, including foot and head massage, reflexology, etc. The fitness centre can be accessed 24 hrs using the room key. It is very well equipped and large and has equipment by Technogym' Yoga classes are provided on request. The swimming pool is standard size, 25 m long and 4 feet deep, unheated and has a separate enclosure for children. A sheesha lounge' on the same floor provides facilities for smoking sheesha'. On 21st floor is the Executive Lounge for guests staying in Executive Suites. It is open from 5 to 8 PM and provides high tea and mini buffet in the evening. It has a small business centre. The seating at the lounge provides good unhindered view of the neighbouring areas. The exterior of the hotel building is shaped like an open religious book. The hotel offers buggy service for shopping in the adjacent Lulu Mall through which the metro station can be accessed as well. The staff were extremely polite and friendly. Everyone went out of their way to make the stay a pleasant experience. Overall, the hotel is an extremely good place to stay in Kochi. The overall customer experience was really memorable and exceptional.
Marriott relieves the travellers of their insecurity and loneliness. And make us feel special.
by Lithya1234 on
Pandemic and workload are always putting me in trouble. But I try to boost myself by having a special weekend. Brunch in Marriott was the stress breaker this time. We always need a solace to move on in life and I found it in my happy place Marriott. Mr. Biju the magician in Kochi Kitchen took my love by surprising me with his skills and he made me happy just like a kid after many years. I don't know how happy I was at that moment. Even Mr. Biran had a regular visit to table enquiring about our needs which made me more and more happy with a homely touch. As always the huge spread was amazing. Penne pasta in the creamy white sauce...my starter Dahi Puri...Many more on my list. Thanks to Marriott team for everything you have done for me. Special thanks to My favourite lady in Marriott Mrs. Shabna. I wish to convey my love and gratitude to Mr. Biju, Mr. Biran and Mrs. Shabana for the day "Eating healthy and tasty food fill your body and mind with energy and Nutrients. Imagine your cells smiling at you...saying Thank you." Please do visit the place and experience it by yourself.
by sreerajj2018 on
During my visit to kochi Marriott restaurant staff especially Prosika & Aby during our visit from 11 to 14 of nov was really appreciable. They are really pleasant & polite during their duty. I personally suggest such staff as an asset.
by Ajmalsha on
Our recent stay at Marriott was a very pleasant experience. They keep high standards when it comes to safety and sanitization and its totally safe to go with kids.The rooms are extremely clean with an over-whelming view. The hospitality of all the staffs are commendable.I would like to personally thank Ms.Shabna for taking good care of us. The breakfast buffet has a very good spread. We had three kids along. Mr.Godwin was very friendly and helpful. He prepared food according to the kids' choice. On the whole, we are extremely happy to have spent a day at Marriott. Thanks to the entire Marriott team. It was a solace from all the chaos around. I would highly recommend this to all.
Exceptional service and amazing rooms
by pramodpatil5151 on
Stayed here for 8 days when I got back from the US. Due to quarantine restrictions, I was given a room on the quarantine floor and I was required to stay indoors at all times. But the stay was absolutely amazing and the service was exceptional. Mr. Sarang at the front desk was kind enough to upgrade me to a suite room as I was a Bonvoy Elite member. He made sure to check in regularly to ensure I was comfortable. All my meals were included during the stay. However, I happened to order from outside on one of the days. Post that, chef Virendar called me personally to know if everything was alright with the food. He called me before every single meal and made sure the kitchen prepared whatever I wanted for the rest of the stay so that I didn't have to order from elsewhere. This kind of personalization and guest satisfaction is why I keep coming back to Marriot. A huge thanks to Chef Virendar! It was also my birthday on one of the days and the guest services team was kind enough to make a surprise custom birthday card and cake at my girlfriend's request. The suite itself was amazing. It had a very spacious living room and 1.5 baths. Highly recommend the suite room for staycations. Overall a great stay thanks to Mr. Sarang and Chef Virender. I usually don't write reviews on Tripadvisor but this deserved one!
Get the rooms facing the pool. Higher floors have better views.
by pramodpatil5151 on November 17, 2020
Ask for a room facing the LULU MALL, you can get a nice view of Ernakulam city, take a look at the photo attached
by SameerM539 on August 9, 2020
Good view across the city from higher rooms.
by Troutman4851 on March 10, 2020
Suits are the Best
by Nishad_Bonvoy_AE on February 27, 2020
Higher level corner rooms are more quieter.
by D0ubleO7 on January 18, 2020
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