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Tue, 01 Dec – Wed, 02 Dec (1 Night) | 1 Room | 1 Guest
by Thenralarasan on Mar 22,2019
What's Good: Nothing
What needs to improve : Nothing
Reason For Rating : The staffs are having own rules and not upto the mark. The promised king sized bed but the clubed two queen size bed and saying its king size bed. They don't know what is king size bed.
by guest on Mar 12,2019
What's Good: Well maintained. Value for Money
What needs to improve : Staff service last year not so good. Glad they changed the staff
Reason For Rating : This room was accidentally booked by yatra when the date was of 2018. Still they maintained and honoired the booking. Well appreciated.
by megha on Mar 09,2019
What's Good: Value for money
What needs to improve : Pool was not operational
Reason For Rating : Very good hotel with good interior.the price we pay is totally worth
by Anoop on Dec 11,2018
Reason For Rating : Good hotel in the heart of the city
by Lina E on
The room size was ok, but it has no fridge, safe or hair dryer. The bed cover has holes and towels were outdated. The bathroom was not clean. The bathroom curtain and walls were mouldy. The roof top was hot with only 1 large fan. The breakfast was fine. The only good thing about this hotel are the staff who were very helpful and friendly, they are its biggest asset. The photos of the swimming pool in booking. Com are quite deceiving. The pool is so small with only two lounge chairs. The hotel was not worth the price.
by IdaLonnstrom on
Very disappointing! Service was really bad. We had to rearrange the dates of our stay, but had to pay the full amount because the hotel drew the money from my account the day before arriving (and they are not supposed to do that!). The room was ok, breakfast - nothing special, but the pictures on different sites are misleading - the hotel doesn't look like the pictures in reality. The restaurants was supposed to open and serve food at 6 p.m. but when we went their they didn't serve until 7 p.m. and the roof top restaurant only had one vegetarian dish. Location was terrible! It's supposed to be central, but we had to walk, take auto or even boat to get to different places.
Not at all Impressed
by Vikassadhotra on
We booked a standard king size room whereas we were allotted a standard twin room. The room was small and not at all matching with the pictures online. The bathroom was also not upto the standards. The hotel is very small and not at all looks same as it looks in pictures. However bed was comfortable. The TV was functional but without any Hindi and English entertainment channels. The swimming pool looked like a small water tank. The gym was not at all functional and seemed to be under repairs. Even the wifi password was to be asked for. It should have been given with the key. Further wifi appeared as if the hotel has not paid its bill and it was the slowest connection i used.The restaurant was the slowest in the country. We ordered lunch and it took them almost one hour to show us the glimpse of food. The staff at restaurant needs to improve their behaviour and looks towards the guests. It seemed to me as if they were doing some kind of favour to me. We entered to have our breakfast and right from plate to cutlery to items were required to be asked for. Quite strange it was. Their demeanour was also not comforting. I felt so perplexed as to should I have my breakfast or I leave. My sincere request to the management to please look into all this otherwise beautiful building will not solve the purpose for too long. There are so many options available in and around. Then why should people waste their money on you? Thanks.
by T B C on
I booked this hotel after reading good reviews online. and the reviews were bang on mark! it's location is first positive, just 100 MTRS from Lissie metro station. it's very near to Kochi town railway station and near to m G road. it's a large hotel with lots of rooms, also has nicely equipped gym and beautiful swimming pool at top. good restaurant serving limited variety of food on order but with good taste. staff members are friendly and we'll responding. but few cons also, rooms are adequate in size but bathrooms are very small. hotel doesn't provide normal drinking water in rooms , you have to buy costly bottled water! this is in contrast to pm s call to avoid single use plastic! overall nice place to stay at Kochi if you are inclined to roam in the city instead of staying at room.
More of a hostel than a hotel!
by 24swapnak on
I had been here with my family of 18 people the youngest being 3 years and the oldest being 66. We had booked 5 rooms in this hotel. As soon as we entered and after the check in formalities we were told not to make noise as the rooms are not sound proof and others will get disturbed. I completely agree we must not disturb other's privacy but how can they expect 18 people who have come for vacation not talk and have fun in their own rooms. We got call twice in our room to talk softly. If there are 6 people in a room discussing over something how can you lower the volume? The hotel should have sound proof walls. The reception staff was no less then a warden in a hostel always checking our volumes even while we were checking out. Apart from this, the hotel is clean and the breakfast is also decent but the photos shown on travel site seemed to be little photoshoped. The rooms look spacious on websites but are little small in reality. I wouldn't suggest this hotel if you are a big group on a vacation after all the volume matters!
Family Suite was ideal for our family of 4
by ASI61Qatar on May 30, 2018
Balcony gives increased sense of space due to floor length glass doors
by Adurag on May 27, 2018
Suggest a traveller asks for a picture of the room before booking.
by hamida k on March 16, 2018
Don't bother with balcony, does not really add value
by karminfredrik on February 17, 2018