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Room 1:
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Children Below 12 years
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Rating 3.0/ 5 , based on 93 Review(s) Price: Rs. 1,499
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Pineridge Hotel, Darjeeling

Sat, 11 Apr – Sun, 12 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Pineridge Hotel

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Overall Rating

2.8 / 5

(based on 21 review(s))

Verified

Rating Summary

  • Comfort21
  • Cleanliness17
  • Facilities Available21
  • Staff Service17
  • Room17
  • Value for money21
  • Location17
  • 2.8
  • 2.6
  • 2.2
  • 2.1
  • 2.7
  • 2.8
  • 4.3
  • 2.4

    Poor!

    What's Good: Location

    What needs to improve : Service is pathetic, not enough light in rooms, staffs behavior not good....

    Reason For Rating : Service is pathetic, not enough light in rooms, staffs behavior not good....

  • 1.9

    Poor!

    What's Good: totally bad experience

    What needs to improve : poor service and maintenance.

    Reason For Rating : poor service. not TV, Attendant, Dirty and unhygienic hotel.

  • 4.1

    Very Good!

    What's Good: Locatin & ambiance is good...service up to the mark.

    What needs to improve : Promptness in service is required

    Reason For Rating : Location & ambiance

  • 2.9

    Average!

    What's Good: Heritage

    What needs to improve : Maintenance

    Reason For Rating : Room are big but not maintaining

  • 3.3

    Average!

    What's Good: Vhgvc

    What needs to improve : Vyyvuii

    Reason For Rating : Vhgvu

  • 2.6

    Average!

    What's Good: View

    What needs to improve : Service

    Reason For Rating : You are mentioned tea preparing kit presents but not there

  • 3.1

    Average!

    What's Good: Location , British feel

    What needs to improve : Quality of things and staff

    Reason For Rating : Just its in a centrally located place which is the mall. Rooms are old looks broken , got broken couch , hot water was there though. Staffs are late to response , if you dont care much about stay its good because of its location mainly.

  • 3.1

    Average!

    What's Good: Water supply is good. Bathroom was clean.

    Reason For Rating : Service is not up to the mark. Position of the hotel is excellent.

  • 1.7

    Poor!

    What's Good: Location is good.

    What needs to improve : Room like hunted

    Reason For Rating : This hotel not good. room is dirty. Room light no bright. Like hunted house.

  • 2.9

    Average!

    What's Good: It's location

    What needs to improve : Improper service by the staff to the customer

    Reason For Rating : Bath room accessories properly be maintained. Also be the electrical accessories.

  • 3.6

    Very Good!

    Reason For Rating : Just increase the facility

  • 3.9

    Very Good!

    What's Good: Hotel location is good.

    What needs to improve : Service

    Reason For Rating : Hot water was not sufficient, first day we were not able to see TV due to non availability of Set Top Box.

  • 1.0

    Poor!

    Reason For Rating : horrible, irresponsible, non facilated

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Not cleen no good service

  • 4.0

    Very Good!

    What's Good: Location was good

    What needs to improve : Bathroom door glass was broken

  • 3.6

    Very Good!

    What's Good: Best location

    What needs to improve : Ok

  • 2.9

    Average!

    What's Good: Proximity to the mall

    What needs to improve : The service or the customer responsiveness is really pathetic

  • 3.0

    Average!

    What's Good: hotel is good & is situated near mal.The rooms were good but bedsheet & other furnitures were not very clean.We stayed there at room no.203 for 3 nights.There was not much charging point in the room.

  • 1.3

    Poor!

    What's Good: Rooms are not clean as well as not attended till your stay in the hotel.

  • 1.0

    Poor!

    What's Good: probably my WORST EVER hotel stay anywhere in the world ... I had an advance booking for 3 nights and all paid up in advance but checked out after the first night itself and moved to another hotel. location-wise, PineRidge is sitting on a gold-mine but total lack of maintenance and service kills the experience the moment you step in. a huge property - a colonial palace with probably over 70-80 rooms - it is today wallowing in dust and neglect. the place was more or less deserted with only a few guests and the rest of the hotel with it's long, dusty corridors and nooks and corners were unnerving even in the day. I came back at 10.30 pm after dinner and found the door was locked with no one to open it ! ultimately another guest had to come down and open the door ! Darjeeling has hundreds of hotels and I would not recommend this one to any traveller unless he/she has no other option. a total thumbs-down.

  • 4.0

    Very Good!

  • Overall Rating

    "Pineridge Hotel"
    3.0 Pineridge Hotel

    (based on 93 reviews)

  • Traveller Rating

    • Terrible 24
    • Poor 12
    • Average 24
    • Very Good 25
    • Excellent 8

  • Best low budget hotel in best place of Darjeeling

    by theahmadsharif on

    We were 3 friends and stayed one night in June 2018 and they charged 1500 INR. Pros 1. It is located in Darjeeling Chowrasta which is the center point of Darjeeling. 2. You can eat and buy foods from walking distance. 3. Antique interior, bathrooms and rooms are spacious. 4. Fair price. You will never get this price in this place in Darjeeling. Cons: 1. Floor and bed sheet were dirty. 2. TV did not work and no wifi facility. 3. Too quiet and some guest drinks wine openly in hotel premises. 4. Do not stay if you are in a family trip. 5. No hot water facility. Conclusion: If you plan trip with your friends and looking for a budget hotel then I highly recommend this hotel.

  • Location of the Hotel is Great...!!!

    by MakPal9432 on

    The Location of the Hotel is Great, Stone Throw Away from The Mall...!!! The Rooms are Spacious but not that Clean and a little bit dark...!!! The Price is Affordable...!!! The Staffs are not that Friendly...!!! The Room Service is a Big Problem...!!! The building is pretty old...!!! The best part about this Hotel is the Location...!!! If they can provide cleaner rooms & provide better quality service then it would be a Great Hotel for Stay...!!!

  • A sudden trip

    by jinnat7kamal on

    I am so much in love with pineridge hotel that I m going again in October. Every one are very friendly. It's a kind of British heritage boutique hotel and resort. Vert antique and unique decoration. All the furnitures are made of mehguni wood and they have a fire place inside the room. Price is also very reasonable.

  • A journey into history

    by S0umyadeepGh0sh on

    I stayed here twice. Once with my wife and 2 years old son in January and once with 8 family members in April. Last time we stayed in 3 interconnected rooms with fireplace. I enjoyed the stay here. We didn't depend much on room service. As it's near by Mall Road, there are plenty of eateries around.

  • One night stop over to experience the real Darjeeling..

    by Sangeeta D on

    A colonial structured hotel, just near The Mall. If anyone wanted to stay near The Mall and enjoy the shopping and foods there.. it's a good option. The rooms are large and carpeted, well furnished with european style furnitures with attached huge bathroom and big bath tub. Well, everything is old enough and needs some maintenance. Still good for one night stop.

  • no room is good

    by raju m on August 24, 2017

  • Horrible Hotel. DO not stay there by all means !

    by kaushiksinha1972 on June 11, 2017

  • Deluxe room is good with fireplace and clean environment.

    by PayelA6 on April 17, 2017

  • Rooms are big but not worth staying.

    by deyshyamal2003 on March 16, 2017

  • our room was102. it was good but maintenance is not up to the mark.

    by Nandini M on October 27, 2016