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Sun, 23 Dec – Mon, 24 Dec (1 Night) | 1 Room | 1 Guest
queens pearl inn turner road ,near isbtclement towndehradun, Dehradun , 248002 | Show on Map
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by Trip824696 on October 8, 2018
We had booked this hotel, basis its locality and the pictures put on OYO. We really thought it as a premium hotel and didn't mind paying the high charges. When we reached the hotel, we couldn't really locate it. There was no sign board apart from oyo painted on the wall. When we asked the guard, he directed us to a small corner which was their reception. We were 3 of us and needed a spacious room. The manager told us that there were 2 rooms, and we could select whichever room we wanted. He sent the guard with us to see the 2 rooms. The first room we saw was on the ground floor, with a king size bed. He promised us that he would arrange for a mattress for the third person. We decided to check the other room. The other room was on the chhajja floor. We initially liked the room, although it had no windows at all, we decided to go with it as it had a king bed and a single bed, perfect for us. We settled there for a bit but then realised, the room was bang opposite the staff quarter, which looked like a very shady room. The look to the door didn't lock and the landline in the room wasn't working either. Hence we decided to take up the room on the ground floor eventually. there was no one to help us to transfer the bags from one room to the other. We moved to our new room and immediately realised, this room was equally bad.I am attaching pictures of the condition of the room. Also mentioning below why I have rated this hotel as terrible. 1. The room and furniture had gathered dust 2. The tiles had ripped off 3. The tiles in the bathroom were dirty 4. The paint on the wall had chipped off 5. The flush had broken 6. There was no jet spray to the WC 7. There was a used soap, with a stray hair on the soap, on the soap holder 8. There was no open window. The existing window was covered with plasticky sheets, and a TV was hung against it. There were open areas in the corners of these sheets, which butchered our privacy 9. The only wardrobe in the room didn't shut. It remained open for the whole time 10. The bedsheets were not clean. The cover on the razai didn't shut close. There were holes on the bedsheet covers. My mom didn't sleep the whole night as she was freaking out 11. The path towards the room was extremely shady 12. When we were leaving the room, there was a short circuit in the room 13. We never got an extra bedding for the third person and we all had to squeeze on that one king size bed 14. No free WiFi, made it worse I paid hell lot of money for the service I got in the hotel. I feel cheated !!!
by VasanthR92 on January 24, 2018
Staffs are helpful in getting us two wheeler for rent. They dont have electric heater in room. Blanket is not clean. One side of bed becomes wet cause of some reason. Complementary breakfast is good. Location is far from city and I took a auto to reach this place from railway station. Auto driver is so arrogant and plucked me Rs.200.
by Sanjay Kumar S on October 12, 2017
I visit this hotel frequently. The hotel, it's service and facilities are wonderful. It has been observed that lot of improvement has been seen in this month. I wish to visit again in near future whenever required and also suggest peoples to opt service.
by Sanjiv S on October 11, 2017
Hotel management had taken drastic measures based on my quarter feedback and extensively worked to improve services. Improvement was significant and highly appreciated. Food quality contributes to new homely type, hygienic and tasty. Favorites and services were very good this time. Response of hotel team excellent. Would recommend all and will visit again. Sanjiv from Gurgaon.
by Chanchal P on October 10, 2017
Value for money. Excellent lodging n boarding. Highly Recommended for a family stay, couples. Staff treatment and response is best. Hygiene is excellent. Car service provided on call. Food is hygienic and home made taste. I enjoyed all dishes. Would surely come back.
by Anirudh_1905 on December 23, 2016
by Manandani on September 10, 2016
by Vishmon on August 20, 2014
by Jill W on April 2, 2014
by SheelGautam on January 28, 2014
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
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