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Tue, 19 Nov – Wed, 20 Nov (1 Night) | 1 Room | 1 Guest
by Siddhu4peace on October 31, 2019
We chose this hotel as it was mentioned as close to city. But it is quite far from MG road which is the main road for shopping and loosening up. There is a taxi stand at walkable distance but they will drop you at the stand which is still a steep slope from MG road. So ultimately u'll have to get a private cab which will cost you 150 to 200 one side. The food served is not local at all. Mainly aloo paratha, poori, omelette etc. There aren't any options for dinner close by. The room offers good view if u are on the floor just below the reception. Intercoms don't work. They have provided mobile numbers for urgencies which won't be received most times. House keeping not available in morning, night. Hot water can be obtained only on a particular setting, which u will know only if you complain. In our 2 day stay, set top box was not charged. On the last day after lot of argument we could watch news. Too much cost cutting I guess. Coming to the dining area, they have a seperate bar section. But most people were having drinks occupying 3-4 tables and talking and laughing very loudly which was very annoying for other families. They were not with families there, so could easily sit in the bar, but on complaining about this, the manager supported them and asked us to have our dinner in our room if we had problem. Both Mangers lacked basic hospitality and were behaving as if they are doing a favour. Also don't understand why they charge so high with such pathetic service. They don't even have to maintain fans and ac in room. 2 stars given just for the size of room and as it was clean. Would definately avoid if I ever visit again. There are definately better options close to central Gangtok.
by sidgautam123 on September 17, 2019
Revisited this hotel, had a great experience. Superb food, clean & cozy rooms, great view and warm hospitality. Located near Lemon Tree Hotel, close to district court, parking is available. Room and food prices are value for money. Staffs here are very courteous. Highly recommended to people visiting Gangtok.
by BackPacker553856 on April 16, 2019
I was there in this hotel for 3 nights 4 days,the rooms are big and clean but the staff here is horrible, they don't have proper co-ordination amongst themselves, I ordered Dalkhichdi for my kid after half an hour the staff boy said "abhi toh nahi ho payega" I ordered veg Manchow soup they served non veg that too after one and half hr,the staff is very very lazy they keep on watching TV whole day,the food too smells of some kind of oil, the Upma was halfcooked no taste nothing they don't know to cook,plz do not book this hotel specially if u are travelling with your kid.Very very bad n poor service horrible u people are.....
by Fatima R on March 16, 2019
Visited the place in the month of March Rooms are big and clean.. but the restaurant staff and management has very poor or no skills at all We asked for a bowl and a spoon to feed the baby, to which the manager said it would take an hour to send it across our room Our room was just opposite the restaurant And it would take an hour to send the spoon and a bowl We ordered for some tawa rotis with chicken do pyaza The chicken was tasty so were the rotis, hot and fresh. We called for one more roti which took more than 45 mins to come The next day same thing happened We waited More than an hour for 1 tawa roti And the last night we called for dinner at 8:15 and the dinner got delivered to us at 9:45 that too just half the ordered got delivered Rest of the items they forgot to note down so we asked the waiter to get it upon which he said that the chef had already left for the day And we the only couple with 2 small kids Instead of sending food on time , they sent the food at the end without even sending all of it All of us are just little little food Very very disappointed with the service of this hotel Would never ever recommend it to anyone Pathetic
by Shefalibahl on February 26, 2019
No electricity! Bad staff..! Bad food! Even the map takes you to wrong route..y the hell is the hotel even open When asked for electricity.. I was told to talk to my agent who got me into this hotel. Please don't book this hotel.
by joydeb009 on March 10, 2018