Placed at a distance of 5 km from Bakthang Waterfall, Denzong Shangrila is a hotel in Gangtok, offering complimentary breakfast service and free internet access to its guests. The property is easily accessible from the Greenfield Airport Pakyong which is 33 km away.
The 4-storied hotel has 29 spacious rooms inclusive of amenities like wardrobe/closet, minibar, tea/coffee maker, desk, sofa, television, telephone, wake-up service and attached bathroom with geyser. Denzong Shangrila features conveniences like restaurant, banquet facilities, bar, business center, coffee shop or cafe, concierge, travel counter, lounge, health club, laundry facilities, medical services, 24-hour front desk, airport shuttle (surcharge), express check-in/check-out, ironing service, gym, 24 hour power supply and parking space.
One can reach this Gangtok hotel via travel hubs such as SNT Bus Station (2 km) and Mainline Deorali Taxi Stand (4 km). Places worth a visit include Sikkim Himalayan Zoological Park (6 km) and Kanchendzonga Amusement Park (13 km).
Highlights
Amenities
Best ever prices for your stay
Save your money now by making a reservation today.
The overall stay was fantastic. The view from the restaurant is beautiful
We were a group of 10 ppl and really enjoyed the stay.
The suite room is spacious and is comfortable. Recommended to all to try it out
Not hotel its a lodge
by bodyshopggn
on June 14, 2018
Mmt called the hotel its a 4 star property i can't recommend to any one to go there its a 3rd class lodge hotel in street in front of hotel you can't stand over the road or if you going somewhere you can't booked a taxi from the front office member he was fixed a commission fixed from taxy driver or food the street food was good but hotel food i can't explain my history but i requested to viewer plz don't book the hotel.
Absolutely avoid: Overpriced on every aspect, staff is utterly incompetent
by ScorpioOnWheels
on June 14, 2018
To begin with, this hotel expects you to carry your own luggage from the road till the lobby. Room 306 that was provided to us is probably smaller than a 3AC compartment of Indian Rail. Bathroom door blocks the wash basin, so slither your way whenever you need to use the bathroom. There is no cellular network in there and the wi-fi doesn't even show up. On pointing these out, the staff behaved as if they didn't hear us. First night was spent with zero connectivity to the outside world. Next night on we shouting at them they reluctantly provided the wifi details of the adjacent hotel which belongs to the same group.
Sikkim boasts to be a green state and you will see avoid plastic signs everywhere. Apparently the staff never knew this. On repeatedly asking for RO water instead of plastic bottled water, we were provided a jug only once during the full stay.
Staff took away towels while cleaning the room and didn't bother to replace them. Same case with drinking water.
Porter during check out threw our luggage inside the taxi when he realized we are not going to tip him to his expectation. Horrible!
They charge 4 star rates but roadside dhabas have better service standards and customer focus.
Avoid at all costs!
Decent rooms but not so good hotel staff
by MrsRana
on June 10, 2018
The hotel has some beautiful Mandala Art Pieces but the overall experience wasn't great.
Here's why:
Room was not cleaned on time. We left the hotel early morning like 8 am & did specifically asked the reception guy to get the room cleaned but even at 3:30 pm, there was no cleaning done.
Food takes a long time to be delivered even a simple coffee takes close to 30 min to be served. :(
They don't care about your feedback. No one at the time of check out bothered to ask for our feedback. No Thank you or even a smiling face. You pay & you get lost.
We even left our umbrella by mistake at the time of check out & guess what, there is no call whatsoever on the same from hotel.
There is no balcony or view whatsoever from the room. The windows open to a building opposite the road.
They have decent property, furniture etc but if the staff is so snobbish & useless.
Decent Hotel
by neham04
on June 5, 2018
We had a good experience staying in this hotel during our stay in Gangtok. The staff is extremely helpful and cooperative. The hotel is housed with most of the modern facilities and is well maintained. The food served in its restaurant is excellent. The only downside is the small size of the rooms and the early morning vehicular noise coming from the roads. Make sure you book the rooms which are front facing to have a good view of the city and mountains.
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Simply avoid, never even look for any rooms here
by ScorpioOnWheels
on June 14, 2018
Can't suggest!
by MrsRana
on June 10, 2018
neat & clean well decorative
by poddarrajendra
on May 7, 2018
The suites are exquisite
by Ayan P
on March 4, 2018
Roof top restaurants
by VKS88
on March 3, 2018
Hotel Amenities
Services
Banquet facilities
Business center
Concierge
Luggage storage
Lounge
Laundry facilities
Medical services
24-Hour Front Desk
Express Check-in/Check-out
Ironing Service
24 Hour Power Supply
Lift
Room service
General
Bar
Wheelchair Access
Coffee shop or cafe
Breakfast Services
Health club
Elevator
Restaurant
Safety & Security
24-Hour Security
Parking & Transportation
Travel counter
Parking
Airport Shuttle (surcharge)
Media & Entertainment
Internet Access
Activities - Indoor & Outdoor
Gym
Hotel Policies
Check-in
From 1:00 PM
Check-out
Until 12:00 AM
Rooms
29
Floors
4
Cancellation/prepayment
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.
The primary guest must be at least 18 years of age to check into this hotel.
As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
Yatra.com will not be responsible for any service issues at the hotel
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Excellent
Not hotel its a lodge
Decent rooms but not so good hotel staff
Decent Hotel
Simply avoid, never even look for any rooms here
Can't suggest!
neat & clean well decorative