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Thu, 28 Nov – Fri, 29 Nov (1 Night) | 1 Room | 1 Guest
by Viresh on May 08,2019
What's Good: Room size and location.
What needs to improve : Room service .
Reason For Rating : Location of Hotel was nice also the rooms were speciaous but the hotel service was pathatic . No service before 7:30 am. food has been served after almost 40 minutes. No curtsies to speak polite to the customer even by the manager. No online payment facility in today's time . I have to go to ATM and withdraw cash for the same. All in all I will not recommend this hotel to anybody!!
by sagar on Apr 28,2019
What's Good: Good Service quality
What needs to improve : I didn't find anything not to like
Reason For Rating : The hotel Manager Mr. Mayur was very helpful. All the staff's were very nice by nature. The cleanliness of room was maintained. The service quality was up to the mark.Overall pleasent stay.
by SWAPAN on Apr 24,2019
What needs to improve : nothing
Reason For Rating : Hotel service and room
by G on Apr 02,2019
What's Good: nice staff, nice location
What needs to improve : check in time
Reason For Rating : warm welcome with smile, nice breakfast, nice rooms newly renovated
by Subhadeep on Apr 01,2019
What's Good: Clean room
What needs to improve : Food
Reason For Rating : food quality and breakfast
by Poonam on Mar 26,2019
What's Good: The location and the room
What needs to improve : I sayed there for three nights and inspite of informing that the Bedspread was not clean the staff did not changeit .
Reason For Rating : It is located near a children's park. Rooms are spacious, breakfast is good and staffs are nice.
by kampan on Mar 22,2019
What's Good: staff behaviour
What needs to improve : for location and water pressure
Reason For Rating : we were on third floor rooms,water pressure was very low in wash room , pressure pump is needed for better service , also hotel authority must arrange roller bed for extra bedded person except providing mattress.
by Venkata Rama Subbarao on Mar 11,2019
What's Good: Location &response from management
What needs to improve : All ready rated
Reason For Rating : By improving facilities in rooms by providing room heaters ,completing renovation work which is currently taking
by Swapnil on Jan 27,2019
What needs to improve : Wifi was on lower speed might be due to bad weather.
Reason For Rating : Good Ambience, Location near by MG Market.. Hot Water, clean room, good service and amazing buffet breakfast of highest quality.
by Sreekanth on Jan 26,2019
What's Good: Good location
What needs to improve : Ok
Reason For Rating : Good
by BISWAJIT on Dec 30,2018
What's Good: Nothing much. As usual
What needs to improve : Pretty much everything
Reason For Rating : Better linens could be provided. Staff behaviour to be improved. Food is poor.
by Piyush on Dec 26,2018
What's Good: The food was delicious..
What needs to improve : The staff was not good, leaving the owner and bathrooms were not clean, there was always a bad smell in the room because of the bathroom and the flush was not working.
Reason For Rating : The bathrooms of the hotel should be cleaned enough, so there might be no bad smell left and all the equipments of the bathroom must be checked before the member arrives.
by dineshbabup2019 on November 10, 2019
We came for a honeymoon and found this hotel very good and cosy. Location is very nice. Food quality is superb. Staffs are well mannered and very very cooperative we enjoyed the local tpur of gangtok as well assisted by the manager.
by hhycak on November 8, 2019
It was a very nice stay with all the good ambiance and very cooperative and friendly staffs food was amazing location of the hotel is at the center of the city just near mg Marg rooms are clean and hygenic.
by Nomad30722754041 on November 8, 2019
Stay was good rooms was good hotel staff was good . We were family group from Assam Barpeta. We had booked 20 rooms at MAP and was satisfied overall. Hotel is of three star category and very close to mgmarket
by Esha M on October 24, 2019
Planned A North Sikkim trip with Mr.Mayur Aswani,he made all the arrangements for us,the entire trip was wonderfull no complaints at all.His efforts are really appreciable. Stayed a day in Dew Pond,Rooms are very spacious and clean with all basic amenities.Hotel is in prime location just a walking distance from MG Road and wonderfully decorated.Staff's services are really good,always greeting us with a big smile...We are so amused with the services for Mr.Mayur that we wish to visit to again really soon...
by sonus957 on October 22, 2019
I visited dew pond 4 months ago and yesterday I came back again. Everything was same now changes. Quality of service, quality of food and staff behaviour all were up-to the mark it was a comfortable stay again. Thanks team dew pond!!
by Madhuvan1952 on June 22, 2019
by sandipanchatterjee20 on May 13, 2017
by lyntondsouza on June 5, 2016