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Book Rooms at Hotel Dew Pond - Prices Rs. 1400

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 4.5/ 5 , based on 68 Review(s) Price: Rs. 1,440

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Hotel Dew Pond, Gangtok

Thu, 28 Nov – Fri, 29 Nov (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Dew Pond

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Overall Rating

3.8 / 5

(based on 12 review(s))

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Rating Summary

  • Comfort12
  • Cleanliness12
  • Facilities Available12
  • Staff Service12
  • Room12
  • Value for money12
  • Location12
  • 4.0
  • 3.8
  • 3.5
  • 3.6
  • 4.2
  • 4.0
  • 3.8
  • 3.1

    Average!

    What's Good: Room size and location.

    What needs to improve : Room service .

    Reason For Rating : Location of Hotel was nice also the rooms were speciaous but the hotel service was pathatic . No service before 7:30 am. food has been served after almost 40 minutes. No curtsies to speak polite to the customer even by the manager. No online payment facility in today's time . I have to go to ATM and withdraw cash for the same. All in all I will not recommend this hotel to anybody!!

  • 4.9

    Excellent!

    What's Good: Good Service quality

    What needs to improve : I didn't find anything not to like

    Reason For Rating : The hotel Manager Mr. Mayur was very helpful. All the staff's were very nice by nature. The cleanliness of room was maintained. The service quality was up to the mark.Overall pleasent stay.

  • 4.9

    Excellent!

    What needs to improve : nothing

    Reason For Rating : Hotel service and room

  • 4.4

    Very Good!

    What's Good: nice staff, nice location

    What needs to improve : check in time

    Reason For Rating : warm welcome with smile, nice breakfast, nice rooms newly renovated

  • 3.3

    Average!

    What's Good: Clean room

    What needs to improve : Food

    Reason For Rating : food quality and breakfast

  • 4.1

    Very Good!

    What's Good: The location and the room

    What needs to improve : I sayed there for three nights and inspite of informing that the Bedspread was not clean the staff did not changeit .

    Reason For Rating : It is located near a children's park. Rooms are spacious, breakfast is good and staffs are nice.

  • 3.4

    Average!

    What's Good: staff behaviour

    What needs to improve : for location and water pressure

    Reason For Rating : we were on third floor rooms,water pressure was very low in wash room , pressure pump is needed for better service , also hotel authority must arrange roller bed for extra bedded person except providing mattress.

  • 2.9

    Average!

    What's Good: Location &response from management

    What needs to improve : All ready rated

    Reason For Rating : By improving facilities in rooms by providing room heaters ,completing renovation work which is currently taking

  • 4.6

    Excellent!

    What needs to improve : Wifi was on lower speed might be due to bad weather.

    Reason For Rating : Good Ambience, Location near by MG Market.. Hot Water, clean room, good service and amazing buffet breakfast of highest quality.

  • 4.0

    Very Good!

    What's Good: Good location

    What needs to improve : Ok

    Reason For Rating : Good

  • 2.3

    Poor!

    What's Good: Nothing much. As usual

    What needs to improve : Pretty much everything

    Reason For Rating : Better linens could be provided. Staff behaviour to be improved. Food is poor.

  • 4.1

    Very Good!

    What's Good: The food was delicious..

    What needs to improve : The staff was not good, leaving the owner and bathrooms were not clean, there was always a bad smell in the room because of the bathroom and the flush was not working.

    Reason For Rating : The bathrooms of the hotel should be cleaned enough, so there might be no bad smell left and all the equipments of the bathroom must be checked before the member arrives.

  • Good delicious breakfast and food.

    by Madhuvan1952 on June 22, 2019

  • room no 304 & 302

    by sandipanchatterjee20 on May 13, 2017

  • Rooms on the Right Side have good City and Valley View.

    by lyntondsouza on June 5, 2016