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Book Rooms at Neelams The Grand - Prices Rs. 3200

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 3.5/ 5 , based on 638 Review(s) Price: Rs. 3,000

Neelams The Grand, Goa

Thu, 26 Jul – Fri, 27 Jul (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

4 / 5

(based on 70 review(s))

Verified

Rating Summary

  • Comfort70
  • Cleanliness52
  • Facilities Available70
  • Staff Service52
  • Room52
  • Value for money70
  • Location52
  • 4.0
  • 4.2
  • 3.8
  • 3.9
  • 3.9
  • 3.8
  • 4.3
  • 5.0

    Excellent!

    by guest on Jun 23,2018

    Reason For Rating : Good service and clean rooms

  • 4.1

    Very Good!

    by Pankaj on Jun 18,2018

    What's Good: Location

    What needs to improve : Ground floor rooms

    Reason For Rating : I stayed earlier also.

  • 5.0

    Excellent!

    by Kalpesh on Jun 14,2018

    What's Good: location and the service

    What needs to improve : there is no anything which I didnt liked

    Reason For Rating : Great experience

  • 4.9

    Excellent!

    by Valued Patron on Jun 09,2018

    What's Good: Excellent for family staying

    What needs to improve : We stay 2adults and 2 children Extra bed not arrange

    Reason For Rating : Worth of cost and good rooms and good food.

  • 4.7

    Excellent!

    by Aditya Aryan Jha on Jun 04,2018

    Reason For Rating : Amazing

  • 2.7

    Average!

    by Bharat on May 15,2018

  • 4.7

    Excellent!

    by sanjay on May 12,2018

    What's Good: Service

    What needs to improve : Nothing

    Reason For Rating : It was awesome had a nice stay service good from yatra nd from hotel aswell

  • 4.9

    Excellent!

    by Amritpal on Apr 28,2018

    What's Good: Room was clean and tidy

    What needs to improve : There was nothing that I dont like about hotel

    Reason For Rating : I had booked the hotel for 5 nights and that was awsome, as per my point of view the service of hotel was very good

  • 3.9

    Very Good!

    by Purva on Apr 25,2018

    What's Good: Room

    What needs to improve : Not much variety of food

    Reason For Rating : Hotel can increase the food variety

  • 4.7

    Excellent!

    by Shubham on Apr 21,2018

    Reason For Rating : The hotel ambience is very good .

  • 4.3

    Very Good!

    by Rahulkumar on Apr 04,2018

    What's Good: Location & Food

    Reason For Rating : Overall all good

  • 3.1

    Average!

    by vinay on Apr 03,2018

    Reason For Rating : Room is not up to mark, television is not working

  • 5.0

    Excellent!

    by Parveen on Mar 22,2018

    Reason For Rating : Very good

  • 2.6

    Average!

    by abhishek on Mar 13,2018

    What's Good: The location their staff and food,

    What needs to improve : everything apart from what I like

    Reason For Rating : The Location of hotel is very good, and food is also very delicious, but the service of hotel is pathetic, they will without intimate can give the room on 3rd floor where lift facility is not there, apart from this cleaning of room is happened after 2pm, service staff are nice and co-operative but manager of their are not at all good, over all experience of mine is ohk just because of the hotel location and food. my suggestion is that when you are charging a huge amount for service, then excellent service should be there

  • 4.7

    Excellent!

    by Varun on Mar 01,2018

    What's Good: Location & Comfort

    What needs to improve : Service Request

    Reason For Rating : Happy with stay & room upgarde.. but not happy with service team staff, we requested for Cake only on my Sister's birthday but no positive action taken from hotel's team

  • 4.7

    Excellent!

    by Puneet on Feb 27,2018

    What's Good: Service

    What needs to improve : Little bit renovation is required

    Reason For Rating : Nice and comfortable stay Staff was courteous and helpful

  • 4.3

    Very Good!

    by guest on Feb 18,2018

    Reason For Rating : The waiter and house keeping staff is more professional than the ladies on reception.They even dont know how to manage the billing the handling the customer and your billing process should be more flexible(arranging of food bill and etc). Swimming pool should be more clean.

  • 3.3

    Average!

    by guest on Feb 15,2018

    What's Good: Food and drinks reasonable and worth

    What needs to improve : Staff at reception

    Reason For Rating : Lemme start with positive feedback- pick and drop service was good , cleaning boy and waiters were friendly , main reason of giving 5 out 10 is FOOD , food was very well cooked and tasty , food and drinks 100% worth swimming pool was 7/10 and now negative feedback - no bright lights in room very depressing dark rooms (yellow bulbs only ) reception staff very rude not at all professionals , when you call at reception they will say they will call u in 2 mins and you have to call twice in 20mins then they will resolve your query. So it was 50-50

  • 4.9

    Excellent!

    by Ashish on Feb 14,2018

    What's Good: Room service

    What needs to improve : late check In

    Reason For Rating : awesome

  • 3.0

    Average!

    by Manu on Feb 06,2018

    What's Good: Location and newly built rooms

    What needs to improve : Room service, daily maintenance

    Reason For Rating : Room service could have been better,

  • 3.3

    Average!

    by Ashish on Feb 04,2018

    What's Good: Room size

    What needs to improve : If you book through app be prepared to get the road side looking room. Food is below par and expensive which doesn't make sense. Wi-Fi is available only in lobby and swimming pool which is awkward. (We live in 21st century). Wi-Fi is a necessity not a luxury anymore.

    Reason For Rating : No Wi-Fi in the room. Wi-Fi is available only in lobby or swimming pool. They charge for even a plate or spoon ordered in the room because outside food is not allowed. Ridiculous. Drop facility incharge are supportive but they behave like a transporter rather than a hotel staff.

  • 4.4

    Very Good!

    by Mumtaz on Jan 28,2018

    What's Good: Location

    What needs to improve : No lif5 for premium rooms

    Reason For Rating : Maybe just do up the place a bit. It is old property so a bit of painting or just spruce it up ..... just give it a face lift.

  • 4.6

    Excellent!

    by Rajeev on Jan 04,2018

    What's Good: Location & hotel

    What needs to improve : Checkin timming

    Reason For Rating : Good location and hotel is good.

  • 1.0

    Poor!

    by gaurav on Jan 04,2018

    What's Good: Nothing

    What needs to improve : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

    Reason For Rating : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

  • 5.0

    Excellent!

    by Swati Khandelwal on Dec 29,2017

    What's Good: Service

    What needs to improve : Rooms could have been better

    Reason For Rating : Had a pleasant stay in hotel booked through yatra

  • 4.1

    Very Good!

    by Priyanshu on Dec 23,2017

    What's Good: Room space, location

    What needs to improve : Breakfast, old property, rude staff

    Reason For Rating : Negatives - Breakfast is not good, less services, looks old property, high restrictions. Positives- Spacious room, cleaned room, good location

  • 4.0

    Very Good!

    by Shaleen on Dec 19,2017

    What's Good: Ambience

    What needs to improve : Absence of Lift

    Reason For Rating : I am satisfied with my experience with Yatra.

  • 4.6

    Excellent!

    by Valued Patron on Dec 18,2017

    What's Good: Food and hospitality

    What needs to improve : Staff and location

    Reason For Rating : Sharing my experience

  • 5.0

    Excellent!

    by Tanmay on Nov 22,2017

    What's Good: Everything

    What needs to improve : Nothing as such

    Reason For Rating : Amazing ambience and hospitality. Thank u so much :)

  • 4.6

    Excellent!

    by Hirr on Nov 20,2017

    Reason For Rating : Excellent service

  • 5.0

    Excellent!

    by Prakash on Oct 25,2017

    Reason For Rating : Very good

  • 2.0

    Poor!

    by Satish on Oct 24,2017

    Reason For Rating : no online information about premium vie and due to this hotel gave back side view room which is worse . no bathtub which was shown in online photos.

  • 4.9

    Excellent!

    by Santosh on Oct 21,2017

    Reason For Rating : Good family environment. Hygiene and well maintained

  • 1.6

    Poor!

    by Smriti on Oct 17,2017

    What needs to improve : Room service, housekeeping, room view. I was allotted the back most room on the property with no view at all.

    Reason For Rating : The hotel staff and their room service was pathetic. Never going to Neelam the grand again. The room had no view at all..just a back road view with a garage. Not worth the money they charge.

  • 4.3

    Very Good!

    by santosh on Oct 12,2017

    Reason For Rating : Recepetion staff was not good. The welcome I was expecting in 4 star it was not accordingly.

  • 2.6

    Average!

    by Shailesh on Sep 23,2017

    What's Good: Location

    What needs to improve : Behavior

    Reason For Rating : Yatra is good,

  • 4.0

    Very Good!

    by guest on Sep 16,2017

    What's Good: nice location

    Reason For Rating : Easy to book

  • 3.9

    Very Good!

    by Anup on Aug 23,2017

  • 3.6

    Very Good!

    by Parshw on Aug 10,2017

    What needs to improve : WI FI WAS NOT ACCESIBLE JUST IN COMMON AREAS WHICH CUTS OUR ACCESIBILITY WITH THE WORLD.

  • 4.0

    Very Good!

    by Paresh on Jul 16,2017

    What's Good: Location, reasonable price & free pick up and drop facility

    What needs to improve : Nothing

  • 5.0

    Excellent!

    by Varun on Jun 29,2017

  • 5.0

    Excellent!

    by Varun on Jun 28,2017

  • 5.0

    Excellent!

    by Varun on Jun 28,2017

  • 4.0

    Very Good!

    by Ashok on Jun 27,2017

    What's Good: Location

    What needs to improve : Check inn time

  • 2.1

    Poor!

    by guest on Jun 08,2017

  • 4.1

    Very Good!

    by Paresh on May 20,2017

    What's Good: Location, food, pick up drop facility

    What needs to improve : Nothing

  • 4.0

    Very Good!

    by Pradip on May 17,2017

    What's Good: Pick up & drop service

    What needs to improve : It's good... Overall had a great time

  • 3.4

    Average!

    by Taruwar on Apr 18,2017

    What's Good: Swimming pool

    What needs to improve : House keeping

  • 4.9

    Excellent!

    by guest on Apr 17,2017

    What's Good: Overall it was very good

    What needs to improve : Breakfast was not included in the package

  • 4.0

    Very Good!

    by guest on Mar 19,2017

  • 4.0

    Very Good!

    by guneet on Mar 16,2017

  • 4.0

    Very Good!

    by guneet on Mar 16,2017

  • 4.0

    Very Good!

    by Ravikanth on Mar 28,2016

    What's Good: Being a hotel it would be preferable to have lift in the hotel

  • 5.0

    Excellent!

    by Sanjay on Jul 10,2015

    What's Good: it is very good hotel and very nice staff and good food and good location

  • 4.7

    Excellent!

    by Mayank on Jul 10,2015

    What's Good: Had a wonderful time with family , rooms are clean and spacious. The hotel is well located close to baga and calungate beach , very good value for money.

  • 2.3

    Poor!

    by Sandeep on May 30,2015

    What's Good: The Location is Excellent, However the service of the staff is very poor.

  • 4.3

    Very Good!

    by guest Tamboli on May 22,2015

    What's Good: Overall a very nice and clean place ...stayed for 3 nights with family ...food is also very good...

  • 3.7

    Very Good!

    by Amit Agarwal on May 04,2015

    What's Good: Good

  • 5.0

    Excellent!

    by Charan Kumar on Apr 18,2015

  • 4.7

    Excellent!

    by Mr. Narender on Mar 18,2015

    What's Good: 1. If any traveller wants to overstay, he should be charged the tarrif on the same rates as charged while online booking. But Hotel charges hefty amount. It should be taken with hotel.

  • 1.7

    Poor!

    by Ajay on Mar 09,2015

    What's Good: Hotel was ok but it was a very bad experience - in a 4 star hotel staff was not cooperative on following points: They didn't allowed one of my guest in the room, he was came for a small meeting My flight was at 4:30 and their check out was 10 Am so I requested them that we will leave after 2 hours means 12 but they denied. In hotel restaurant we ordered veg biryani and we received biryani with stone in that. I can't expect that kind of mistakes from a 4 star hotel.

  • 5.0

    Excellent!

    by Mr. MohdAsif Raza on Jan 14,2015

    What's Good: It was a great experienc. Had a good time with my family.

  • 1.3

    Poor!

    by Sagar Kachhwal on Jan 07,2015

    What's Good: Front office staff were rude.despite of 12 noon check out .I was forced to checkout at 10 am

  • 3.0

    Average!

    by Sridhar Karindi on Dec 29,2014

    What's Good: There is No ample parking space for vehicles for so many rooms. Its hell to park & remove our vehicles. Nearly 2 hours a day will be spent on an average only for doing this.

  • 3.7

    Very Good!

    by Ashish Khanna on Sep 29,2014

    What's Good: The hotel is located on an amazing location in calangute. everything is walking distance. we had a baby so we couldnt walk but we hired a car. best part is good value for money. however food is not great. i didnt like it too much, nether did my wife. and when we asked to sterlize baby bottles, they sterlized in unclean water. I should have went inside the kitchen and controlled it but!! But overall, staff is really good. room service is very timely. location is the best. cleanliness also ok. good for family. only thing have to be sure there are no lifts so try and take a room on the ground floor or first floor.

  • 2.7

    Average!

    by Mr. Sarowar Awasthi on Sep 07,2014

    What's Good: Stay was OK but one female receptionist was very rude.

  • 3.3

    Average!

    by Guest on Sep 01,2014

    What's Good: The rooms are quite spacious and good. My only complaint is that at the time of booking, it shows that the rooms have free wifi but on reaching the hotel, we get to know that internet access is only available in the lobby. For a working professional, it was waste of money for me.

  • 4.0

    Very Good!

    by nitin jain on Aug 24,2014

  • 4.3

    Very Good!

    by vibhor sharma on Jul 30,2014

    What's Good: great hotel....go for it

  • 1.0

    Poor!

    by Jugal Gandhi on Mar 14,2014

    What's Good: The rooms were not clean on first place on getting the rooms changed after talking a supervisor, the services were very poor. The hotel stay and location was nice but every staff working there just promises but dont deliver anything. I ordered 2 bottle of water and they said in five min but no body turned up. They refused to give extra glasses, i had to go downstairs talk to reception and then they gave, they refused to give a lemon when my colleague was puking, i told them charge me but they refused to gave and lastly just to heat the food in microwave they charge 85 which was unbelievable

  • Overall Rating

    "Neelams The Grand"
    3.5 Neelams The Grand

    (based on 638 reviews)

  • Traveller Rating

    • Terrible 94
    • Poor 55
    • Average 105
    • Very Good 246
    • Excellent 138

  • Best hotel for the couples who wanna have fun

    by choudharysonal71 on July 13, 2018

    The hotel was pretty amazing with pool and spa.We were there for our first anniversary.Almost all the famous places to visit were near buy to the hotel.the market was on a walking distance.Comfortable property with a humble staff.All the best for future.

  • Free airport pickup

    by Inderpal Singh A on July 8, 2018

    Nice property and location is also good. Calangute Beach is 700M and hotel is at main street, so you will every thing on walking- multi cuisine restaurant, KFC, veg dhaba, bars, wine shops, bakery. Cabs, kinetic rental and Thai Spa. You will get free airport pick up and drop if you are staying 3 nights at Neelam the grand.

  • Good Location & services

    by Arpit7885 on July 4, 2018

    Ayurvedic treatment, breakfast, room service, pool all things good for us. We also like airport pickup amd drop service. if we booked 3 days then airport pickup and drop free. Some apartment lift not available...

  • Comfortable stay!

    by Neha K on June 30, 2018

    Very nice property at reasonable price.our stay.Close to all famous beaches of north goa.We were served very delicious breakfast and pool is very refreshing.Rooms are neat and staff is helpful.overall had a very pleasant experience.

  • Average hotel..

    by parul2014 on June 24, 2018

    Its an ok hotel if u get some deal online there.. we were 5 couples and were not looking to spend too much on staying because Goa for us is all about beaches and roads.. rooms are spacious and clean.. though the balconies have no scenic view.. Swimming pool is clean and big.. we had fun playing pool volleyball.. pick and drop service to airport is good and punctual.. Restaurant Food is bad.. like really bad.. not edible.. especially the paneer items.. non-veg was bad too.. breakfast was repetitive but was ok.. Staff is not that friendly.. minding their own business type.. we had a hard time in getting our complimentary cake.. though we showed them our printed set of papers too.. but still got the cake on third day of our stay.. Overall there are better resorts in Goa which are budget friendly and better.. and near to beach too.. this one is at a considerable distance from beach..

  • Ask for a pool facing room, avoid ground floor.

    by anne5130 on April 2, 2018

  • Pool View rooms

    by TrravvelIndia on February 9, 2018

  • Take rooms from where you can see road outside the hotel specially on second floor

    by Karamjit_18 on February 5, 2018

  • pool view with lift bldg

    by RishAdukia on January 31, 2018

  • pool view is a good one

    by 685dixitv on December 8, 2017