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Book Rooms at Neelams The Grand - Prices Rs. 4000

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Room 1:
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Rating 3.5/ 5 , based on 624 Review(s) Price: Rs. 4,000

Neelams The Grand, Goa

Thu, 03 May – Fri, 04 May (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

3.9 / 5

(based on 60 review(s))

Verified

Rating Summary

  • Comfort60
  • Cleanliness42
  • Facilities Available60
  • Staff Service42
  • Room42
  • Value for money60
  • Location42
  • 3.9
  • 4.1
  • 3.7
  • 3.7
  • 3.8
  • 3.7
  • 4.3
  • 4.3

    Very Good!

    by Rahulkumar on Apr 04,2018

    What's Good: Location & Food

    Reason For Rating : Overall all good

  • 3.1

    Average!

    by vinay on Apr 03,2018

    Reason For Rating : Room is not up to mark, television is not working

  • 5.0

    Excellent!

    by Parveen on Mar 22,2018

    Reason For Rating : Very good

  • 2.6

    Average!

    by abhishek on Mar 13,2018

    What's Good: The location their staff and food,

    What needs to improve : everything apart from what I like

    Reason For Rating : The Location of hotel is very good, and food is also very delicious, but the service of hotel is pathetic, they will without intimate can give the room on 3rd floor where lift facility is not there, apart from this cleaning of room is happened after 2pm, service staff are nice and co-operative but manager of their are not at all good, over all experience of mine is ohk just because of the hotel location and food. my suggestion is that when you are charging a huge amount for service, then excellent service should be there

  • 4.7

    Excellent!

    by Varun on Mar 01,2018

    What's Good: Location & Comfort

    What needs to improve : Service Request

    Reason For Rating : Happy with stay & room upgarde.. but not happy with service team staff, we requested for Cake only on my Sister's birthday but no positive action taken from hotel's team

  • 4.7

    Excellent!

    by Puneet on Feb 27,2018

    What's Good: Service

    What needs to improve : Little bit renovation is required

    Reason For Rating : Nice and comfortable stay Staff was courteous and helpful

  • 4.3

    Very Good!

    by guest on Feb 18,2018

    Reason For Rating : The waiter and house keeping staff is more professional than the ladies on reception.They even dont know how to manage the billing the handling the customer and your billing process should be more flexible(arranging of food bill and etc). Swimming pool should be more clean.

  • 3.3

    Average!

    by guest on Feb 15,2018

    What's Good: Food and drinks reasonable and worth

    What needs to improve : Staff at reception

    Reason For Rating : Lemme start with positive feedback- pick and drop service was good , cleaning boy and waiters were friendly , main reason of giving 5 out 10 is FOOD , food was very well cooked and tasty , food and drinks 100% worth swimming pool was 7/10 and now negative feedback - no bright lights in room very depressing dark rooms (yellow bulbs only ) reception staff very rude not at all professionals , when you call at reception they will say they will call u in 2 mins and you have to call twice in 20mins then they will resolve your query. So it was 50-50

  • 4.9

    Excellent!

    by Ashish on Feb 14,2018

    What's Good: Room service

    What needs to improve : late check In

    Reason For Rating : awesome

  • 3.0

    Average!

    by Manu on Feb 06,2018

    What's Good: Location and newly built rooms

    What needs to improve : Room service, daily maintenance

    Reason For Rating : Room service could have been better,

  • 3.3

    Average!

    by Ashish on Feb 04,2018

    What's Good: Room size

    What needs to improve : If you book through app be prepared to get the road side looking room. Food is below par and expensive which doesn't make sense. Wi-Fi is available only in lobby and swimming pool which is awkward. (We live in 21st century). Wi-Fi is a necessity not a luxury anymore.

    Reason For Rating : No Wi-Fi in the room. Wi-Fi is available only in lobby or swimming pool. They charge for even a plate or spoon ordered in the room because outside food is not allowed. Ridiculous. Drop facility incharge are supportive but they behave like a transporter rather than a hotel staff.

  • 4.4

    Very Good!

    by Mumtaz on Jan 28,2018

    What's Good: Location

    What needs to improve : No lif5 for premium rooms

    Reason For Rating : Maybe just do up the place a bit. It is old property so a bit of painting or just spruce it up ..... just give it a face lift.

  • 4.6

    Excellent!

    by Rajeev on Jan 04,2018

    What's Good: Location & hotel

    What needs to improve : Checkin timming

    Reason For Rating : Good location and hotel is good.

  • 1.0

    Poor!

    by gaurav on Jan 04,2018

    What's Good: Nothing

    What needs to improve : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

    Reason For Rating : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

  • 5.0

    Excellent!

    by Swati Khandelwal on Dec 29,2017

    What's Good: Service

    What needs to improve : Rooms could have been better

    Reason For Rating : Had a pleasant stay in hotel booked through yatra

  • 4.1

    Very Good!

    by Priyanshu on Dec 23,2017

    What's Good: Room space, location

    What needs to improve : Breakfast, old property, rude staff

    Reason For Rating : Negatives - Breakfast is not good, less services, looks old property, high restrictions. Positives- Spacious room, cleaned room, good location

  • 4.0

    Very Good!

    by Shaleen on Dec 19,2017

    What's Good: Ambience

    What needs to improve : Absence of Lift

    Reason For Rating : I am satisfied with my experience with Yatra.

  • 4.6

    Excellent!

    by Valued Patron on Dec 18,2017

    What's Good: Food and hospitality

    What needs to improve : Staff and location

    Reason For Rating : Sharing my experience

  • 5.0

    Excellent!

    by Tanmay on Nov 22,2017

    What's Good: Everything

    What needs to improve : Nothing as such

    Reason For Rating : Amazing ambience and hospitality. Thank u so much :)

  • 4.6

    Excellent!

    by Hirr on Nov 20,2017

    Reason For Rating : Excellent service

  • 5.0

    Excellent!

    by Prakash on Oct 25,2017

    Reason For Rating : Very good

  • 2.0

    Poor!

    by Satish on Oct 24,2017

    Reason For Rating : no online information about premium vie and due to this hotel gave back side view room which is worse . no bathtub which was shown in online photos.

  • 4.9

    Excellent!

    by Santosh on Oct 21,2017

    Reason For Rating : Good family environment. Hygiene and well maintained

  • 1.6

    Poor!

    by Smriti on Oct 17,2017

    What needs to improve : Room service, housekeeping, room view. I was allotted the back most room on the property with no view at all.

    Reason For Rating : The hotel staff and their room service was pathetic. Never going to Neelam the grand again. The room had no view at all..just a back road view with a garage. Not worth the money they charge.

  • 4.3

    Very Good!

    by santosh on Oct 12,2017

    Reason For Rating : Recepetion staff was not good. The welcome I was expecting in 4 star it was not accordingly.

  • 2.6

    Average!

    by Shailesh on Sep 23,2017

    What's Good: Location

    What needs to improve : Behavior

    Reason For Rating : Yatra is good,

  • 4.0

    Very Good!

    by guest on Sep 16,2017

    What's Good: nice location

    Reason For Rating : Easy to book

  • 3.9

    Very Good!

    by Anup on Aug 23,2017

  • 3.6

    Very Good!

    by Parshw on Aug 10,2017

    What needs to improve : WI FI WAS NOT ACCESIBLE JUST IN COMMON AREAS WHICH CUTS OUR ACCESIBILITY WITH THE WORLD.

  • 4.0

    Very Good!

    by Paresh on Jul 16,2017

    What's Good: Location, reasonable price & free pick up and drop facility

    What needs to improve : Nothing

  • 5.0

    Excellent!

    by Varun on Jun 29,2017

  • 5.0

    Excellent!

    by Varun on Jun 28,2017

  • 5.0

    Excellent!

    by Varun on Jun 28,2017

  • 4.0

    Very Good!

    by Ashok on Jun 27,2017

    What's Good: Location

    What needs to improve : Check inn time

  • 2.1

    Poor!

    by guest on Jun 08,2017

  • 4.1

    Very Good!

    by Paresh on May 20,2017

    What's Good: Location, food, pick up drop facility

    What needs to improve : Nothing

  • 4.0

    Very Good!

    by Pradip on May 17,2017

    What's Good: Pick up & drop service

    What needs to improve : It's good... Overall had a great time

  • 3.4

    Average!

    by Taruwar on Apr 18,2017

    What's Good: Swimming pool

    What needs to improve : House keeping

  • 4.9

    Excellent!

    by guest on Apr 17,2017

    What's Good: Overall it was very good

    What needs to improve : Breakfast was not included in the package

  • 4.0

    Very Good!

    by guest on Mar 19,2017

  • 4.0

    Very Good!

    by guneet on Mar 16,2017

  • 4.0

    Very Good!

    by guneet on Mar 16,2017

  • 4.0

    Very Good!

    by Ravikanth on Mar 28,2016

    What's Good: Being a hotel it would be preferable to have lift in the hotel

  • 5.0

    Excellent!

    by Sanjay on Jul 10,2015

    What's Good: it is very good hotel and very nice staff and good food and good location

  • 4.7

    Excellent!

    by Mayank on Jul 10,2015

    What's Good: Had a wonderful time with family , rooms are clean and spacious. The hotel is well located close to baga and calungate beach , very good value for money.

  • 2.3

    Poor!

    by Sandeep on May 30,2015

    What's Good: The Location is Excellent, However the service of the staff is very poor.

  • 4.3

    Very Good!

    by guest Tamboli on May 22,2015

    What's Good: Overall a very nice and clean place ...stayed for 3 nights with family ...food is also very good...

  • 3.7

    Very Good!

    by Amit Agarwal on May 04,2015

    What's Good: Good

  • 5.0

    Excellent!

    by Charan Kumar on Apr 18,2015

  • 4.7

    Excellent!

    by Mr. Narender on Mar 18,2015

    What's Good: 1. If any traveller wants to overstay, he should be charged the tarrif on the same rates as charged while online booking. But Hotel charges hefty amount. It should be taken with hotel.

  • 1.7

    Poor!

    by Ajay on Mar 09,2015

    What's Good: Hotel was ok but it was a very bad experience - in a 4 star hotel staff was not cooperative on following points: They didn't allowed one of my guest in the room, he was came for a small meeting My flight was at 4:30 and their check out was 10 Am so I requested them that we will leave after 2 hours means 12 but they denied. In hotel restaurant we ordered veg biryani and we received biryani with stone in that. I can't expect that kind of mistakes from a 4 star hotel.

  • 5.0

    Excellent!

    by Mr. MohdAsif Raza on Jan 14,2015

    What's Good: It was a great experienc. Had a good time with my family.

  • 1.3

    Poor!

    by Sagar Kachhwal on Jan 07,2015

    What's Good: Front office staff were rude.despite of 12 noon check out .I was forced to checkout at 10 am

  • 3.0

    Average!

    by Sridhar Karindi on Dec 29,2014

    What's Good: There is No ample parking space for vehicles for so many rooms. Its hell to park & remove our vehicles. Nearly 2 hours a day will be spent on an average only for doing this.

  • 3.7

    Very Good!

    by Ashish Khanna on Sep 29,2014

    What's Good: The hotel is located on an amazing location in calangute. everything is walking distance. we had a baby so we couldnt walk but we hired a car. best part is good value for money. however food is not great. i didnt like it too much, nether did my wife. and when we asked to sterlize baby bottles, they sterlized in unclean water. I should have went inside the kitchen and controlled it but!! But overall, staff is really good. room service is very timely. location is the best. cleanliness also ok. good for family. only thing have to be sure there are no lifts so try and take a room on the ground floor or first floor.

  • 2.7

    Average!

    by Mr. Sarowar Awasthi on Sep 07,2014

    What's Good: Stay was OK but one female receptionist was very rude.

  • 3.3

    Average!

    by Guest on Sep 01,2014

    What's Good: The rooms are quite spacious and good. My only complaint is that at the time of booking, it shows that the rooms have free wifi but on reaching the hotel, we get to know that internet access is only available in the lobby. For a working professional, it was waste of money for me.

  • 4.0

    Very Good!

    by nitin jain on Aug 24,2014

  • 4.3

    Very Good!

    by vibhor sharma on Jul 30,2014

    What's Good: great hotel....go for it

  • 1.0

    Poor!

    by Jugal Gandhi on Mar 14,2014

    What's Good: The rooms were not clean on first place on getting the rooms changed after talking a supervisor, the services were very poor. The hotel stay and location was nice but every staff working there just promises but dont deliver anything. I ordered 2 bottle of water and they said in five min but no body turned up. They refused to give extra glasses, i had to go downstairs talk to reception and then they gave, they refused to give a lemon when my colleague was puking, i told them charge me but they refused to gave and lastly just to heat the food in microwave they charge 85 which was unbelievable

  • Overall Rating

    "Neelams The Grand"
    3.5 Neelams The Grand

    (based on 624 reviews)

  • Traveller Rating

    • Terrible 89
    • Poor 54
    • Average 103
    • Very Good 243
    • Excellent 135

  • Very unprofessional behaviour

    by Kruti B on April 6, 2018

    We have booked a room at the end of March 2018 for a 4 days stay in the month of May 2018. During the booking, no where it was mentioned that the hotel pool would be closed and under maintenance for an entire month. They drop a mail to all the guest just a month prior about the renovation after the guests have done the booking and paid the entire amount with a statement saying that the guest can use the pool of their other hotel property 'Glitz'. So they expect hotel guests to carry their costumes and travel all the way to another hotel to use the pool. How very unprofessional and irresponsible of them! Any decent hotel would always update about the renovation work at least 3-6 months in advance; especially when it is about the most used amenities like swimming pool. Totally disgusting and misleading behavior of the hotel officials.

  • Ok-ish hotel, great breakfast though!

    by anne5130 on April 2, 2018

    The hotel is not as close to Calangute beach as you would think. The room was clean but the toilet papers and tissues hadn't been changed post whoever stayed there before us. The couch that was converted to a bed for the third person, was a bit dusty. It's more of a family-stay kind of place. If its a trip with friends, I would suggest finding some other place to stay, close to the beaches. The staff was very helpful. Also, it has three floors, but no lifts, so think twice before asking for a top floor room.

  • Nice stay for family

    by Inderpal singh w on April 2, 2018

    I spent 2 nights at hotel and everything went good . From hotel staff to room cleanliness everything we liked. I would say best hotel for medium budget . Breakfast was not lavish but it was good and tasty . I would rate 5 /5 .

  • Enjoy at neelam the grand

    by Kaashvi D on March 24, 2018

    The provide the best service in term of food or swimming pool,gym,spa etc One should visit this place to enjoy their trip with comfort .The Grand is half a mile from Calangute Beach and 5.5 miles from Mapusa Market. ... Neelams The Grand is 12 miles from Thivim and 8.5 miles Panjim, the capital city of Goa.

  • Worst

    by bitu j on March 23, 2018

    How I wish I could rate this property with zero star!! But the minimum criteria is 1 We had book this property for like 5 nights as we had our flight on 4th night around 1.30 Am, so it was obvious we would be skipping our breakfast for the last day! As we landed early morning in Goa we took the prepaid taxi and reached this property around 8.30am so we requested them to allow us to have a breakfast bcz we will not be able to have it on the last day as we will leave a day before check out!! But they kept denying and kept throwing us there ridiculous hotel policy!! we ended up having a street breakfast. The family room which they allotted us was on the 3rd floor with no elevator on that block more over it looked like a hostel room than a resort room, the couch was dirty the spring of the couch could been seen hanging out They promised us a drop facility to airport but at the very last moment they denied us may be one of my friend wrote some negative review on there review card u can see the image below!!

  • Ask for a pool facing room, avoid ground floor.

    by anne5130 on April 2, 2018

  • Pool View rooms

    by TrravvelIndia on February 9, 2018

  • Take rooms from where you can see road outside the hotel specially on second floor

    by Karamjit_18 on February 5, 2018

  • pool view with lift bldg

    by RishAdukia on January 31, 2018

  • pool view is a good one

    by 685dixitv on December 8, 2017