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Neelams The Grand

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Rating3.5, based on 604 Review(s) Price: Rs. 6,000

Goa

Wed, 24 Jan – Thu, 25 Jan (1 Night)  |  1 Room  |  1 Guest

Reviews

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Overall Rating

3.8 / 5

(based on 49 review(s))

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Rating Summary

  • Comfort47
  • Cleanliness29
  • Facilities Available47
  • Staff Service29
  • Room29
  • Value for money47
  • Location29
  • 3.9
  • 4.0
  • 3.7
  • 3.7
  • 3.9
  • 3.6
  • 4.1
  • 4.6

    Excellent!

    by Rajeev on Jan 04,2018

    What's Good: Location & hotel

    What needs to improve : Checkin timming

    Reason For Rating : Good location and hotel is good.

  • 1.0

    Poor!

    by gaurav on Jan 04,2018

    What's Good: Nothing

    What needs to improve : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

    Reason For Rating : The horrible experience started as soon as we reached the hotel. First they didnt allow yhe car to park in their premises neither helped to park some where else. Secondly they didnt allow to check in till 2 o clock inspite we being reaching there just 1 hr before. Thirdly after chek in they gave us such a horrible room. Whole room was smelling of toilet. No lights. It was no less than a jail room. After complaining they changed the room after their sweettime. Bed was like a third grade hotels bed. Too much rules every where. It was like we have booked a hostel. No airport drop facility at night. Had to run here and there for taxi for airport. Later on came to know that the taxi union outside have a nexus with the hotel hence the hotel dows not provide parking facility and taxi at night. There was so many cracks in on the wall and in the washbasin that we felt like were living in a cheap road side hotel. I will never recommend this third class hotel to any one.

  • 4.1

    Very Good!

    by Priyanshu on Dec 23,2017

    What's Good: Room space, location

    What needs to improve : Breakfast, old property, rude staff

    Reason For Rating : Negatives - Breakfast is not good, less services, looks old property, high restrictions. Positives- Spacious room, cleaned room, good location

  • 4.0

    Very Good!

    by Shaleen on Dec 19,2017

    What's Good: Ambience

    What needs to improve : Absence of Lift

    Reason For Rating : I am satisfied with my experience with Yatra.

  • 4.6

    Excellent!

    by Valued Patron on Dec 18,2017

    What's Good: Food and hospitality

    What needs to improve : Staff and location

    Reason For Rating : Sharing my experience

  • 5.0

    Excellent!

    by Tanmay on Nov 22,2017

    What's Good: Everything

    What needs to improve : Nothing as such

    Reason For Rating : Amazing ambience and hospitality. Thank u so much :)

  • 2.6

    Average!

    by Shailesh on Sep 23,2017

    What's Good: Location

    What needs to improve : Behavior

    Reason For Rating : Yatra is good,

  • 4.0

    Very Good!

    by Paresh on Jul 16,2017

    What's Good: Location, reasonable price & free pick up and drop facility

    What needs to improve : Nothing

  • 4.0

    Very Good!

    by Ashok on Jun 27,2017

    What's Good: Location

    What needs to improve : Check inn time

  • 4.1

    Very Good!

    by Paresh on May 20,2017

    What's Good: Location, food, pick up drop facility

    What needs to improve : Nothing

  • 4.0

    Very Good!

    by Pradip on May 17,2017

    What's Good: Pick up & drop service

    What needs to improve : It's good... Overall had a great time

  • 3.4

    Average!

    by Taruwar on Apr 18,2017

    What's Good: Swimming pool

    What needs to improve : House keeping

  • 4.9

    Excellent!

    by guest on Apr 17,2017

    What's Good: Overall it was very good

    What needs to improve : Breakfast was not included in the package


  • Overall Rating

    3.5 Neelams The Grand

    (based on 604 reviews)

  • Traveller Rating

    • Terrible 84
    • Poor 53
    • Average 101
    • Very Good 234
    • Excellent 132
  • Rating Summary

    • Location 4.0
    • Sleep Quality 3.5
    • Rooms 3.5
    • Service 3.5
    • Value 3.5
    • Cleanliness 3.5

  • 3 Night Stay

    by Girish J on December 22, 2017

    It was a nice experience to stay at the property for 3 nights but there is scope to improve customer service. Nice location near the beach, nice and clean pool, kids friendly and good buffet option to choose from.

  • enjoyed our stay

    by 685dixitv on December 8, 2017

    Not like resort but a good hotel stay with less activities as compared to resort... overall it was a good stay with good staff and good reception too but fares over there is a very much of taxi, it was a family trip

  • Great Location, Good Food, Room Cleanliness can be better!

    by Chris862014 on December 4, 2017

    The location of the Hotel is Great, 15 min walk to calangute beach. 1.5hrs from Airport. Rooms are big however can be cleaner. We had to request change of bed sheets as the housekeeping didnt change them. NO hand towels were provided as well. Internet services is bad in the area. THERE IS NO WIFI in rooms. it is available in common areas which is also bad. You may only find 2G network in rooms. There are NO bathrobs given which can be used to go to pool. Pool is fine however not cleaned on regular basis. One can't see the bottom of the pool even after diving in the pool. Breakfast is good and the staff serves it really nicely. they are courteous and friendly. Dont miss the coffee which is amazing. You can easily find a rental car/scooty vendors nearby. Airport transfer is provided only if you stay more than 4 nights.. in all an average property which can be maintained better

  • Average Hotel

    by amitagg on December 2, 2017

    I booked the hotel through Goibibo.com and got the good deal for 3 days stay from 24th Nov, 2017 to 27th Nov, 2017. Hotel is located in Calangute with the road connectivity and an approx. 1.8 km far from the beach front. In the opposite side of hotel there are liquor shops which i don't like and adding disturbance in the common sitting area and swimming pool. Person sitting in these areas are are clearly visible from the road. Hotel should do something in this. Hotel provide free Airport pickup and drop if your stay exceeds 3 or more nights. But they do not provide drop to any other locations/hotel. This property is old. I got the room in E-block 1st floor which have 4 rooms on each floor. Each room is like 1 BHK and 2 balconies. I requested to provide pool side room which they did but room is not acessible using wheelchair. Hotel should stress more on the blocks and room cleanliness, food quality. Food should hot enough. Their restaurant is small doesn't have much capacity to handle more people during breakfast buffet with small number of available staff. Food quality is average not so good. They have to change their menu and add more options for North Indians. I personally don't like to eat idli, sambar, dosa daily. I would like to add that Calangute is a crowded place and the local people behaviour are rude towards the tourists. I personally faced it. Don't hire the scooty/bike from the hotel opposite liquor shop.Person is very rude kind of behaviour who is providing scooty on rent . Even hotel reception doesn't help to provide the vendor contact number because as a tourist we don't know who is genuine vendor. I would suggest to choose Candolim area for stay. Place is good and peaceful.

  • loved our stay..!!

    by NehamitB on November 30, 2017

    However, I booked neelam the glitz, but they upgrade us to neelam the grand as I requested for adjacent rooms which were not available in the glitz. The hotel is on Calangute, close to market and beach. I requested hotel to provide us adjacent rooms, balcony rooms and lift as well. I am glad that they fulfilled every request I made to them. Room provided to us was on 01st floor, the rooms was clean and had a wide balcony with sitting arrangements facing swimming pool. Breakfast was good and had varieties. Swimming pool was okay, but was too busy every time. Hotel provides free pickup and drop from Airport but you need to request them in prior which we did. Ambiance was good. Overall I loved my stay, enjoyed it and no complaints from hotel. Only thing that they charge for the plates Rs.50/ per plate, if you bought something to eat from outside.

  • pool view is a good one

    by 685dixitv on December 8, 2017

  • Book a room on top floor and Pool facing

    by Chris862014 on December 4, 2017

  • Pool View Room, prefer 1st floor

    by amitagg on December 1, 2017

  • could prefer room on 1st floor or above, ask them to provide building with lift and with balcony as every room does not have balcony.

    by NehamitB on November 30, 2017

  • Rooms on 2nd or 3rd floor and facing the swimming pool are better

    by PranayAnir on August 10, 2017