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Fri, 28 Feb – Sat, 29 Feb (1 Night) | 1 Room | 1 Guest
by AMIT on Mar 30,2019
What's Good: Looks
What needs to improve : Room could be better
Reason For Rating : Extremely comfortable
by sreeja on Dec 15,2018
What's Good: Its a beach resort and pool
What needs to improve : Check in and room provided
Reason For Rating : Better check in process and better room service
by LOVEY on Nov 28,2018
What's Good: Service. Location. Architecture.
What needs to improve : Old stained pieces of furniture. Roaches at times which were cleaned up on complaint.
Reason For Rating : V good property in terms of structure of rooms like a quaint township. V close to beach. Beach is pristine and good accessibility for long walks. Great service from housekeeping, hotel duty manager and pantry. Highly recommended for family stays.
by Sharad on Nov 28,2018
Reason For Rating : Very comfortable and peaceful stay.
by Valued Patron on Nov 21,2018
What's Good: Location
What needs to improve : Huge property makin it difficult to contact the front desk from one point of the hotel to other.
Reason For Rating : Courteous staff and prompt services, beautiful location!
by ANURAG on Nov 16,2018
What's Good: Aminities
What needs to improve : Nothing specific
Reason For Rating : It was perfect relaxing place as i wanted
by guest on Nov 08,2018
Reason For Rating : Great hospitality and over all satisfactory. South Goa is peaceful but having a bit of transportation issue...!!
by guest on Oct 31,2018
What's Good: Serene
Reason For Rating : Love the hospitality!
by Swapnil on Oct 24,2018
What's Good: Location,Food, services
What needs to improve : Room keys had issues..
Reason For Rating : The hotel was great.. Truely enjoyed staying there, its a perfect place to relax on holidays.. beautiful beach side location.. good service.. yummy food.. everything was best... must visit place...
by Kamalpreet on Sep 24,2018
What's Good: Access to beach. The property itself
What needs to improve : Breakfast spread
Reason For Rating : Good resort with access to beach. Courteous staff. Breakfast spread can be improved
by Valued Patron on Sep 23,2018
What's Good: Hospitality
What needs to improve : None
Reason For Rating : We faced issues with room which was allotted but the housekeeping and front desk took corrective action and quickly upgraded us to a bigger room so we were happy and the resort is huge and good hospitality from all staff!
by AMIT on Aug 31,2018
What's Good: Nice
What needs to improve : Rooms
Reason For Rating : Nice
by satish on Aug 25,2018
What's Good: Service
What needs to improve : Food price
Reason For Rating : Good
by guest on Aug 08,2018
What's Good: Everything
What needs to improve : Rooms r getting renovated...we need to get a new room
by Dipika on Jul 23,2018
What's Good: Location
What needs to improve : Hotel staff
Reason For Rating : Hotel location was very nice. Hotel staff reverts to requests a little late..we need to call multiple times. Breakfast spread was good. They even packed breakfast for us since we had early morning flight.would go there again.
by Valued Patron on Jul 03,2018
What's Good: Location,beach
What needs to improve : Service, attitude
Reason For Rating : We faced a bit of a high handed attitude of the hotel staff. Rooms were not ready at check in at 430pm, door locks malfunction at 10pm in the night and we are asked to wait , housekeeping does not clean rooms and do not offer apology. This is my second stay here and maybe it was better before Novotel took over.
by wetty on
I first came here last February with my 4 sisters on a girl's week away, the resort's settings, staff, food which were excellent made me determined to return, this time with my husband who is not only a great lover of Indian food but insists on the best surroundings in which to enjoy his holiday. The Dona Sylvia ticked all the boxes. All the rooms are either bungalows or two-story blocks. Each room has its own large terrace or balcony depending on which floor you were on. I requested via Tui for an upper room that caught the sun in the afternoon. Following a warm welcome from the reception staff who were busy due to the arrival of a very large wedding party image our delight in being allocated a room that fitted our request. All staff were always attentive, polite and always tried their best to help. The resort is well laid out in garden avenues. Turning to the food because Indian dishes which were always available there was always a good variety of international fare, the standard of which was excellent. The swimming pool is large and we always found loungers available when we needed then but to be honest, we spent the majority of our time at the beach (golden sands) which is reached by a walk through the gardens of the resort. Lastly the room well stayed in which was typical was air conditioned but at the same time airy. Our room staff were always on had to maintain a high standard of cleanliness and presentation. We will be returning as soon as commitments allow
by 516AnnM on
My first time to Goa so not surewhat to expect have to say we both loved the very long sandy beach.the weather was great very low humidity , Karen the TUI rep was was best rep we have had in all our years of travel she was very helpful to everyone.the restaurant staff are more than helpful The best of our waiters was Demo Arron Aldrin& Rachel . All the chefs were amazing best of all was Soumik who when I could not eat the other food would go and make me veg noodles .The rooms could do with a Litle bit of work on them.When I found our beds to hard our room boy Sahel went out of his way to get mattress topper and move the beds. The pool is great there is always sun beds.The shacks on the beach are great f so cheep you can spend all day on them for the price of a beer the best one is Rosarios beach shade shack.We spend all day with 2 sun beds 2large beers 2large bottles of water and 2 lunches 8.the only things we did not like was we went for a relaxing holiday and we were not told how intrusive the noise from so many weddings were there were every where, by the pool on the beach an in the gardens with the biggest speakers.And if you do not like the sound of jets going round @ round breaking the sound barrrier making you jump of the sun beds none of which we were warned about you will some days find it hard to relax.
by R102ZKmarkc on
Just had to say thank you to all the staff at Donna Sylvia.for a great holiday.special thanks to Gita . Madison in the buffet restaurant who we found to be a true friend when most needed & always a true professional. Tamway.& Lee in the bar .And last but not least.The executive chef was very approachable & friendly unlike some of the reviews say .We are returning in December .
by TRAVELSAFE12 on
Stayed for 2 weeks in January. The hotel staff are amazing. Hotel very clean. Plenty of sunbeds, no need to get up at stupid a clock to get one. Food is amazing, as long as you like curry. But having said that, there are always other options to choose from. The executive chef and his other chefs are very helpful, and very approachable if you are struggling with the choices on offer. There are so many wonderful staff that I would like to mention, but that would be impossible,but special thanks to Gita,at front of house. And also Tanway,the barman. It is extremely safe to go out of the hotel and onto the beach. You do get the beach sellers, but they are not over pushy for you to buy and are quite happy to chat to you to improve their English. Even if you are All inclusive, please try the beach shacks. The food is amazing and soooo cheap. The only criticism is that there isn't enough storage in the rooms. And the rooms are dark as you cannot raise the blinds as everyone can see in your room. Having said that, we have booked to go back in December.
by juneelder on
Great hotel friendliest staff ever,rooms very clean great shower hairdryer iron in rooms lovely pool area food great lots of spicy food if not to your taste snack bar available and you can ask staff in main restaurant to make you something different eg sandwiches to chips sweets are amazing lovely Valentine's night and also meal at pool in the evening great location beach 5 minute walk things for kids to do also a gym spa tennis courts well worth a visit.
by 516AnnM on February 17, 2020
by juliecZ9603TP on February 1, 2020
by springerlloyd on January 30, 2020
by TravellerRossTheBoss on January 27, 2020
by Tricia050758 on January 25, 2020