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Ocean Palms Goa

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
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Rating4.5, based on 619 Review(s)

Goa

Fri, 24 Nov – Sat, 25 Nov (1 Night)  |  1 Room  |  1 Guest

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Amenities

Best ever prices for your stay

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Choose Room

- | 1 Room
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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Reviews

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Overall Rating

4.5 / 5

(based on 34 review(s))

Verified

Rating Summary

  • Comfort33
  • Cleanliness4
  • Facilities Available33
  • Staff Service4
  • Room4
  • Value for money33
  • Location4
  • 4.5
  • 5.0
  • 4.5
  • 5.0
  • 5.0
  • 4.2
  • 5.0
  • 5.0

    Excellent!

    by Bharat ,Bharat on Oct 04,2017

    What's Good: EVerything . It was very nice

    What needs to improve : slightly off location

  • 5.0

    Excellent!

    by sachin on Aug 09,2017

    What's Good: Excellent service,excellent staff,perfect for family.great location.I am extremely thankful for making my trip enjoyable

    What needs to improve : I like all things



  • Overall Rating

    4.5 Ocean Palms Goa

    (based on 619 reviews)

  • Rating Summary


  • Not a pleasant stay experience

    by Apoorv85 on

    I stayed for 3 nights in Ocean palm and the experience wasn't pleasant at all!! The room cleaning was not good. There was frequent power loss and to top it, my access card key holder was not working everytime I was returning back to my room. The staff was rude and told me to put in card 2-3 times in the holder and it will work which didnt help. But this wasn't enough as the worst was yet to come!! I lost my trouser from the room and I suspected the cleaning boy might have taken. When I reported the matter to reception and house keeping, they didnt take it seriously at all. They were just idling around stating they checked CCTV footage and laundry and found nothing. Next day I complained to their manager George Thomas. To my shock, he turned out to be most rude, most callous, most unconvincing of the staff lot. He said that they can't do much about it as they didnt find it. I told him it might be a case of theft, then he asked me to lodge FIR. I asked for the CCTV footage to be seen. Suddenly his policies came up and he said as per policies we dont show CCTV footage to customers. But he will show if I bring cops! I said why will I lodge FIR for a trouser! Probably he said so as he was sure I wasnt gonna go to cops for something like trouser. Later the pitch of his tone rose and so his temper too. This convinced me that they are trying to cover up the entire scene to avoid their reputation being tarnished. Had they showed me the CCTV footage, I would have atleast got convinced. George was very irresponsible with the choice of the words he used to conversate and was least bothered about the fact that he was talking to a prospective customer. I walked out of the manager room totally unhappy and didnt find my trouser nor got any compensation. I would not recommend this hotel for stay, unless you want your things to be stolen or to be subjected to inappropriate behaviour.

  • The best part of our holiday

    by Peter T on

    We thought the hotel was the best part of our holiday. The suite we stayed in had everything we could have asked for and was kept immaculately clean throughout our stay and there was a constant supply of tea, coffee and bottled water. All of the staff were so friendly and helpful from the cleaners all the way up to George, the manager and the friendliness was genuine. The food was as good as you'd find in any top restaurant and the waiters were very attentive and also very entertaining. We would definitely stay at this hotel again.

  • Nice nd good 4 star property

    by Sagar D on

    Just wanna say its a complete good experience with this hotel. Nice nd cleaned rooms, qualified staff, location is near the main spots, pool is cleaned. just a problem with menu, so less quantity items for vegetarians also most of same repeated item in breakfast. Otherwise its a gr8 hotel for everyone.

  • Loved this hotel

    by Sleepismyfave on

    This hotel is perfect. It's set back slightly from the main road in this area and it's a short walk from the beach. It has a really nice pool and surrounding area. The restaurant is good and offers a fair amount of choice to every pallet. Breakfast was reasonable. The Wi-Fi is good in the main areas but a little sketchy in the rooms, although this is not a problem as there is a laptop downstairs and it will still load your basic needs on your phone. We had our washing done by the hotel and it was speedy and nicely done. They also posted our post cards which was very helpful of them. The main thing about this hotel that we loved was the staff. The reception staff were really friendly and helpful. The driver to the hotel from the airport Daniel was lovely and really really welcoming. He made me have a great first impression of goa. The other driver we hired through the hotel was also excellent, his name was Shaileish (I cannot spell - sorry), he made us loved the Goan surroundings and recommended some really great places to see. We wish we stayed longer and when we come back to Goa, We will definitely stay at this hotel for at least 10 days. Recommend to all if you want to have a good location with great people and goof facilities!

  • Nice Place to stay

    by Arup C on

    It's a nice place, It's staff are great and co operative. Food quality is good. I had stayed there for 4 nights, room was spacious and had basic requirements. Beach is near by, ie 10 mins walk. Would certainly recommend to stay.

No Reviews Found.

Hotel Amenities

  • Services

  • Travel counter
  • Laundry facilities
  • Ironing Service
  • Parking
  • Room service
  • Outdoors

  • Swimming pool
  • Activity Centre
  • Kids Pool
  • Terrace
  • General

  • Health club
  • Games
  • Media & Entertainment

  • Internet Access
  • Cable channels
  • Satellite channels
  • Flat-screen TV
  • Telephone
  • Activities

  • Gym
  • Dining

  • Restaurant

Hotel Policies

  • Check-in
    From 2:00 PM
  • Check-out
    Until 11:00 AM
  • Rooms
    60
  • Floors
    3
  • Cancellation/prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Yatra.com will not be responsible for any service issues at the hotel

FAQS

  • How do I know my reservation was booked?

    You will receive an SMS and email on confirmation of your hotel booking.

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.

  • How do I cancel/amend a hotel reservation?

    To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).

  • Is there a cancellation policy for Hotels booked on Yatra?

    The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.

  • How do I pay for the gala dinner?

    Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.