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Sat, 04 Apr – Sun, 05 Apr (1 Night) | 1 Room | 1 Guest
by PrashantS2328 on
The property is not very big but infrawise it is very good, highly maintained and full functional services. Free drinking water inside the room and well decorated room. Front officer manager was well polite person
by Sunayana_Walia on
This is a lodge kinda place with bit rude front desk person. I wouldn't like to stay in a hotel where the staff is not trained aptly esp. for hospitality industry. The room was clean however the mattress was quite hard. Basic water bottle which is typically complimentary across many hotels, was charged at this place while the tariff was quite higher than the minimum standards it offered.
by shouryashri14 on
Pros- Food was great Service was great Rooms were clean Near railway station I recommend it Staff were helpful. Cons- Tv was small Speaker and video quality wasn't good Slow internet Often power cuts.
by AdyaC7 on
location is near to railway station and bus stand and has ample parking facility ,Cooperative staff,mouth watering dishes. Room were very nice and properly arranged. This was my 3 stay and was best all the time.
by Yaminideb on
The hotel has the worst staff I have encountered........ever. The front desk took a long time to pull out our reservations and could not decide what room to give us. The waiting staff works as if they are bestowing some great favor by doing their jobs. The linens were dirty, the bed was uncomfortable and you could not even get good service despite generous tipping.They gave us a room next to the service room with constant noise throughout the night. They switched off the geyser at night without informing us resulting in a cold shower in December. There is no service before 7:00 am even for plain water or tea. o if you want to leave early please arrange your meals somewhere else! I would however commend the chef for surviving in such a terrible place. His food was really good for a small city like Gorakhpur and I would have expected such a quality in a four star hotel rather than this hovel. It is not worth the price point it is at. If the prices were at par with a lodge I could still see the logic in its existence. Never again.........ever!
by Yaminideb on December 13, 2017