- View Yatra Reviews
- View Hotel Reviews
- View Room Reviews
Wed, 20 Nov – Thu, 21 Nov (1 Night) | 1 Room | 1 Guest
by guest on Dec 18,2018
What's Good: Staff courtesy
What needs to improve : Rooms
Reason For Rating : Interior wise
by Juhie on Nov 23,2018
What's Good: The staff and the rooms
What needs to improve : The bathroom fittings are very old.
Reason For Rating : Warm service and spacious cozy rooms.
by achira on Nov 08,2018
What's Good: Location
What needs to improve : No wifi in room. No heating in lounge
Reason For Rating : Great location and views. Restaurant on site and food is good. Breakfast buffet is included in the price of the room. It is really good and varies from day to day. The negatives are lack of central heating. Hence, your bathroom will be freezing cold in the winter months. A big negative in my mind. Wifi was another dissapointment. No connection in the room. You have to go to the lounge to access wifi. And the lounge is not heated. Standing in subzero temperatures trying to check emails was not one of the highlights of the trip.
by kavita on Oct 31,2018
What's Good: Staff was very nice
What needs to improve : Food was not great
Reason For Rating : It was nice experience overall
by GAURAV on Mar 15,2017
What's Good: We liked the Hospitality a lot. People out there are very co-operative & they make us feel like at home. I would like to mention few names specially Shabbir ( The Guy at Reception), The manager, Keshar ( At Restra), Shef & all the staff at restaurant is very humble & strictly follow the given instructions. i want to recommend this hotel to everyone. Loved the Hotel.
What needs to improve : Nothing was there which we don't like.
by Bhuvanendran on Apr 01,2015
What's Good: We had a great stay here. Excellent location, views, staff, food and services.
by GOPAL on Mar 30,2015
What's Good: The property is just ok but not value for money. Rooms are very small, i stayed in room no 21, the bathroom was stinking very badly, no adjoust, no electric cattel, no self control of heating machine, no proper room service. Overall not recomended on this cost.
by yraghuram on August 5, 2019
We have stayed in Heevan Retreat Gulmarg on 31st July and 1st Aug 2019 and the stay is memorable as the location of the hotel was very good and the food quality was good. Especially the staff were very co-operative and helpful.
by Kuvam18 on June 9, 2019
The hospitality of the staff in heaven retreat was excellent. Got a very wonderful and helpful person as guide Mr Bashir Ahmed. He really took extra efforts to make our go to gondola ride very convienient.
by IshaC_12 on June 5, 2019
A great stay in gulmarg, centrally located and beautiful view. We stayed for two nights and their staff is very friendly. Room service, house keeping and restaurant staff is really good - my rating is for their service!
by sundarnarasi on May 30, 2019
Heevan Retreat is a three-star property - it is a beautiful wooden structure nestled among the Himalayas - the snowy mountains surround the property from behind and on the left and is a great sight to behold - a steady, rumbling stream runs downhill just near the property adding a natural beauty to the locale - the staff are extremely courteous and very helpful - Mr. Mohan, their Manager and his team went out of his way to arrange a car late in the evening to the Primary Health Center at Gulmarg for an urgent treatment that we needed - he also shifted us to the Heevan Srinagar property on our request! Hospitality personified! Thank you Mohan and Team!
by nitind185 on May 29, 2019
This is just the place to find yourself in this beautiful town. The rooms are clean and done up tastefully, reminiscent of the British era. We took the deluxe room, it was large with a sitting area and a very clean toilet/bath. Staff are very helpful and warm, would like to mention Mohan at the welcome desk and the man Friday Shabbir who would go all lengths in ensuring that your stay was comfortable. Not to mention the lounge and the pool area, for a place where post nightfall you cannot venture out, this was a haven for the kids... really enjoyed the stay. P.s. if you the foodie type, dont expect much... Also a tad expensive too on the food. Overall a wonderful and memorable stay
by sundarnarasi on May 30, 2019
by Mitin_K_Kumar on January 28, 2019
by maharisha on January 28, 2019
by PHD1905 on January 21, 2019
by Parag R on November 25, 2018