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Galaxy Hotel & Spa
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by Sourabh on Sep 04,2017
What's Good: nothing except the location
What needs to improve : everything from staff to cleanliness was horrible
Reason For Rating : .
by Deepak on May 28,2017
What's Good: Staff was very courteous. Rooms were very nicely done!
What needs to improve : Directions for buffet restaurant 'Axis' was not at all clear and had trouble locating it within the galaxy mall. It didn't even had a sign-board at the entrance.
by guest on May 23,2017
What's Good: I loved the service. Quick and responsive.
What needs to improve : The washroom didn't have a bidet/jet spray.
by guest on Apr 28,2017
What's Good: Nothing
What needs to improve : No bar
How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your hotel booking.
Do I need to confirm my reservation?
There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our Customer Support Team or by contacting our customer services team.
How do I cancel/amend a hotel reservation?
To cancel a booking log in to My Bookings section or call our call center on 955 5800 800(all networks).
Is there a cancellation policy for Hotels booked on Yatra?
The cancellation policy for hotel bookings varies according to hotel and room type. For more information, please check the cancellation policy mentioned next to the price for the room type. If you are cancelling after the check-in date, there will be no refund. In all cases, you'll be charged a standard cancellation fee of Rs. 250 per booking over and above the hotel's own cancellation charges.
How do I pay for the gala dinner?
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.