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Tue, 19 Nov – Wed, 20 Nov (1 Night) | 1 Room | 1 Guest
by Ajay on Apr 01,2019
What's Good: Facilities
What needs to improve : Nothing
Reason For Rating : We have very comfortable stay .. thank you
by Ajay on Feb 23,2019
What needs to improve : Rooms asked for speciofc area not given and informed. Also poor mobile network in the room
Reason For Rating : Availability of rooms requested at designated stops
by pinguinapinguino on November 9, 2019
I stayed 8 weeks and I will never book ever again this hotel, neither for free. After a couple of amazing weeks, my stay turned into a nightmare with a series of very severe incidents: 1) dinner not booked by sales manager; 2) barber hit my head with the electric hair clipper, in the impact the plastic cutting guide of the electric hair clipper fell out and consequently the hair machine shaved me to the skin an hole in the back of my head; 3) i have been stuck in the lift; 4) no water for 2 days; 5) always bad smell of black water in the pool area; and more negative events. The result? My feedback is strongly negative. never again.
by ChalaakLomdi on November 9, 2019
I did a road trip from Chandigarh to Delhi and then attended a business meeting with my colleagues. Took an Uber came to this beautifully decorated property. I saw this man doing nothing when my cab was waiting at valet. There were at least 5-7 cars in a row and the least Karan could have done is shown some leadership skills and moved some of the cars or asked someone. When I asked him couldn't you would have helped, his response 'i am conceirge, that's security teams work'. Then vaibhav comes and addresses me as platinum guest, when it's written in the guest details that I am titanium. Didn't greet me or thank me to be a titanium member until the time he charged my card. Ashish, on the other hand during that time was talking over phone ' yaar ye bhi to karna hai'. Can't you wait for a minute dude, he is checking me in. I enter the room and the famous nitesh has left a note (isn't this supposed to be by loyalty manager, GM, DGM, MOD) mentioning that welcome on 11th floor. Dude, you have me a room on 10th floor. Also, last email that you sent me to show me the video, I came here after an year, your team is still careless and the worst. Why was I asked for ID proof again? Agleo oleo pasta doesn't needs to be greasy. Also, where were the dried chillies. Pathetic food, I must say. Get the chef to try the agleo oleo pasta at little Italy or presto and I will pay for it. Your food lacks flavor, even the lounge one. Paneer Tikka half cooked. Green chicken Tikka was bearable. Agleo oleo is not supposed to be like arabiata. Use olive oil don't overuse it. Lounge is pathetic. Kingfisher premium and Grover. Even if OYO starts lounge, they will serve better drink options. You don't even have options. Even courtyard has bira available. The evening lounge guy, don't remember his name. I just took a bite from my fork, can you please wait for 10 seconds to ask me my room number. Also, before I was checking out I checked with IRD how long my food will take twice. First, when I placed the order 2.15 (which was 25 minutes), called her again at 2.45. she said it will be there in 5 minutes. I had a hard stop at 3 and had to leave. Seriously carelessness at the peak. The only reason I am giving you a 2 star is for Sundar (IRD), Anmol (Lounge), Rahul (front office), Gurinder, and Mahendra kumar (HK). Learn from them. They are humble, attentive. You are getting a 2 star for these people and losing 3 because of the guys mentioned above. I am not sure why are you a category 3 as per Marriott standards, I think a category 1 Fairfield will be far better than you. Pull up your socks and put things in place. This property in gurgaon will still remain my last choice even when I am on my deathbed. It is turning more like an yearly disaster that I come to stay in this property.
by steward219 on November 6, 2019
The hotel is well equipped, the staff is very helpful and honest. The breakfast is great with large selection of indian, international foods. The rooms are quite big, the bed is comfortable. Drinking water placed in room and bathroom as well. The nearest subway station is 5 minutes walk from hotel.
by leo_zhou333 on November 3, 2019
Been there many times, every time I got upgraded to a suite room. It is a fantastic hotel with tasty food & friendly staff, special thanks to Vandana and Annie...Lounge is also beyond my expectation...
by sonyakochharapicella on November 1, 2019
Everything was just absolutely perfect! Gorgeous rooms, great staff, great hospitality. This hotel is well located and very affordable. Its got fantastic restaurants and a wonderful bar called together at 12. A must stay!
by sebaven on July 16, 2019
by RVBhide on July 8, 2019
by Truls_NOR on June 5, 2019
by beast1217 on June 1, 2019
by RobinLSK on May 26, 2019