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Sat, 07 Mar – Sun, 08 Mar (1 Night) | 1 Room | 1 Guest
by Maheshraj on Apr 01,2019
What's Good: Prike location
What needs to improve : Reception location
Reason For Rating : Reception location
by Guest on Apr 01,2019
Reason For Rating : Wonderful stay!
by Sandra on Mar 25,2019
What needs to improve : Nice hotel
Reason For Rating : The hotel is a perfect stay just the room service guys should be a little more professional
by Anshul on Mar 24,2019
What's Good: Location, staff and rooms
What needs to improve : Dinner was not upto expectations
Reason For Rating : Rooms were of decent sizes and staff was extremely polite and helpful
by Priya on Mar 22,2019
Reason For Rating : Nice hotel n best place
by Nilesh on Dec 07,2018
What's Good: Exhorbitant pricing of food in restaurant
Reason For Rating : The hotel is not surrounded by great food options. So if you reach slightly late in the night you are forced to eat from thier restaurant. Which is exorbitantly priced!. One grilled chicken sandwich cost me Rs 1020 ( inclusive of taxes and service Charge). By far the most expensive sandwich I have ever had in a mid tier hotel
by Narendra on Nov 26,2018
What's Good: Location, overall quality and experience
What needs to improve : The bathroom fittings... Very outdated and not in perfect working condition
Reason For Rating : Value for money: excellent location accessibility, good room and overall standards at very reasonable pricing.
by Himanshu on Nov 26,2018
What's Good: Yes
What needs to improve : Service was too slow
Reason For Rating : Great experience, but service was so slow
by Munendra on Nov 26,2018
Reason For Rating : Very nice
by Varun on Nov 05,2018
Reason For Rating : It was good
by Dalzakam on Nov 05,2018
Reason For Rating : Comfortable and peaceful.
by sarv on Nov 01,2018
What's Good: Quit as not many people
Reason For Rating : We had requested for two single beds instead of one double bed And we were told that hotel is sold out
by Jagpal on Oct 31,2018
What's Good: Ambience
What needs to improve : Nothing
Reason For Rating : Nothing
by Indrajit on Oct 31,2018
What's Good: Location
What needs to improve : Old rooms and uncomfortable beds
Reason For Rating : Refurbish the hotel, ensure that the telephones work and provide comfortable beds
by Sagardeep on Oct 29,2018
What's Good: The peace and the luxury they offer.
What needs to improve : Bathroom shower handles need to change.
Reason For Rating : Very good staff service and very good location, market, malls and metro are all nearby. Excellent food taste and Quality. I love to stay at Bristol only whenever I visit Gurgaon.
by Aniket on Oct 24,2018
Reason For Rating : Good property woth old and poor maintenance....even bedroom had torn upholstery.
by guest on Oct 24,2018
What's Good: Location
What needs to improve : Rooms
Reason For Rating : 3 stars have better infrastructure than this 5 star old charm is long lost
by Irfan on Oct 18,2018
What's Good: Quick response of staffs.
What needs to improve : Nothing such
Reason For Rating : Value for money, enjoyed the stay from 13.10.18 to 16.10.18. Very good service , neat & clean room.
by BALAJI on Sep 28,2018
What's Good: Staff behavior is good
What needs to improve : AC was not satisfactory, mud water and swimming pool dress is not available
Reason For Rating : Water was not good as mud water has come in the morning and also swimming pool can only be used when we have proper pool dress as they expect.
by Kailash on Sep 20,2018
What's Good: Services
What needs to improve : No Comment
Reason For Rating : Good experience with hotel
by Diksha on Sep 14,2018
Reason For Rating : good
by damandeep on Aug 22,2018
What's Good: Good food
What needs to improve : Poor room service
Reason For Rating : Nice stay at Bristol valiue for money a little room service needs improvement
by Shimul on May 14,2018
Reason For Rating : Business hotel near Cyber city, Breakfast has limited choice for a 5 star hotel, but over all satisfactory.
by anant on Apr 22,2018
What's Good: Nothing
What needs to improve : I would recommend calling this a 2 star hotel instead of 5. The service was pathetic. Stayed there with my family for a night. EnteRed the hotel room, tv was not working, wash basin's water trap was stuck. We got it fixed by calling the housekeeping which took 20 mins to come there. Whenever you call housekeeping for something, they keep hanging up on you. Room service and restaurant service was pathetic as well. We asked for some plates, which they said would be delivered to your room in a while, and it never arrived. We booked the room for 3 people, where they provided us with only 2 water bottles and no extra bedding. Had to ask them thrice for the same, after ehich they brought the extra bedding and water bottles. The AC wasn't cooling as the temperature was stuck at 24 deg, which we asked them to lower it a bit. They couldn't fix the issue and we couldn't sleep in night due to heat. In the morning, when we decided to leave, there was no Valet available to bring our car back. We had to wait 10 mins to get our car keys back, after which we had to bring back the car ourselves from parking as their was no Valet person available. We paid 6000/- for a 1-star facility available hotel, (breakfast not included) which is rated as 5 star. Room service and housekeeping fucked up Asked for plates Housekeeping keeps hanging up Water bottles and bed not ready.. no toothbrush Breakfast Valet not available
Reason For Rating : I would recommend calling this a 2 star hotel instead of 5. The service was pathetic. Stayed there with my family for a night. EnteRed the hotel room, tv was not working, wash basin's water trap was stuck. We got it fixed by calling the housekeeping which took 20 mins to come there. Whenever you call housekeeping for something, they keep hanging up on you. Room service and restaurant service was pathetic as well. We asked for some plates, which they said would be delivered to your room in a while, and it never arrived. We booked the room for 3 people, where they provided us with only 2 water bottles and no extra bedding. Had to ask them thrice for the same, after ehich they brought the extra bedding and water bottles. The AC wasn't cooling as the temperature was stuck at 24 deg, which we asked them to lower it a bit. They couldn't fix the issue and we couldn't sleep in night due to heat. In the morning, when we decided to leave, there was no Valet available to bring our car back. We had to wait 10 mins to get our car keys back, after which we had to bring back the car ourselves from parking as their was no Valet person available. We paid 6000/- for a 1-star facility available hotel, (breakfast not included) which is rated as 5 star.
by RAMESHKUMAR on Mar 12,2018
What's Good: Good
What needs to improve : Slow response
Reason For Rating : Excellent location and good service. Value for money.
by Vishrut on Jan 12,2018
What's Good: Courteous staff , clean bathrooms
What needs to improve : Poor cleanliness
Reason For Rating : The hotel was undergoing renovation on second floor and I was provided the room on the same floor . The broken down rooms were not cordoned off and were left open . The breakfast could have been better . There was nothing in the mini bar
by Rameshwar on Aug 25,2017
What's Good: location
What needs to improve : staff
Reason For Rating : worst experience ..not recommend to any one
by SHYAMSUNDER on Aug 13,2017
What's Good: Front desk and catering staff behaviour
What needs to improve : Swimming pool management
by Vikram on Apr 24,2017
What's Good: Rate was very reasonable
What needs to improve : Staaf did not seemed much trained. Seemed like dey were of regular hotel
by Serena Satheesan on Mar 30,2015
by Adit Jaiswal on Feb 18,2015
by Vivek Rao on Sep 07,2014
What's Good: Hotel facilites are good, but staff is highy untrained. Not at all 5 star hotel class.They are not at all concerned about the guests problems if he is facing . it is recomended that you start have taining sessions of all the servers and managers . In fact the interaction with the staff was was bad. Food is good.
by sanjayg1224 on
Poor quality rooms built probably in the 1970s. Squeaking doors. Leaking water from taps in washrooms. Smelling bed sheets and covers. Poor room service. Even basic amenities not present in the room. Thermostat worked after calling house keeping 4-5 times. Not to forget, centuries old furniture. Only 1 key card can work at a time in one room, so if you are 2 occupants in one room, you are unlucky if both of you have to go to different places at the same time.
by 201janek on
Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.
by BhavyaBanga on
I had my wedding at Hotel Bristol in Oct, 2019 and the services they offer were amazing. The food was fantastic and the hotel staff were really helpful in each and everything. It was a well managed show and would recommend it to all my friends. Just 1 recommendation: Please provide presidential suite as a part of wedding package :)
by swadeep s on
one of the best hotels in Gurugram offering luxury at affordable rates.Nicely located near MG road and major metro stations. nice clean rooms,well behaved staff , good food. big property and very neatly maintained.
by CapturedFoodStories on
I loved this place serving best food and have great ambience. I had one of great foods, North Indian cuisine and is a place to be considered for desserts. This is my personal recommendation for the people who like to enjoy places in an economical prices.
by BhavyaBanga on February 6, 2020
by RichaM264 on March 13, 2019
by chow69 on February 21, 2019
by Vinayash88 on December 22, 2018
by sivapb on December 15, 2018