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Book Rooms at The Bristol Hotel - Prices Rs. 8330

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Room 1:
AdultsAbove 12 years
Children Below 12 years
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Rating 4.0/ 5 , based on 571 Review(s) Price: Rs. 3,940

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The Bristol Hotel, Gurgaon

Sat, 07 Mar – Sun, 08 Mar (1 Night)  |  1 Room  |  1 Guest

Reviews for The Bristol Hotel

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Overall Rating

4 / 5

(based on 32 review(s))

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Rating Summary

  • Comfort32
  • Cleanliness29
  • Facilities Available32
  • Staff Service29
  • Room28
  • Value for money31
  • Location28
  • 3.9
  • 4.0
  • 3.8
  • 4.1
  • 3.9
  • 3.9
  • 4.3
  • 4.4

    Very Good!

    What's Good: Prike location

    What needs to improve : Reception location

    Reason For Rating : Reception location

  • 4.4

    Very Good!

    Reason For Rating : Wonderful stay!

  • 3.6

    Very Good!

    What needs to improve : Nice hotel

    Reason For Rating : The hotel is a perfect stay just the room service guys should be a little more professional

  • 5.0

    Excellent!

    What's Good: Location, staff and rooms

    What needs to improve : Dinner was not upto expectations

    Reason For Rating : Rooms were of decent sizes and staff was extremely polite and helpful

  • 4.9

    Excellent!

    Reason For Rating : Nice hotel n best place

  • 2.0

    Poor!

    What's Good: Exhorbitant pricing of food in restaurant

    Reason For Rating : The hotel is not surrounded by great food options. So if you reach slightly late in the night you are forced to eat from thier restaurant. Which is exorbitantly priced!. One grilled chicken sandwich cost me Rs 1020 ( inclusive of taxes and service Charge). By far the most expensive sandwich I have ever had in a mid tier hotel

  • 4.4

    Very Good!

    What's Good: Location, overall quality and experience

    What needs to improve : The bathroom fittings... Very outdated and not in perfect working condition

    Reason For Rating : Value for money: excellent location accessibility, good room and overall standards at very reasonable pricing.

  • 4.4

    Very Good!

    What's Good: Yes

    What needs to improve : Service was too slow

    Reason For Rating : Great experience, but service was so slow

  • 5.0

    Excellent!

    Reason For Rating : Very nice

  • 4.0

    Very Good!

    Reason For Rating : It was good

  • 4.7

    Excellent!

    Reason For Rating : Comfortable and peaceful.

  • 4.0

    Very Good!

    What's Good: Quit as not many people

    Reason For Rating : We had requested for two single beds instead of one double bed And we were told that hotel is sold out

  • 4.0

    Very Good!

    What's Good: Ambience

    What needs to improve : Nothing

    Reason For Rating : Nothing

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Old rooms and uncomfortable beds

    Reason For Rating : Refurbish the hotel, ensure that the telephones work and provide comfortable beds

  • 5.0

    Excellent!

    What's Good: The peace and the luxury they offer.

    What needs to improve : Bathroom shower handles need to change.

    Reason For Rating : Very good staff service and very good location, market, malls and metro are all nearby. Excellent food taste and Quality. I love to stay at Bristol only whenever I visit Gurgaon.

  • 3.6

    Very Good!

    Reason For Rating : Good property woth old and poor maintenance....even bedroom had torn upholstery.

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Rooms

    Reason For Rating : 3 stars have better infrastructure than this 5 star old charm is long lost

  • 5.0

    Excellent!

    What's Good: Quick response of staffs.

    What needs to improve : Nothing such

    Reason For Rating : Value for money, enjoyed the stay from 13.10.18 to 16.10.18. Very good service , neat & clean room.

  • 3.6

    Very Good!

    What's Good: Staff behavior is good

    What needs to improve : AC was not satisfactory, mud water and swimming pool dress is not available

    Reason For Rating : Water was not good as mud water has come in the morning and also swimming pool can only be used when we have proper pool dress as they expect.

  • 4.0

    Very Good!

    What's Good: Services

    What needs to improve : No Comment

    Reason For Rating : Good experience with hotel

  • 5.0

    Excellent!

    Reason For Rating : good

  • 4.1

    Very Good!

    What's Good: Good food

    What needs to improve : Poor room service

    Reason For Rating : Nice stay at Bristol valiue for money a little room service needs improvement

  • 4.4

    Very Good!

    Reason For Rating : Business hotel near Cyber city, Breakfast has limited choice for a 5 star hotel, but over all satisfactory.

  • 1.7

    Poor!

    What's Good: Nothing

    What needs to improve : I would recommend calling this a 2 star hotel instead of 5. The service was pathetic. Stayed there with my family for a night. EnteRed the hotel room, tv was not working, wash basin's water trap was stuck. We got it fixed by calling the housekeeping which took 20 mins to come there. Whenever you call housekeeping for something, they keep hanging up on you. Room service and restaurant service was pathetic as well. We asked for some plates, which they said would be delivered to your room in a while, and it never arrived. We booked the room for 3 people, where they provided us with only 2 water bottles and no extra bedding. Had to ask them thrice for the same, after ehich they brought the extra bedding and water bottles. The AC wasn't cooling as the temperature was stuck at 24 deg, which we asked them to lower it a bit. They couldn't fix the issue and we couldn't sleep in night due to heat. In the morning, when we decided to leave, there was no Valet available to bring our car back. We had to wait 10 mins to get our car keys back, after which we had to bring back the car ourselves from parking as their was no Valet person available. We paid 6000/- for a 1-star facility available hotel, (breakfast not included) which is rated as 5 star. Room service and housekeeping fucked up Asked for plates Housekeeping keeps hanging up Water bottles and bed not ready.. no toothbrush Breakfast Valet not available

    Reason For Rating : I would recommend calling this a 2 star hotel instead of 5. The service was pathetic. Stayed there with my family for a night. EnteRed the hotel room, tv was not working, wash basin's water trap was stuck. We got it fixed by calling the housekeeping which took 20 mins to come there. Whenever you call housekeeping for something, they keep hanging up on you. Room service and restaurant service was pathetic as well. We asked for some plates, which they said would be delivered to your room in a while, and it never arrived. We booked the room for 3 people, where they provided us with only 2 water bottles and no extra bedding. Had to ask them thrice for the same, after ehich they brought the extra bedding and water bottles. The AC wasn't cooling as the temperature was stuck at 24 deg, which we asked them to lower it a bit. They couldn't fix the issue and we couldn't sleep in night due to heat. In the morning, when we decided to leave, there was no Valet available to bring our car back. We had to wait 10 mins to get our car keys back, after which we had to bring back the car ourselves from parking as their was no Valet person available. We paid 6000/- for a 1-star facility available hotel, (breakfast not included) which is rated as 5 star.

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Slow response

    Reason For Rating : Excellent location and good service. Value for money.

  • 3.9

    Very Good!

    What's Good: Courteous staff , clean bathrooms

    What needs to improve : Poor cleanliness

    Reason For Rating : The hotel was undergoing renovation on second floor and I was provided the room on the same floor . The broken down rooms were not cordoned off and were left open . The breakfast could have been better . There was nothing in the mini bar

  • 1.7

    Poor!

    What's Good: location

    What needs to improve : staff

    Reason For Rating : worst experience ..not recommend to any one

  • 4.4

    Very Good!

    What's Good: Front desk and catering staff behaviour

    What needs to improve : Swimming pool management

  • 4.1

    Very Good!

    What's Good: Rate was very reasonable

    What needs to improve : Staaf did not seemed much trained. Seemed like dey were of regular hotel

  • 3.7

    Very Good!

  • 3.7

    Very Good!

  • 2.7

    Average!

    What's Good: Hotel facilites are good, but staff is highy untrained. Not at all 5 star hotel class.They are not at all concerned about the guests problems if he is facing . it is recomended that you start have taining sessions of all the servers and managers . In fact the interaction with the staff was was bad. Food is good.

  • Overall Rating

    "The Bristol Hotel"
    4.0 The Bristol Hotel

    (based on 571 reviews)

  • Traveller Rating

    • Terrible 48
    • Poor 31
    • Average 76
    • Very Good 150
    • Excellent 266

  • Pathetic rooms - at least on third floor

    by sanjayg1224 on

    Poor quality rooms built probably in the 1970s. Squeaking doors. Leaking water from taps in washrooms. Smelling bed sheets and covers. Poor room service. Even basic amenities not present in the room. Thermostat worked after calling house keeping 4-5 times. Not to forget, centuries old furniture. Only 1 key card can work at a time in one room, so if you are 2 occupants in one room, you are unlucky if both of you have to go to different places at the same time.

  • Not 5 star standard - conferencing good, room poor

    by 201janek on

    Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.

  • Best Wedding Destination in downtown

    by BhavyaBanga on

    I had my wedding at Hotel Bristol in Oct, 2019 and the services they offer were amazing. The food was fantastic and the hotel staff were really helpful in each and everything. It was a well managed show and would recommend it to all my friends. Just 1 recommendation: Please provide presidential suite as a part of wedding package :)

  • had a short stay during personal visit

    by swadeep s on

    one of the best hotels in Gurugram offering luxury at affordable rates.Nicely located near MG road and major metro stations. nice clean rooms,well behaved staff , good food. big property and very neatly maintained.

  • I went to this place on Christmas.

    by CapturedFoodStories on

    I loved this place serving best food and have great ambience. I had one of great foods, North Indian cuisine and is a place to be considered for desserts. This is my personal recommendation for the people who like to enjoy places in an economical prices.

  • Book Presidential Suite for a small party

    by BhavyaBanga on February 6, 2020

  • Mexican Suite

    by RichaM264 on March 13, 2019

  • Rooms overlooking MG Road have a lovely view

    by chow69 on February 21, 2019

  • room no 501 Presidential Suite is excellent and really value for money

    by Vinayash88 on December 22, 2018

  • I would ask the management to take a shower with luke warm water to experience it

    by sivapb on December 15, 2018