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Rating 3.5/ 5 , based on 9 Review(s)
yatra hotel

Nakshatra Emerald Inn, Guruvayoor

Wed, 08 Apr – Thu, 09 Apr (1 Night)  |  1 Room  |  1 Guest

Reviews for Nakshatra Emerald Inn

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Overall Rating

4.2 / 5

(based on 14 review(s))

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Rating Summary

  • Comfort14
  • Cleanliness14
  • Facilities Available14
  • Staff Service14
  • Room14
  • Value for money14
  • Location14
  • 4.4
  • 3.9
  • 4.2
  • 4.1
  • 4.4
  • 4.2
  • 3.9
  • 3.6

    Very Good!

    What needs to improve : Housekeeping not on time

    Reason For Rating : Better food options, proper housekeeping even before the customer requests for the same.

  • 3.9

    Very Good!

    What's Good: Good staff

    What needs to improve : Timing allowed for stay

    Reason For Rating : Timing of hotel from stay to vacate will be dependent on coustmer

  • 4.1

    Very Good!

    What's Good: Room

    Reason For Rating : Very good room

  • 3.9

    Very Good!

    What's Good: Big room, good ac

    What needs to improve : Shower, cleanliness

    Reason For Rating : Problem with mixer and shower to be rectified

  • 4.0

    Very Good!

    Reason For Rating : Cntct the guest to check for any specific requirements....and try to accompkish it....

  • 4.1

    Very Good!

    What's Good: New property

    What needs to improve : Distance to temple and price

    Reason For Rating : It was a pleasant place and do not need much changes. Prices are little higher and would like to reduce as property is little far from temple

  • 3.9

    Very Good!

    What's Good: Clean room.

    What needs to improve : Room could have more facilities for the price

    Reason For Rating : The rates are quite high as compared to the standard of the room.

  • 3.7

    Very Good!

    What's Good: Room

    What needs to improve : Staff response

    Reason For Rating : Non responsive staff. Should improve

  • 4.0

    Very Good!

    Reason For Rating : This Hotel is quiet new and also located near the temple. the atmosphere here is silent and easy access to main road and temple. Its also having a decent swimming pool which you can enjoy during the stay.

  • 3.7

    Very Good!

    What's Good: Service and politeness and food taste

    What needs to improve : Nothing specific

  • 5.0

    Excellent!

    What's Good: Customer service

    What needs to improve : Nothing

    Reason For Rating : Clean,neat and well organised. Customer friendly. for example, there was no intimation about my booking from Yatra to the hotel. There were a few mistakes in the hotel voucher regarding the address/tel. no. etc, creating a doubt as to whether it was the right hotel.But the hotel staff allotted the rooms etch. first and settled the issue with Yatra subsequently. I appreciate this very much.

  • 5.0

    Excellent!

    What's Good: Location

    What needs to improve : Nothing

    Reason For Rating : Nice stay...

  • 4.7

    Excellent!

    What's Good: Cleaniness and food

    What needs to improve : Extra person charge

  • 4.9

    Excellent!

    What's Good: Everything was good. Service and food was excellent.

  • Overall Rating

    "Nakshatra Emerald Inn"
    3.5 Nakshatra Emerald Inn

    (based on 9 reviews)

  • Traveller Rating

    • Terrible 2
    • Poor 0
    • Average 1
    • Very Good 2
    • Excellent 4

  • Cheating with us (they all lairs)

    by Nitin M on

    we have booked 4 rooms with breakfast in Nakshatra Emerald Inn, we have booked directly to the hotel and also we have paid in advance INR 2000/- as a booking amount, when we reach at hotel, hotel staff told us that we will not provide breakfast, and also we have mail to mail conversation but they all denied this thing, i'll not recommend this hotel to any person. hotel staff was so rude even management person also very rude. room was not clean at that time we check in and washroom was also in very terrible condition.

  • Clean rooms, but over priced

    by HariChingapuram on

    Stayed here on 14th August with family. The hotel is relatively newly built. Pros- Clean rooms, Comfortable bed, Friendly staff, Parking, roof top swimming pool Cons- Over priced when compared to simlar class hotels, not very close to the temple, needs to have more professional approach, Wif-Fi is there but never worked. For the price we paid, the facilities were inadequate. There was no hot water in the room and the staff said it is due to solar panel not working in rain. The breakfast was included in the room rate but there was no choice other than "Poori". Wi-Fi connection ws also dropping frequently and I had to depend on my mobile data. I will choose Sopanam heritage or Krishna Inn over this hotel which is good value for money and much higher standard than this hotel.

  • Terrible experience

    by Harishankerv on

    One of the worst experience we ever had was at this place. Firstly, the check in process was horrible. The girl at the reception didn't know the process as we booked online and we had to wait 30-45 minutes with 2 little kids. After that a guy comes and informs us that there are no rooms in the hotel because of a group booking and we have to go to another hotel near by (Hotel Bhansuri Inn), which they say as their sister concern. They didn't give us the proper location of the other hotel and we had to find it via Google. Not only that, they didn't have the courtesy to load back the luggage in our car. Bhansuri Inn was no different, looks good from outside but the interiors are pretty old. The front door room lock was broken and it took 30 minutes for hotel staff to make it work and we had to wait all that time outside. Inside it was no different, the bathroom lock got jammed and we had to inform that to be repaired. The food wasn't great, we had stomach problems eating their. All in all a very very bad experience. So, if there are other options, please do not opt for Nakshatra Emerald Inn and Bhansuri Inn.

  • Nice Place to Stay

    by Sathish K on

    Maintained well, Good parking Space, reasonable rates, Staffs appearance is good. This is very near to Guruvayoor temple. Perfect for Family and business tours. It has only pure veg restaurant, so not preferable for heavy non-veg people

  • North Indian dishes are good

    by gvkumar on

    They served different varieties of north indian food, boys liked them thoroughly. Their interior works were good, good parking space available. They can provide quick service and have the card swiping machine at restaurant rather than keeping them at reception.

  • terrible rooms

    by Nitin M on May 7, 2019

  • We chooses Suite Room and it comes with all amenities

    by BinoshR on February 27, 2017