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Even Lower Prices Now: Promocode has been automatically applied.
Wed, 02 Dec – Thu, 03 Dec (1 Night) | 1 Room | 1 Guest
by Begum on Mar 29,2019
What's Good: Room
What needs to improve : Breakfast
Reason For Rating : Good
by KG on Feb 04,2019
What's Good: Good location, safe, friendly staffs
What needs to improve : None
Reason For Rating : Clean and neat
by Jnan on Nov 29,2018
What's Good: Looked good from outside
What needs to improve : Room, facilities and service
Reason For Rating : Very poor service...Room lacked basics like towel...etc.
Bad food, bad service.
by monush123 on
The quality of food is unimaginable for a hotel like this. The price is also too much for the price and the staff isn't able to comply with half of our requests. However the rooms are decent but there are also bad ones around. Location is also good as well.
A nicely built hotel run by the worst hotel management
by deboo117 on
Rooms are really decent with all the basic amenities and competent room service. However there are some caveats to the overall experience. Food is horrible and is grossly overpriced and absolutely not worth the asking price. Many times you have to fight the management for even a decent meal. Also the WiFi, although free is very inconsistent and slow. Even the staff are incompetent in general. The complacency of the hotel management is the main reason I advise you to save your money and go somewhere else. These people don't deserve your hard earned money.
Encellent banquet service
by Neopanepritam on
On 6th Feb 2020 we had organize wedding reception party held at The Lilly hotel.It was pleasure of working along with the Banquet Manager Mr Utpal Chakarborty who took care of so much details. He also went above and beyond his duty to accommodate our request.The amazing mature staff led by Mr Utppal Charkarborty was friendly.He is an asset to the organization.The hospitality and service provided by each staff of the hotel was excellent.I once again want to say huge thank to Mr Uttpal chakraborty and team for helping our wedding party to be so enjoyable and successful. We will definitely visit again and surely recommend The Hotel Lilly to our friends for their special occasion. With regards PRITAM NEOPANE
Will not stay in this hotel again
by sudbud on
Lizard in the bathroom which was not caught by housekeeping. Still at large in the room most probably. Went to the salon to wash my hair. The staff member kept the tap on for 30 min. Water just went into the gutter. When I told her its a waste of such a precious resource she did not care. Front office in charge gave us incorrect information. Had we followed his advise our stay would have been compromised.
Worst stay ever
by abhishekkonwar281219 on
Checked in on 25th November 2019. My wife and I were staying in room number 703. Now let me tell you why this is the worst hotel and a shame to the beand name Lily: 1. Due to a very late check in after a long drive, we both wanted to make a cup of coffee. There was just 1 sachet I'm the room, no big deal, called the room service to asked for another 2 sachets. After almost half an hour, room service arrives on the door with 2 cups of coffee which we didn't order and a bill which we never should've paid, but still ok too tied to do otherwise, accepted the order. 2. Breakfast: opted to take a donut, fuits and sausages with a side of 'strong' 'coffee'. Donut was so dry that it scratched the throat and we had to gulp it down with water, 'strong' coffee was milk and the worst part, which is not at all expected from ANY restaurant, there was a ROCK! in the sausage! A ROCK! when brought to the notice of the staff he took the rock, walked off and no response, hence we had to just leave our breakfast. 3. Checkout: it took more than 30 mins to checkout and the cashier was deliberately delaying the process even after continually telling him that we were in very much urgency. There were a few Rose petals stains on the bed sheet which was confirmed by the bell boy, room service and the manager that it is nothing to be worried about and will be cleaned in 1 wash. All in all, it was the worst experience ever and these people are damaging the brand name of Lily. The management should really look at these as the worst experiences are the most spread word of mouth and mine is no way going to be any good. My rating would be 0.5/10 Would never ever visit again
Check out the rooms yourself, especially the air conditioning
by deboo117 on July 20, 2020
Hill Side room has an awesome view
by sofukul on September 22, 2019
Rooms on the top floors offer good views around
by Amit G on June 29, 2019
Do not choose this hotel
by alisha7694 on February 26, 2019
good view from the rooms
by hvshah on January 4, 2019