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Rating 4.0/ 5 , based on 70 Review(s)
yatra hotel

Hotel Surya, Indore

Tue, 08 Dec – Wed, 09 Dec (1 Night)  |  1 Room  |  1 Guest

Reviews for Hotel Surya

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Overall Rating

3.9 / 5

(based on 5 review(s))

Verified

Rating Summary

  • Comfort5
  • Cleanliness5
  • Facilities Available5
  • Staff Service5
  • Room5
  • Value for money5
  • Location5
  • 4.2
  • 3.6
  • 3.8
  • 3.8
  • 4.0
  • 3.4
  • 4.2
  • 5.0

    Excellent!

    What's Good: Good service

    Reason For Rating : Good

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Room service

    Reason For Rating : Room service can be improved

  • 3.4

    Average!

    What's Good: Location

    What needs to improve : Cleanliness

    Reason For Rating : Rooms cleanliness is not good. Also corridors are not clean.

  • 2.6

    Average!

    What needs to improve : Bedsheets not clean. Toilet and bathroom need to maintained and cleaned. Toilets smell. Plumbing overhaul required.

    Reason For Rating : Hotel does not offer services as per their tarriff.

  • 4.9

    Excellent!

    What's Good: Food and promptness of the staff along with their cordial nature

    Reason For Rating : Cordial staff along with delicious food and comfortable rooms... overall it was very pleasant stay

  • Overall Rating

    "Hotel Surya"
    4.0 Hotel Surya

    (based on 70 reviews)

  • Traveller Rating

    • Terrible 3
    • Poor 2
    • Average 17
    • Very Good 32
    • Excellent 16

  • New Restaurant

    by Nanasheth on

    Went for Dinner. Valet parking available. Restaurant attached to hotel. A very old established hotel known for good food. Captain arranged for a good table immediately. All dishes were specially prepared being Jain food. Service fast. Prices are higher bit but looking to fine dining option, it's worth. Enjoy the evening.

  • Compact and Ease

    by shaileshs68 on

    Comfortable and safe stay for families. Tasty breakfast. Restaurant provides good food. One should try Dal Khichdi with Curd once. Staff behaviour is always good. Check in and check out is comfortable.

  • Poor Service! A big No!

    by sourabhp2ms on

    I have been visiting this place since last 12-14 years. Today I visited their new restaurant Kode, with some guests. Tlhe staff behaviour & hospitality was poor and one of the waiters named Lal Singh argued with my family, on just insisting for water. Though all the managers, hotel owner Mr.Mohit Arora came to try to resolve the issue, but couldnt do much. None of the senior staff didnt even had the courtesy to ask whether we are satisfied with the services/prblem resolution or not? The evening was spoilt, due to mistake of one of the employee and negligence of management. I would suggest not to visit the new lounge. I would still give 5 stars to the old restaurant. NEVER VISIT KODE RESTAURANT!!!

  • Good Hotel

    by 741maulikk on

    Nice Hotel nr.Indore Railway Station. Located on main Road. Breakfast & Restaurant food was yummy. Rooms with all modern amenities. My visit time Hotel some part under maintenance. Recommend this hotel.

  • Very nice location, comfortable room

    by Abhinavi K on

    We stayed for 3 nights and our suite room was quite comfortable. The location of the hotel is very central. Staff, including restaurant and housekeeping, was very courteous. It would be great if they consider adding a fitness centre/gym and play area for children

  • Room no. 209 and front side

    by Handaash on July 10, 2017

  • Check the washrooms before paying for the room

    by Raahi_cc on April 20, 2016

  • If you prefer road view then you can request for one as there is nothing much to see in the backside of the hotel.

    by Steven F on March 3, 2016

  • Higher floors or Front facing rooms will be good for ventilation

    by Hiteshmech on January 12, 2016

  • Avoid Road facing rooms specially on lower floor. Too much Vehicle Noise.

    by Satish_810 on August 31, 2015