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Behind SBI Bank, Jodhpur , 302001 | Show on Map
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by NJaiswal on October 26, 2018
I booked 2 rooms and stayed with my family last week. Experience : 1. I booked through MMT and had printouts clearly stating prepaid booking.Their record stated it was not paid up. They forced me to call up MMT and clarify instead of them calling up and clarifying themselves since they have a tie up with MMT. 2. After I called up MMT, they agreed that it was prepaid plan. My booking had complementary breakfast. I go for breakfast and surprise ..they deny the food saying your plan does not have complementary breakfast.After some clarification and they not agreeing I felt frustrated and offered that give me whatever is complementary and charge me if it turns out to be not part of package. Strangely the in-house staff declined asking me to first go and talk to the manager downstairs before food could be offered. I was furious , in the meanwhile they figure out it is actually complementary for me and gave the breakfast. What they gave was only Poha and coffee. So much fight for such a food. Ridiculous. 3. On the day of check out , the manager says , I have to pay for the coffee that I had with Poha as only tea is part of complementary package. This happened despite the waiter clearly asking with Poha do you want coffee or tea . To which we had answered as coffee. The manager said the staff is new so he would have told by mistake. He was adamant to charge for coffee , when some fellow guests started supporting me and the manager somehow agreed. 4. It's lunch time , I order some food and they declined to serve in rooms. Saying it is not their policy as it may soil the sheets. note that they have a 2 Plastic tables set up in terrace and there is not even fan given to you. Now consider the problems that you will face. 5. Another time, my 1 yr kid was sleeping and they told that you must come up to eat. Either my wife or I had to stay in the room with the kid.i resisted saying I need the food in room. They declined. I angrily said throw away the food. I will pay for it and eat outside. After few minutes one guy knocked the door with foods in his hand. 6.My kid was sleeping and they shut off the Genset saying it has been running for long. . I told he will get up in the heat. They started it only after speaking to me angrily. In essence consider all of these when you plan to book. Another thing, I posted the same review in MMT and they did not publish it.I wonder if I shall trust their reviews any more. Thankfully honest forums like TA are still there.
by avtechie on May 7, 2018
Very clean rooms, clean toilets, restaurant is good. Location is also good , CAR parking is an issue as it is in a narrow alley. Front desk staff are not informed properly, they commit something and then they retract. Otherwise if you wish to stay with family in a clean place with a budget , this is the place to go . Friendly behavior of staff. Rooms have balcony also. thanks Ankur
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