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Book Rooms at Golden Heaven Hotel and Restaurant - Prices Rs. 859

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Golden Heaven Hotel and Restaurant, Kolkata

Wed, 18 Dec – Thu, 19 Dec (1 Night)  |  1 Room  |  1 Guest

Reviews for Golden Heaven Hotel and Restaurant

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Overall Rating

2.9 / 5

(based on 30 review(s))

Verified

Rating Summary

  • Comfort30
  • Cleanliness30
  • Facilities Available30
  • Staff Service30
  • Room30
  • Value for money30
  • Location30
  • 2.8
  • 2.7
  • 2.6
  • 3.1
  • 2.7
  • 2.6
  • 3.6
  • 2.7

    Average!

    What's Good: Price and Location (Proximity to airport)

    What needs to improve : Food are costly. Charged more than MRP and added GST also

    Reason For Rating : Cost wise it is OK. However you will feel like having earthquake throughout the night, since many trucks pass on the main road. Hence it was discomfort. Food Cost is very much expensive. Even a water bottle showing MRP of Rs. 20 has been charged as Rs. 30 and also added GST. Hotel policy like no outside food or even water at room restricts person to eat outside and. If you see only cost then so so I should say.

  • 4.9

    Excellent!

    What's Good: Staff behaviour

    What needs to improve : Staff

    Reason For Rating : Staffs are so frien dly

  • 1.0

    Poor!

    What's Good: Totally dislike.Fraud.Biggest cheater

    What needs to improve : Rude staff behaviour.High price of mineral water.

    Reason For Rating : Most third class hotel.Broken bathroom door.Very small room.Rude staff behaviour.Selling mineral water at black market & prohibition bof buying water from outside.Never go to this hotel.Remove this hotel from your list

  • 2.1

    Poor!

    What's Good: its proximity to airport. its walking distance.

    What needs to improve : mentioned above. Rude behaviour. Traffic Noise. Poor Housekeeping.

    Reason For Rating : Staff is impolite. The building shakes whenever a heavy truck passes on in front of the road. The vibrations are very much noticible. There is a huge hole in thd blanket cover. You will have to endure traffic noise all night. No toiletries provided. Mirror has fallen off one nail and is about to fall off completely-in short Poor Housekeeping.

  • 3.6

    Very Good!

    What's Good: Location

    What needs to improve : Size of the room and bathroom is not well equipped

    Reason For Rating : Take a feedback from guest

  • 2.1

    Poor!

    What's Good: Nothing

    What needs to improve : Nothing

    Reason For Rating : Room too small, bathroom not hygienic.

  • 3.0

    Average!

    What's Good: Good service and location is awesoy

    What needs to improve : Cleanliness,food was not up to the mark

    Reason For Rating : Hotel room is not clean enough

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Traffic noise and mo wifi

    Reason For Rating : Fiz water shortage

  • 3.1

    Average!

    What's Good: Behavior of staff & management.

    What needs to improve : Lack of cleaning & parking facilities.

    Reason For Rating : The room should be more clean & well equipped with things that are required to be kept. No safe parking slots available. Manager & staff behavior was good though.

  • 1.0

    Poor!

    What's Good: Not to like and only dislike.

    What needs to improve : The word hotel itself it not deserve.

    Reason For Rating : One of the worst hotel I ever stayed in my life. Very filthy room, bath room, closet and wash basin are stained like a public toilet. Bath towels have never sanitised for a long period and it's almost pale yellow in color.

  • 1.9

    Poor!

    What's Good: Nothing much.

    What needs to improve : Almost everything, except location, but even that was a bit too noisy.

    Reason For Rating : More attention to cleanliness! The rooms were dusty, the bedsheets soiled, even though they had just come from the laundry, many fixtures we're broken...

  • 2.3

    Poor!

    What's Good: Near to airport

    What needs to improve : Rat was in my room

    Reason For Rating : Not up to the mark

  • 3.0

    Average!

    What's Good: Location

    What needs to improve : Room, food & room service

    Reason For Rating : Room service is not so good. Food average.. location is good... Very near to airport...

  • 3.7

    Very Good!

    What's Good: Room

    What needs to improve : Staff service

    Reason For Rating : Good

  • 1.9

    Poor!

    What's Good: Location

    What needs to improve : Facility

    Reason For Rating : Pls specify the room size and facility provided by the hotel .Blanket provide by the hotel was smelling so bad that anyone will vomit.

  • 3.9

    Very Good!

    What's Good: Location near airport

    What needs to improve : Value for money

    Reason For Rating : Good & decent stay

  • 2.6

    Average!

    Reason For Rating : I am very disappointed when hotel charged me RS 500/- for my child. My booking confirmed by Yatra with 2+1 but hotel clearly told me no child allow with this price. After returning I willl be sure put a complaint to forum. It's one type of cheating.

  • 1.4

    Poor!

    What's Good: Nothing

    What needs to improve : Almost everything

    Reason For Rating : Bedsheets not even covering the mattress, blanket not clean, bathroom not clean, shady room right in front of the highway. Motive of a 4-5 hours sleep only stay was spoilt!

  • 1.3

    Poor!

    What's Good: Nothing

    What needs to improve : Very poor cleaning & staff behaviour

    Reason For Rating : Very Bad service & behaviour of staff

  • 5.0

    Excellent!

    What's Good: People

    What needs to improve : Everything was good

    Reason For Rating : It was good stay at the hotel. Polite and decent people around

  • 3.4

    Average!

    Reason For Rating : So small room too much noisy area

  • 4.0

    Very Good!

    What's Good: Nearest to airport

    What needs to improve : Comb and oil not provided

    Reason For Rating : Good experience ...staff is cooperating nature

  • 2.6

    Average!

    Reason For Rating : Na

  • 4.9

    Excellent!

    What's Good: Location

    What needs to improve : Water availability in bathroom

    Reason For Rating : Room & bedsheets was cleaned properly.

  • 1.0

    Poor!

    What's Good: Nothing

    What needs to improve : Everything

    Reason For Rating : Worst hotel I have ever stayed. Dirtiness, unhygienic and uncomfortable even for a day stay.

  • 2.6

    Average!

    What's Good: Near to airport

    What needs to improve : Room is not clean and it is small

    Reason For Rating : Room is very small. Might not be worth for me. Stayed only for 5hrs

  • 5.0

    Excellent!

    What's Good: CHEAP RATE WORTH OF MONEY

    What needs to improve : NOT THING ALL WELL

  • 2.6

    Average!

    What's Good: Nothing

    What needs to improve : Rooms are noisy as they windows transfer all the road noise to the rooms..

  • 2.9

    Average!

    What's Good: It's close to the airport.

    What needs to improve : The noise at night was unbearable, sleep was not possible.

  • 2.7

    Average!

    What's Good: Near to the airport

    What needs to improve : Maintenance and non availability of basic items like fresh juice, sandwich in resturant at 1. pm

    Reason For Rating : Hotel maintenance to be improved

No Reviews Found.
No Reviews Found.