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Rating 4.5/ 5 , based on 3778 Review(s)

ITC Sonar Kolkata, A Luxury Collection Hotel, Kolkata

Sat, 14 Dec – Sun, 15 Dec (1 Night)  |  1 Room  |  1 Guest

Reviews for ITC Sonar Kolkata, A Luxury Collection Hotel

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Overall Rating

4.3 / 5

(based on 19 review(s))

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Rating Summary

  • Comfort19
  • Cleanliness11
  • Facilities Available19
  • Staff Service11
  • Room11
  • Value for money19
  • Location11
  • 4.4
  • 4.5
  • 4.5
  • 4.3
  • 4.4
  • 4.1
  • 4.2
  • 4.9

    Excellent!

    What's Good: Everything

    Reason For Rating : Everything was awesome.

  • 5.0

    Excellent!

    What's Good: Food

    Reason For Rating : Nothing to complain at all... genuinely good services...

  • 4.7

    Excellent!

    What's Good: great ambience , good staff, lovely food, great facilities. Only are of improvement would be the in room dining ..not upto the standards of ITC Maurya or Maratha

    What needs to improve : in room dining

    Reason For Rating : outstanding property

  • 3.0

    Average!

    What's Good: The pond

    What needs to improve : Many things are poorly designed. The restaurants specially

    Reason For Rating : Coffee shop is over crowded

  • 5.0

    Excellent!

    What's Good:

    What needs to improve : .

    Reason For Rating : Hospitality is very good..Had a great experience staying there..the spread in the breakfast is too good almost every item was available and that too fresh. Overall very good experience staying at ITC.

  • 5.0

    Excellent!

    What's Good: Good

    What needs to improve : Water

    Reason For Rating : Nice

  • 4.9

    Excellent!

    What's Good: The hotel was wonderful. From its staff to its buffet to its facilities everything was excellent

    What needs to improve : Not applicable

  • 1.1

    Poor!

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : No complaints at all

  • 4.7

    Excellent!

    What's Good: Everything is just WoW.. i stayed for a night n i found everything just worth paying,. so relaxing n peaceful... no more confusion in future stay in kolkata... ITC sonar only...

    What needs to improve : nothing

  • 4.1

    Very Good!

    What's Good: arcitecture

    What needs to improve : they are hiding package add on facilites

  • 4.3

    Very Good!

  • 5.0

    Excellent!

  • 4.7

    Excellent!

  • 1.3

    Poor!

    What's Good: It is really sad that manager on duty ( Mr Tamas) din't coperate at all. as i required to check in on 24 instead of 23 oct .( my booking is for both 23 and 24, as well as for 20 oct).. but they refused to do the same even i myself in physical presence requested them to do the same. they made me to process through my booking agent. they could do it at their level. This is highly objectionable ans unprofessional in hospitable business. so i regret my booking with ITC sonar.

  • 4.7

    Excellent!

    What's Good: Extraordinary experience...

  • 5.0

    Excellent!

    What's Good: Overall a fantastic experience ! Amazing hotel with amazing hospitality !

  • 5.0

    Excellent!

  • 5.0

    Excellent!

    What's Good: Excellent services..Thoroughly enjoyed the stay.Amazing.