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Book Rooms at Radisson Kolkata Ballygunge - Prices Rs. 7999

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Rating 4.0/ 5 , based on 1650 Review(s) Price: Rs. 4,397

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Radisson Kolkata Ballygunge, Kolkata

Wed, 26 Feb – Thu, 27 Feb (1 Night)  |  1 Room  |  1 Guest

Reviews for Radisson Kolkata Ballygunge

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Overall Rating

4 / 5

(based on 52 review(s))

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Rating Summary

  • Comfort52
  • Cleanliness43
  • Facilities Available52
  • Staff Service43
  • Room43
  • Value for money52
  • Location43
  • 3.9
  • 4.2
  • 4.0
  • 4.1
  • 4.1
  • 3.8
  • 4.0
  • 2.9

    Average!

    What's Good: location

    What needs to improve : Front office manager Mr. Sumit behavior & attitude

    Reason For Rating : The hotel Front Line Manager Mr. Sumit was very rude in his behavior unlikely to a hospitality sector.

  • 3.9

    Very Good!

    What's Good: location

    What needs to improve : rooms needs renovations

    Reason For Rating : good location - good staff

  • 4.0

    Very Good!

    What's Good: Service

    What needs to improve : Pricing tooo expensive

    Reason For Rating : Pleasant stay

  • 4.3

    Very Good!

    What needs to improve : Radisson Kolkata Ballygunge is a great hotel. Having stayed at other Radisson properties in the past, we had high expectations and this property did not disappoint at all. The hotel is located in a relatively smaller lane off a major road. This probably a good thing since there is not much traffic right at the entrance of the hotel. The neighbour is good. Several stores and restaurants etc. are nearby. The room was quite good. The bed was comfortable. Bathroom was spacious and had decent toiletries. We had issues with the key card a couple of times. It was annoying but the staff were prompt to fix the problem. The staff were generally polite, friendly and willing to help with recommending nearby restaurants, giving directions etc. The breakfast buffet was above average. Neither extra ordinary nor did we have any complaint about it.

    Reason For Rating : Great hotel. My experience was good overall

  • 5.0

    Excellent!

    Reason For Rating : Comfortable hotel

  • 4.0

    Very Good!

    What's Good: Breakfast is amazing

    What needs to improve : The staff can get sometimes very disturbing by being over friendly

    Reason For Rating : Very friendly and helpful staff

  • 3.9

    Very Good!

    What's Good: Service

    What needs to improve : Nothing

    Reason For Rating : Nice Room and good service.

  • 4.4

    Very Good!

    What's Good: Comfortable room and staff very good

    What needs to improve : Room

    Reason For Rating : Very good

  • 4.0

    Very Good!

    What's Good: Ok

    What needs to improve : Ok

    Reason For Rating : Ok

  • 3.6

    Very Good!

    What's Good: The staff were friendly.

    What needs to improve : The wafer thin walls and noise.

    Reason For Rating : The walls of this supposedly 5 star hotel are wafer thin. I stayed up all night because my neighbors refused to tone down their TV inspite of the repeated calls made by the front desk of the hotel. Also, while making my reservation I had asked for single occupancy for two rooms. However I believe I was charged for double occupancy.

  • 3.7

    Very Good!

    What's Good: Location

    What needs to improve : Value for money

    Reason For Rating : 1. By improving the ambiance 2. Food quality & taste need to be improved

  • 4.1

    Very Good!

    What's Good: courteous staff

    What needs to improve : Bath Towels needs replacement

    Reason For Rating : Good Location Good Room Service Efficient Check-in & check out

  • 5.0

    Excellent!

    What's Good: Great place......courteous staffs....overall a lovely experience

    What needs to improve : Nothing...

    Reason For Rating : Great place .....excellent staff services.....lovely food......in a nutshell..home away from home.

  • 4.0

    Very Good!

    What's Good: location

    What needs to improve : nothing

    Reason For Rating : improve the services

  • 3.1

    Average!

    What needs to improve : The hotel is nice but the locality and slow service is unlikely making it looks bad

    Reason For Rating : The menu of breakfast and room service efficiency has to be a little more comfortable

  • 4.4

    Very Good!

    What's Good: Fudi

    What needs to improve : Lunch

    Reason For Rating : Nice job Great hotel room

  • 4.9

    Excellent!

    What's Good: Very good ambience and staff

    What needs to improve : Congested location

    Reason For Rating : Very nice hotel. Only thing was that the hotel is located in congested area.

  • 3.1

    Average!

    What's Good: Hospitality

    What needs to improve : Location and the rooms quality is not worth money

    Reason For Rating : Hospitality is good need to improve the rooms quality..

  • 5.0

    Excellent!

    What's Good: Lobby and spacious room

    What needs to improve : Food at the roof restaurant.

    Reason For Rating : Very good stay experience. Food was excellent.

  • 4.9

    Excellent!

    What's Good: All was good

    Reason For Rating : Very nice and comfortable stay I will definitely chose my next trip i hope hotel staff would always helpful like last trip keep doing

  • 4.7

    Excellent!

    What's Good: Service and Food

    What needs to improve : Nothing

    Reason For Rating : Great service and food.

  • 4.3

    Very Good!

    What's Good: Customer friendly

    What needs to improve : Food quality

    Reason For Rating : Comfortable & nicely appointed rooms cleanliness was observed thru out my stay staff courtious helpful & customer friendly. Overall very good

  • 5.0

    Excellent!

    Reason For Rating : Good Staff & Service

  • 4.7

    Excellent!

    What's Good: The location, food and staff

    What needs to improve : NA

    Reason For Rating : The stay had been great for me and my family. I had a 6 months son, so I needed boiled water which was provided by the staff without any hassle. The breakfast buffet had a wide range of varieties including South and North Indian cuisine. The room was spacious and cozy. Other amenities like swimming pool, spa, lounge also was good. The hotel has very friendly and attentive staff. Overall a great place to stay.

  • 4.9

    Excellent!

    What's Good: Location

    What needs to improve : Old property. Door lock system doesn't work properly

    Reason For Rating : Door lock system should be improved.

  • 4.3

    Very Good!

    What's Good: All facilities regarding 5 star

    What needs to improve : Door lock faulty, horrendous view from window

    Reason For Rating : The door lock was faulty, on opening the BIG glass window u are greeted with an abandoned broken high rise building.... Feels haunted.... Rest all was 5 star

  • 3.9

    Very Good!

    What's Good: Rooms

    What needs to improve : Location

    Reason For Rating : Everything was good

  • 3.7

    Very Good!

    Reason For Rating : Gud

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Everything

    Reason For Rating : Good

  • 4.1

    Very Good!

    Reason For Rating : Nice clean interiors, convenient location, decent food.

  • 2.7

    Average!

    What's Good: Rooms and restaurant

    What needs to improve : The spa team was cheap and seemed to do something else in the name of spa. Other staff was also Damm rudd

    Reason For Rating : Better rate and better staff can make a huge difference.

  • 5.0

    Excellent!

    What's Good: Everything

    What needs to improve : Nothing

    Reason For Rating : Very good

  • 4.6

    Excellent!

    What's Good: The ambience and the courteous staff.

    What needs to improve : Allowing music to be played in the party area . So loud that guests staying in a different floor got disturbed.

    Reason For Rating : Booked for three nights. The first two were great. The third night was spoilt by loud music and people banging doors and talking in the corridors till 4.00 AM!! Stayed in room no 512

  • 2.7

    Average!

    What's Good: Gopal

    What needs to improve : Bathroom

    Reason For Rating : You cant. Its the problem of the hotel

  • 1.4

    Poor!

    What needs to improve : Nothing I liked

    Reason For Rating : Quilt lenin n pillow covers were used one n dirty , cleanliness pathetic , restaurant service worst , it's better to stay in JW marriot Kolkata paying just Rs 1000 more .

  • 3.6

    Very Good!

    Reason For Rating : .

  • 3.1

    Average!

    What's Good: Its location

    What needs to improve : the unexpected call by duty manager

    Reason For Rating : Shocked to receive Duty Manager Tel. Call at 10.30 PM regarding arrival of guest and asking if he can change / shift the booking to some other place

  • 5.0

    Excellent!

    What's Good: Staff behaviors and services

    What needs to improve : Nothing

    Reason For Rating : This is a good hotel and staff is so nice and caring food quality is too good loction of hotel also good

  • 3.9

    Very Good!

    What's Good: Ambience

    What needs to improve : Location

    Reason For Rating : Can u improve the location..

  • 3.9

    Very Good!

    What's Good: Staff was Polite and Helpful

    What needs to improve : slow service, lack of amenities and very thin walls (noise from corridor and adjoining rooms)

    Reason For Rating : Good Hotel, Polite and Helpful Staff But certainly scope for improvement

  • 4.4

    Very Good!

    What's Good: Price

    What needs to improve : Location

    Reason For Rating : Hotel is good and breakfast is ok location is ok,also this hotel is park plaza hotel taken by Radisson not 5 star it is 4 star hotel

  • 4.6

    Excellent!

  • 2.9

    Average!

    What's Good: That it was decent and clean. Also, WiFi

    What needs to improve : That the facilities were not on par with a hotel in the segment i.e. hot water and no mats throughout the room/washroom

    Reason For Rating : Yatra booking experience was good. Had certain issues with the hotel though. Didn't think it was upto the ratings it had on the site or upto the standards of the segment (3 star?)

  • 4.0

    Very Good!

  • 3.3

    Average!

    What's Good: The service is poor. I needed to have a meeting with a couple of people that I did not want to bring back to my room and went to speak with the duty manager. When I reached the reception, I was told that he was in the restroom and that he would call me in my room the minute he came back. I got no call, so I called the reception again and was told that he would reach out to me asap. He did not. There are many more examples but I do not want to bring them up because I guess if the duty manager wasn't interested, I cant really blame the rest of the staff.

  • 4.7

    Excellent!

    What's Good: I stayed for two days from 20th nov 2014 to 22nd nov i had wonderfull experience true value for money.Very nice hotel excellent service very polite and helpful staff...The best thing is the food is really tastefull and the variety in complementary brakefast was also wide and tasty.

  • 4.0

    Very Good!

    What's Good: The hotel's location is its greatest advantage. .very neat rooms..good and courteous staff..but the food is just not good..they must improve the food quality

  • 3.7

    Very Good!

    What's Good: Stay was nice.initially the room I was given was among the smooking room. I have problem with smoke when I requested the reception to change the room they did it promptly. The room is nice and staff were very helpful.the k19 resturant is nice. The new room was on 3rd floor.just the nite before my checkout I found few cockroach in the room. Which spoiled my good experience.

  • 4.0

    Very Good!

    What's Good: Swimming Pool used to open at 10 am which is very late... Lifts used to work with room door key..a bit of problem , hotel staff should provide all the occupants of the room with a key open wire in the swimming pool room service and service in the restaurant was very slow. once it took 1 hr for room service. Good thing : Rates were comparatively lower from other hotels Wifi was complimentary and the speed was very good Food was also good...

  • 2.7

    Average!

    What's Good: Room is small. Not for a family stay. Staff is too lazy. Service is poor. I wouldn't recommend a family stay at this hotel.

  • 4.0

    Very Good!

  • 1.0

    Poor!

    What's Good: the maintenance of the hotel is terrible. It is unclean. The staff behaviour was terrible also they didn't believe in hospitality. wouldn't recommend anybody to stay there.

  • Overall Rating

    "Radisson Kolkata Ballygunge"
    4.0 Radisson Kolkata Ballygunge

    (based on 1650 reviews)

  • Traveller Rating

    • Terrible 83
    • Poor 63
    • Average 184
    • Very Good 471
    • Excellent 849

  • Leisure trip

    by 87rohanr on

    Absolutely wonderful service and outstanding food is what radisson can be precisely summed up to...we liked the entire buffet spread which was huge with live counters and of course the hospitality offered by Sukanya and Punam....They were all ears to the minutest of demand of the guests....chef sukanya went up to each and every table to make sure the guests get what they want....really a proactive gesture by the lady chefs punam and sukanya,unforeseen in any other hotel.

  • business trip

    by Saratbose on

    Food was very very and very good in terms of seasoning,taste,quality,garnishing and presentation as well as service.All service staff eere very polite and polished. Chef Punam and Sukanya were very accommodating and had a very welcoming approach which is absolutely adorable.

  • Marriage party

    by 484mayankb on

    Food is very nice in fact mind-blowing and service was excellent as well. Ambience is very peaceful and we really liked the hospitality offered by chef duo Sukanya and Punam who are working dawn to dusk for the well being and comfort of the guests.

  • Pleasure trip

    by PoornimaT28 on

    Food was good and I loved every minute but if it very much as it was yummy and healthy as well... The sauteed vegetables we're good and the juices were really so fresh and good... Chef Sukanya and chef punam are so polite, pleasing and diligent at their job... Keep it up chefs and go on working the way you do.... You have a lot to offer to the industry

  • Business trip

    by Vickypateltraveller on

    Very good food and very good service as well and the spread was just awesome and chefs Sukanya and chef Punam were just wonderful with their job and we are absolutely overwhelmed and impressed by the both of them....flower power at its best.

  • Ask for a room with the all the appliances working

    by KS2492 on February 9, 2020

  • Ask for room on upper floor and away from the hotel laundry

    by Mamta G on January 20, 2020

  • bad booking response

    by seshan88 on January 13, 2020

  • Stay on the higher floors and experience good views

    by bcghosh on December 28, 2019

  • Roof Top smoke shack is really awesome.

    by Dasdas1717654 on November 21, 2019